South African Post Office [SAPO] review: Motor vehicle license online renewal 5

I renewed my MVL on the sapomvl.co.za/PostOffice website, paid in full for the vehicle license plus delivery fee of R75, and was informed via mail the payment was successful and that deliver will take place within 3-5 working days. This was on the 26th of February already. Till date I have not received any deliver on the said vehicle license, NO response to any of my queries or updates on when the vehicle license will be delivered. I have tried to call the call centre on several occasions, to no avail, as you hold on for over an hour, and NOBODY picks up the phone. I even visit our local post office to try and see if they can assist me, but they can not do anything on the motor vehicle license, as it is issued/registered with Head office as they say, and can not cancel the transaction at the local post office, to refund and renew my vehicle license. I have been driving around with an expired vehicle license now, and can not afford to pay a second time, and even if I could, nobody can provide me with the license, as it is "locked out" on the system by head office due to the online application, and yet I am not getting hold of anybody. I even mailed the CEO, to which disappointment my mail was read by the CEO as I received a read reply back, but even the CEO did not even bother to try and assit me in this matter. I am fed up and desperate to get some help and advise on how I can obtain my renewed vehicle license. Poor pathetic service of SA post office is to say the least