Spectrum.comcustomer service employees in danville ky

S Dec 02, 2019

On December 2 [email protected]:37p.m. I came to the Danville service center with my brother in law, who has internet service thru spectrum, and there were 2 employees working one male and one female, name tags were not visible. But there was a line of about 15 people and the female was the only employee doing any work, the extremely large gentleman behind the counter was doing nothing besides telling customers that they would be with them shortly. It makes no sense that this gentleman gets paid God knows what to do nothing other than direct customers to the end of the line. We stood there for almost 20 minutes before being waited on!! RIDICULOUS!! He very well could have been waiting on customers, thereby getting them out sooner and avoiding this complaint!!

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