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manager harassing my family
Manager continues to harass my family about not wanting a Speedway rewards. On 12/13/19, when I asked her to stop she got hostile shoved a paper in our face and said it was her job. I clarified "it is your job to harass customers" and she said yes. All other Speedway employees in my area do not haggle, question or harass us for declining a rewards card. Please address her unprofessional attitude towards customers.
Read full review of Speedwaystore in general
Bathrooms always a disgrace. Hot prepared food not stocked. Roller grill food not stocked or old. Coffee excessive made all old. And just simply a mess looking. Customers attempting to serve themselves in ways they should get an employee but they know these employees don't care and primarily stand around doing nothing when they should be focused on the...
Read full review of Speedwayworkers
As shopping in the store I over heard one of ur employees asking do u want a gummie of course I'm not thinking too much of the situation but as I'm walking up to pay for my gas and the other items that I pick up I see one of your workers I think her name tag said jill she was medium hight blond hair with a black shirt on. I watched as she took CBD gummie...
Read full review of Speedwaygas pumps, air machine, nothing ever works and the attendants inside are clueless!
I reside close to a Speedway that recently opened within the last year in Volo Illiniois located approximately 1/4 mile north of route 120 on the west side of route 12. As I have been involved in building construction in a professional capacity since I graduated from Purdue in 1973, I am appalled by the fact that I have experienced problems with their gas pumps and air machine on several occasions since this Speedway opened for business. In reality, this has almost become the norm. To make matter worse, the employees who work inside the building always appear to be clueless and very complacent whenever I have tried to alert anyone inside as to problems or issues that should be addressed or corrected for their customers in which event they could care less. Being in a service business for well over 30 years, all I can add is if I ran my business like this, I'd surely be out of business by now working as a greeter at Walmart or an order taker at McDonalds. Enough for the rant which brings me to the reason for my posting this complaint, namely due to my recent and last visit to Speedway in Volo this evening to put gas in my wife's car and air in the tires. Oh well, God knows I should have anticipated that the air machine would take my $1.50 plus in change and fail to work. Fortunately, the gas pump was functional and even gave me a receipt as opposed to my having to go inside and ask the attendant for one. However, when I informed the attendant inside the store that the air machine took my money and failed to come on, I received no apology whatsoever. This is very disturbing given that I didn't ask or expect the young man to refund the money I had lost as I simply wanted to ask him to tag the machine as being out of order so that no one else would lose their money. Fat chance this will happen soon as the attendant seemed unmoved at best. In looking at the reviews posted on this site (406 to be exact) along with a 1 out of 5 star rating, I now understand why. My question is, doesn't anyone at Speedway care or give a FF about this? Apparently not. If this continues. I can guarantee that many who are presently employed by Speedway will soon be looking for a job the day Speeday goes out of business. I, for one, will celebrate their departure!
complaint/compliment
I visited the speedway @ 149 north high street in Hillsboro Ohio and I am handicapped so I pressed the help button and the kept exiting out of it and never got help so I went to another gas station and lost points. Went back a week later and pressed the help button and a Sheila Thompson came out and not only pumped my gas but also took my speedy card and got me 50 cents off on a gallon. Now that is the kind of people speedways should employ. So I want to give a big thanks to Sheila Thompson for renewing my faith in humanity
I am complaining about manager and assistant manager
Being unfair about hours I am a full time employee with paperwork stating I am full time and I understand hours are being cut but I am working part time hours and I have asked why can't I have my hours back? And I get no response or get any of my questions answered besides hours are being cut but other employees are part time getting full time hours and I don't think that is fair I have been working at this location for over 2 years and the last 2 switches and being a faithful employee through all these changes I feel like the managers don't take in consideration we have bills and responsibilities, other employees do lots of no calls and no shows and their hours don't get cut they still manage to get there full time hours and with no consequences or actions being taken no warnings or any write ups. A lot of employees here have complained about a lot of things to the assistant manager here because manager is always busy, the assistant manager plays a lot of favoritism and is not fair to others here everyone has complained about the assistant manager not doing their job correctly and no actions are being taken about that either.
7651 state highway 12 norwich ny 13815
One fo my wife's co-workers named Katie mcsteele placed a false statement to the human resources department between the late hours of Sunday October 27th and the early hours of October 28th the statement she made regards her manager Shane allegedly being accused of sleeping with my wife. This statement is completely untrue I never accused him of anything...
cashiers steeling rewards points from customers
The cashiers in this store are swiping their rewards card before you can give them yours ! They are steeling our points. Everytime anyone walks in to pay the first thing they do is swipe their card not allowing the customers to use their own rewards card. They have done this to my husband, my daughter, my son. I witness a customer arguing because they did it to her. This should be investigated.
