The complaint has been investigated and
resolved to the customer's satisfactionResolved Smart Circle — scam and cheating
resolved to the customer's satisfaction
I am not a pissed off employee, I actually like the company and the people I work with. However, you need to know the truth. They are just sales people and they have to lie to you. First off, they never stop hiring, ever. They will always be hiring because your only way to get promoted to management is through taking people out on interviews and making them join the company.
This is a commission only job, there is no base salary. They call it profit sharing, but it is the same. You make 20 - 40 dollars a lead but if you piss the boss off or if he feels like it you will make 20 a lead with out him telling you until after you are paid. Then he will give you a lame excuse as to why.
For your interview, be prepared to drive all the way to Bethesda, then you will have to follow behind someone in a car to some Home Depot or BJ's 30 minutes or so away. You will walk around the store with them as they pitch people and as there job is to also pitch you. They are not allowed to tell you the pay scale until lunch because they know most people will leave. They make you promise to save your questions for lunch. Then if they like you and have convinced you that you actually can make money in the job, then they make you drive all the way back to Bethesda by your self for a 'test' and another interview. They do not pay for your lunch or gas.
As far as work goes. You come in between 9-930 you are trained how to pitch and different theories you need to learn. You then have a meeting from 10 till 1045. Then you have to drive everyday to a different store far away from the office. You can go as far as Annapolis and Waldorf over 1 hour and 20 minutes away. Then you work until about 7 in the store walking around talking to every person in the store trying to sign them up for free consultations.
Then you have to drive all the way back to the office to turn in your leads and by the time you leave it is almost 830pm. If you are promoted to a leader then it is almost 9 or later because you can't leave until the distributors have left. Then you repeat that 12 hour day for five days then it is mandatory that you work on saturday if you want to get promoted. That is from 10 until 6 pm. That is a 68 hour work week. They Do not pay for you gas.
Did I tell you there is no base pay! If you get no leads, which does happen, you have worked 12 hours for nothing. The most I ever got in a day was 6. Which isn't bad if they pay you the 35 to 40 dollars per lead they are supposed to pay you, however if you piss the boss off or are late or any other reason, they change it to 20 a lead and that is not so great. You won't find out if they have changed it until after you get paid.
You don't have quota's, but they push conversion rate on you. Now conversion rate is when your generated lead actually has a person go out to the home and try tp sell the product. The problem is that they don't have enough people to go out and they don't go to all the appointments for whatever reason they make up. clients will come back to the stores and tell you of the experiences. In the end you should have 100 percent conversion if the sales people would go out like they are supposed to. They don't so you won't.
Setting up the leads. You have to call a call center based in Florida. You use your own cell phone which they do not pay for. Now these people have to qualify the people. They can completely screw up the lead for you. For example, we were told that they can reface metal cabinets to make them wood. Which our designers will do, but if you customer says that to the call center, they will not go out. Why you ask? No good reason, the company does reface the metal cabinets. The call center will tell you they don't but the sales agents will go out and price it and tell you they do reface them.
Now the results are true. You can make it to management. You can open your own store. You will have to lie to everyone you interview. You will have to alway be hiring to stay afloat. You will work long hours and never know if you can pay your bills or not. The choice is yours. If you have integrity and don't feel like risking being broke then I would not recommend taking this job. If you are a criminal or an ex drug dealer and can't get any other job. This is perfect for you. I hope I did not miss anything.