The complaint has been investigated and
resolved to the customer's satisfaction
Speedway SuperAmericabad management

i was an employee for speedway super america for over a year. i went from being a csr to shift lead 1 then moved up to shift lead 2. i was told that i was doing a good job and that i ws co-manager potential. i would not have minded managing my own store one day. i liked my job and did all i could to please the customers. i had customeres that would only come to me and a strong team that never gave me any problems nor negative attitude. well turns out one day i had found a gas card outside in the parking lot and put it in my pocket. i know what i did was wrong and i will admit that to the very end. i should have turned it in and let that be that. well the regional and my manager called me in the office one day and asked me if i stole the card out of the office. i stated i DID NOT take it out the office you can look at the camera and see i found it outside. well i was told even tho it was found outside it was still speedway property and was i willing to make things right. i said i would tho if i went outside and got injured it would be on me not speedway. so i decided to make things right. he asked me again if i was telling the truth and i said yes i was. he then said i hope you are because i would hate for your son to grow up with the liars mentality. now there was no reason for him to bring my son up in this conversation and i stated very clearly do not bring my son up again, he has nothing to do with this. the regional steven then stated that he wass only making a comparison and i stated again do not bring my child up into this conversation. so they wasnted to suspend me saying i was an asset to the company and thus i decided to quit because not only did he mention my child which was inappropriate but there have been ongoing situations with the new manager. she was constanly downplaing the csr's. and told me screw the csr's i dont care about them at all. now in management you know that the csr's are what keep the store running when you are not there. so to treat and speak to them in such a fashion is very unprofessional. when this manager first came to our store she was constantly saying i dont know why im here, i hate this store, am i being punished, so on n so forth. right in front of the employees. that is not the attitude you want to present to your employees at all. so now her i am working in a store where all of a sudden everybody just wants to quit because they feel unappreciated. i was told to not ever schedule my manager to work with an employee because she cant stand her. i was also told by my regional that when the other sl2 speaks he wants to scratch his eyes out. what is that!! how are you a regional and how are you a manager. now the rules state that managers are not to affiliate with workers outside work very clearly but here the manager is hanging out with her friend which she just had transferred from another store. they go out drinking and i hear of the fun times they had at the bar. so now i decide i quit. i do not want to work for a company that treats their employees this way. i have skills that will benefit any company. and that is what i have done i am working for a better company now. so now i have to go in to speedway and get my check stubs which legally they have to give me. i see my coworkers outside and so i stop to talk to them. i proceed to go inside and get my belongings and speak to my ex co worker for a moment and notice that the manager is now wispering under her breath to the same friend that she goes out with and they are looking at me while doing so. i pay them no mind. come to find out the co worker i was talking to outside got in trouble for talking to me later on that day. the manager checked the dvr and called the regional manager and then called her in the office stating she is not allowed to speak to me. which i dont understand since i do not work for the company anymore. and not only that they do not want me in the store because i may bring negative vibes to the store. now wwhen i was in there i had spoken to a long time customer and everything was ok. i was happy smiling never once bashing anybody in the store. so why am i being told that i cant come into the store that i had quit from because i might bring negative vibes?? i cannot belive that this has happened and that such ignorance is allowed to run a store let alone a region. i will be making a complaint to the corporate office of speedway super america. i will not buy anything from speedway again if this is the way they choose to handle business.. this is disgusting behavior and i feel terribly wronged


  • Am
    amber w Sep 24, 2011

    i just got wrongfully terminated me and 3 other employees . i was using my speedway card for my friends and family and if a customer didnt have one i would ask there consent . and the manager would talk about other co workers behind there back and now im filing a lawsuit to slander and discrimintation. one shift leader has been telling customers and former and other employees why i was fired and calling me a thief for one no one told me i couldnt do it and for two i have never ever in my life stole and be i stood there for 16 hours for a whole day with no break . and docked hours and they let me stand there in the store by myself for 3 hours having a asthma attack that turned into an anxiety attack i had to call store support to get some one to pick up there phone for me. this company is unprofessional and the manager fired me infront of another employee rudely. i was a hard worker and this is how i get treated and there is something the way they take out taxes . this is wrong

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  • To
    tommie1963 Oct 02, 2012

    Speedway lets the employees talk any way to people that enter there store I had this happen with a manager standing there watching this.

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  • Mm
    mms1962 Mar 07, 2013

    I've worked for Speedway for 8 years and have had 5 managers. The first four were very good bosses that treated their workers fairly and like they were people. The one I have now is probably the worst boss I've ever had. This is how she treats her employees: She gossips to other employees about their co-workers, she gossips to customers about her employees, she insults her employees in front of customers, she is always very unhappy with everyone's work...even if their work is great, she continues to threaten to fire people, she manages with hostility and intimidation, she is constantly saying how stupid her employees are to anyone who will listen, she is always angry and her scheduling is unfair most of the time.
    The scheduling is what I'm having a problem with right now. Since I started here, I have asked each manager for Sundays (or at least Sunday mornings) off so I can attend church. It's something that's very important to me and is a big part of my life. Each manager has given me the actual day off...including this one, until recently. The last two or three months she has started putting me on 2 or 3 Sunday mornings per month. I just found out she's doing it on purpose. So, I actually came on here trying to find out what my rights as an employee are. I did write a letter asking not to be scheduled until after 1 pm on Sundays so I could practice my faith. I haven't submitted it yet, but I'm going to. I will probably submit a copy of it to the district manager, as well. If anyone has any other suggestions, I'd be happy to read them.
    I'm sorry to read about others who are having problems with management in this company.


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  • Ge
    Germantown customer Sep 14, 2014

    Horrible company. Nice employees, but the managers lack professionalism. They abuse their employees. This company obviously don't care because i see the same 2 managers still there harassing employees, gossiping to other employees and customers. no appreciation for their employees. They don't get paid enough to endure that kind of abuse. Germantown, OH

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  • Na
    Nathn Swift Nov 30, 2014

    I was just about to finish training for Speedway. Throughout training, I watched videos, helped restock the shelves and cooler and watched my coworkers run the cash register. I had no problems with my coworkers or my managers, except the head one. She always had a sassy and snotty attitude and seemed the be the most bossy. However, when I was suddenly asked to use the cash register for the snooty one, I had no clue how to since I had no practice with it. It wasn't even a minute later that I was fired. She said I lacked confidence for the job and it wasn't meant for me. She never even offered any advice or a second chance even though we were short staffed as it was and we were about to have open interviews soon. It was not my fault at all, I never had an attitude and always did my best without question and always asked other coworkers if they wanted help. I even told her they never let me use the cash register before, in which she never even talked to the other manager about it either. She just showed up that day, and essentially fired me. The management seems to be a recurrent problem with this company.

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  • My
    Myiesia young Jun 25, 2017
    This comment was posted by
    a verified customer
    Verified customer

    I was fired from speedway in Indianapolis Indiana, northwest district
    The managers are not considered or have any intergrity for employees.i was termindated by 2 male employess. The manager first response was her boys navered behaved like this
    But i see them being disrespectful constantly. She overed to transfer me to anoither speedway. Tjat i just got fired from due to medical reason and documents. But still has several emplyees who called of with no excuse. I dont think they nevered cared for me because i do have a associate degree in hospitality management. Ifeel like i should have not told employees due to the education i have under my belt. They got me out of the company fast! General and co_managers are uneducated for some roles.

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