Read full review of Speedwaycurrent employee: jennifer leonard
I am a daily customer, I'm in this store at least 3 times everyday. This current employee Jennifer Leonard is very unprofessional and disrespectful to say the least. Examples: *I was in line to checkout and she kept telling every customer before me about how she smokes weed every single day. *She walks away leaving customers standing and waiting because...
mike
As I walked in, I heard him say with irritation, "it's the same f****** people every night." Instead of apologizing for what he said, he said the conversation was between him and the cook and he wasn't talking about his regulars. I'm not the only one who's had a problem with him. Mike is rude and very unprofessional. I told him if he didn't like his job he...
Read full review of Speedwayservice
Oct. 13th at 6 pm. Purchased gas at pump for $20.. Then pump showed out of order. Told cashier, she switched to another pump. That pump was also out of order. Again the cashier switched to another pump. This time there was a car at the pump who pumped in $10. of my money. Told the cashier and she said SO I don't care. Called the owner she said that she did...
Read full review of Speedwaycashier
I came into the store to buy a freeze. I went to pay for my freeze and asked if the coke freeze was broken. She said to me was it's defrosting. I said every time I come it's defrosting. Her reply to me was and she said it with attitude. Maybe you should come at a different time then. I told her she was rude and she got more rude with me. She said " oh well that's the way it goes " I'm a frequent customer but I'll never return there again. Her name was Elaine.
a worker (she was african american with pigtails in her hair and high gray socks on.
So I purchased my gas and then after I went to the lottery machine but they didn't have the tickets I wanted soo went up to the cashier desk and I was trying to look at the lottery tickets inside the window of the clerks register (which wasn't even open) and there was a bunch of packaged donuts in a little box blocking the view of the lottery tickets so I...
Read full review of Speedwaycustomer service
I was asked to leave store and had police called issued a cad number and asked not to trespass I had walked and was with my three younger children at ten pm we walked to purchase ice cream I was informed another cashier had ordered me to be exiled the cashier then called new pal police and asked I be trespassed from property I am very upset this took place in front of my children and even more upset this was with out reason
Read full review of Speedwaycoffee
I just moved over to this side of town, When I come in to get my morning coffee I always see the lady worker mix the coffee together instead of pouring out the coffee and brewing fresh. My coffee is never hot, and never fresh tasting. Please let her know not to mix and brew fresh coffee. I pay for burnt coffee awful tasting coffee every morning. I am wasting my money.
a manager working
My wife and mother were in your store. And on multiple occasions a manager named April. Has harassed them and on one occasion left the store and chased my mother in her car and almost ran her off the road. During her shift. Please handle this loose cannon of a manager. Morse and Westerville store. Columbus Ohio. Name is April. Female Caucasian about 35 years old. Thank you for assistance in this matter.
Read full review of Speedwayvirginia slim blue 120s cigarettes (non-menthol)
I have bought my Virginia Slim 120 blue pack smokes from this store before and Never bothered to look. But I've been getting headaches off and on the last couple months when I smoke so I checked the date on the bottom of the pack. The date was from 2015. I have also bought these from the uni-mart (650 Wyndamere Rd. Lewisberry, PA 17339) and he also ha...
am a regular customer I spend roughy 2 to 30p hundred a week the store manager that's been there about is as rude unprofessional
The store manager a s. Been there about a month she is rude very unprofessional complain s about how hard she has it should be glad to have a job now days every day more customers I here customer s everyday there. Not returning here are money spends well elsewhere and I agree it's convince for me an d my wife but till they get fire her I will not spend another dine there
Read full review of Speedwaybad behavior
I was in line an a employee in a black shirt named HEATHER, yelled out to another employee who at the coffee station cleaning TO KISS HER A**!! Don't know why but it don't matter I was in shocked mans my husband who was on standing by the hotdogs where he was getting us some beer heard her also!! It was very UNPROFESSIONAL AND RUDE. I don't care what the...
Read full review of Speedwaygeneral manager
General manager allows spouse in back where as employees are permitted only... completely unprofessional.! I believe something needs to happen in this case such as disciplinary action. She does not work professionally according to the speedway policy. She allows her husband to do work at the store when he is not an employee. He frequently does things that...
Read full review of SpeedwayOverview of Speedway complaint handling
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Speedway contacts
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Speedway phone numbers+1 (800) 643-1948+1 (800) 643-1948Click up if you have successfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 643-1948 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 643-1948 phone numberGeneral+1 (800) 428-4016+1 (800) 428-4016Click up if you have successfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (800) 428-4016 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (800) 428-4016 phone numberCredit Card Account+1 (937) 864-3000+1 (937) 864-3000Click up if you have successfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have successfully reached Speedway by calling +1 (937) 864-3000 phone number Click up if you have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone number 0 0 users reported that they have UNsuccessfully reached Speedway by calling +1 (937) 864-3000 phone numberCustomer Service
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Speedway emailscustserv@speedway.com100%Confidence score: 100%Supportspeedwaycreditcard@speedway.com76%Confidence score: 76%
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Speedway address250 Beronia Dr., Springfield, Indiana, 45505, United States
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