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Speedwaygeneral manager

1
M Aug 16, 2018 Review updated:

I stopped by 1225 west McClain Ave in Scottsburg, IN for gas, drinks and the restroom. I used the bathroom and was going to send my teenager in next and then the GM rushed in past me with a broom and mop and said I will be just 2 minutes. Thinking she may have to return to work, I didn't think anything of it until she exited mopping the floor. I didn't appreciate waiting for the restroom. I have a timeline for traveling today and it's rude to make a customer wait for you to suddenly need to mop the floor as daily maintenance. The floor was fine whenever I used it and could have withstood waiting 2 minutes for my party to finish

Responses

  • T
      Aug 28, 2018

    You mention your timeline, but they also have a timeline. If you think they're rude, you should put yourself in their shoes and see if you're rude too. If the GM is mopping the floor, there's a reason for it. Typically it's the hourly employees that have to do that when there's no one in the store. Just because you didn't see anything doesn't mean there wasn't anything. Check your shoes next time.

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