Sparkpaws
Reviews and Complaints

Rubbish products, incorrect info on their sizing guide. Terrible customer ‘service’. I bought a matching human : pooch hoodie combo. Their sizing guide is waaay out. The info on the product page said ‘final sale’ with no further elaboration. My dog’s hoodie was too small , they refused to refund or exchange . They claimed that the terms were on the product page. They weren’t. I put a review online on TP, they responded to make it look as though as they wanted to help

Me reach ‘a resolution’ they didn’t and responded to my email with ‘no refunds or exchanges & lied and said that the details were on the product page. I’ve since read other reviews which mention that they are all Dropshipped crapola from China. They are all over the Tok like a rash. Stealing a living with their shoddy goods & underhand practices.

Text same stupid information after you have given them the tracking number from the USPS they suggest I make a personal trip. My mistake I

Paid them in full

They could care less about the return . Maureen is a liar one minute the product is in the warehouse waiting to be scanned , next agent it’s not in the system. Do not buy from them unless you just want to text back and forth 10x a day with zero results

As a fellow pet owner, it is my responsibility to warn my fellow pet lovers about my unfortunate experience with Sparkpaws. I was really excited to purchase the gold dog collar from their website for my furry friend, as they had quite an impressive range of products. However, to my dismay, I never received my order, let alone any tracking information despite waiting patiently for months. It is a really disappointing thing to experience, especially when you were looking forward to your purchase.

To make matters worse, I had to file a claim due to their lack of response and communication. This is not only a waste of my time but also immensely frustrating. I'm especially disappointed because I placed my trust in this company after viewing the positive and rave reviews for their pet products. However, my experience with Sparkpaws has left me feeling ripped off and disheartened.

It's important to be cautious when it comes to online purchases, particularly on a hasty decision. It's understandable to get drawn in by attractive websites and exciting offers, but always make sure to do our due diligence when it comes to researching the company and its reviews. I would advise fellow pet owners to take extra measures in ensuring the reliability and authenticity of a company before purchasing anything from them. In my opinion, my experience with Sparkpaws clearly indicates that they are someone to be cautious of when browsing for the best pet products.

When it comes to purchasing pet products, it's important to do your research and find a company that you can trust. Unfortunately, Sparkpaws may not be one of those companies. Based on our experience, we highly recommend staying away from this brand.

One of the biggest red flags we noticed was that the reviews on their website seem to be fake. As we were browsing through their product pages, we noticed that every single review was a five-star rating with glowing comments. This seems incredibly unlikely, especially for a brand that isn't very well-known. It's entirely possible that these are just fabricated testimonials designed to make the company look more legitimate.

Additionally, we were disappointed to find out that many of their products are knock offs. When you're shopping for pet supplies, you want products that are made with high-quality materials and designed to last. Unfortunately, it seems like Sparkpaws is more concerned with copying other brands' designs than creating their own unique products. This can be a serious problem if you're looking for something that's going to hold up over time.

Finally, we have to say that we were unimpressed with the way Sparkpaws presents themselves as a brand. They act like they're this amazing company that offers the best products on the market, but in reality, they don't really seem to have anything special to offer. We would much rather shop with a brand that's focused on delivering quality and value to their customers, rather than one that's all talk and no substance.

All in all, we would recommend looking elsewhere for your pet supplies. While Sparkpaws may seem like a good option at first glance, we ultimately found their products and overall company ethos to be lacking. By doing a little research and finding a brand you can trust, you can ensure that you're getting the best for your furry friends.

I recently had a fantastic shopping experience at Sparkpaws.com! The items that I purchased were a hoodie and some bling for my furry friend, Mr. Milo. I must say, the quality of the products is the best that I have come across so far. The hoodie is very soft, and the bling is absolutely adorable. The attention to detail that went into these items is amazing, and my pet looked incredibly cute and fashionable wearing them.

Moreover, the chain is also of good quality and is holding up well. Everything about my experience with Sparkpaws.com was overall positive, and I was more than satisfied with my purchase. I would definitely recommend this website to others who are looking for unique and high-quality items for their furry friends.

In addition to the amazing quality of the products offered, the website's customer service is exceptional. The team is very responsive and helpful, and they truly care about their customers' needs. They promptly answered all my questions and provided me with all the necessary information I needed to make my purchase.

Overall, I am extremely happy with my shopping experience at Sparkpaws.com. Their products are top-notch, their customer service is exceptional, and their website is user-friendly. If you want to pamper your furry friend with some cute, high-quality items, Sparkpaws.com is the place to go!

It is a frustrating experience when you order something online and it doesn't arrive as it should. Unfortunately, this is exactly what happened to me when I ordered something from Sparkpaws. It has now been over a month since I placed my order and I have not received what I paid for. On top of that, I have sent multiple emails to their customer service team asking for help in resolving this issue - however, I have received zero response from them.

One of the replies I did get was from Sparkpaws' team saying that they had tracking information for my order, but it seems that the package is currently in Japan - which is surprising since I live in a completely different part of the world. I find it strange that the package would even have been sent to Japan considering I never requested it to be sent there.

What's even more frustrating is that despite receiving multiple emails from me asking for a refund, Sparkpaws' customer service team has not processed it yet. I am feeling incredibly ignored and anxious, as I have paid for something and have not received it, and my emails seem to be going unanswered by their team.

Overall, my experience with Sparkpaws has been extremely disappointing. It is apparent that they do not prioritize their customers and their satisfaction. I would advise anyone considering ordering from them to proceed with caution or look for a different company to purchase from.

As a disappointed customer, I must warn everyone about the untrustworthiness of Sparkpaws (sparkpaws.com). Despite reading positive reviews online prior to placing my order, I have come to the conclusion that this company is nothing but a scam.

The ordering process went smoothly, and everything seemed to be going according to plan. However, my order never arrived at my legitimate residence. Instead, it was delivered to a fake residence in Florida. It is clearly evident that this is not an honest mistake but rather a fraudulent activity that the company is involved in.

I urge anyone considering purchasing products from Sparkpaws to steer clear and save your hard-earned money. The company's deceitful tactics have led me to believe that they have no regard for their customers' well-being and satisfaction.

In conclusion, I advise against doing business with Sparkpaws (sparkpaws.com), and instead, look for a reputable company that values and prioritizes their customers' trust and loyalty.

I recently had an experience with Sparkpaws, an online e-commerce store that deals in pet products, and I must say it did not leave me impressed. I placed my order well over a week ago and to date, I have not received any tracking information. What's even more frustrating is the fact that I have reached out to them via email for two days straight without getting a response. I understand that there may be some delays in processing orders, but the lack of communication from Sparkpaws concerning my order is quite disappointing.

Furthermore, what's even worse is that the phone number listed on their website does not even work, leaving me with no alternative means of reaching out to them. I know that things can go wrong with even the best of businesses, but it's essential to have proper channels of communication in place to ensure customers can reach out to you when necessary.

Overall, my experience with Sparkpaws has not been positive. I wish I could say otherwise, but the lack of transparency and communication concerning order processing and customer support is disheartening. It's safe to say that as much as I love their range of pet products, I will be hesitant to take that chance again in the future without seeing a significant improvement in their approach to customer service.