Skouttermination of my account / blocked account

R
This review was posted by
a verified customer
Verified customer
Review updated:

I tried logging into my Skout account this morning (I am never online). Imagine my surprise when I saw that my email address was blocked!

I emailed support @ Skout, inquiring why my account was blocked, and the reply was as follows:

"We have reviewed your account and, according to our records, your account was deactivated due to inappropriate content."

I sent a reply email requesting a more specific answer as to what it is that I supposedly did that violated the rules.

Skout just replied that they do not disclose details of the violation with the users.

Excuse me, but I have a right to know what the violation was!!! You have unfairly blocked my account! I did not load naked photos on my profile. I was online yesterday for the first time in about 2 weeks! There could not have been a violation!

In fact, when I was online yesterday, someone sent me a message stating that I am a scammer, and he swore at me; so I blocked him! I was the victim!

I want Skout to provide me with legitimate evidence that I violated the app rules.

Responses

  • Th
    That Bloke Called Brooksy Sep 25, 2020
    This comment was posted by
    a verified customer
    Verified customer

    They done the same to me and kept my subscription money, My crime was I kicked an abusive and disruptive troll out of a live stream I was given bouncer responsibility for.
    It appears this app favours trolls and phishing bots rather than paying users!

    -1 Votes

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