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Specialized Trust Company

Specialized Trust Company review: Thieves

M
Author of the review
7:42 pm UTC
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I was with specialized trust for about 18 months and I used them as a custodial for personal money lending. They required you to keep $1000 in cash for incidentals and when I transferred moved my funds to a new custodialI had 936 remaining. Specialize trust told me that I had to bring it up to 1000 and mind you this is my money for incidentals. Then they told me they close my account because I didn’t have $1000 and kept the 936 which again is my money.. My husband opened up an account shortly after I did and accounts were not connected whatsoever, so how was it that they charged my credit card for his account. This should’ve been the first clue that there was a big problem. I asked several times to different people how this could occur and never did get an answer. My overall experience with specialize trust was horrific. When I didn’t bring my account up to 1000 customer service was extremely rude and then out of nowhere told me my account was closed because I didn’t have 1000 but yet did not refund me my money of $936. They are no different than thieves. There are many negative reviews on this company. I wish I had read them more before going with them. I have been with a new custodial for about eight months and they are absolutely fabulous and their fees are a fraction of what specialized trust charged. I did open up a complaint with the Better Business Bureau. When looking for a custodial, do your homework and check complaints everything. I went with specialized trust because that’s who my private moneylender used. Don’t let them steal your money.

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