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4.0 1623 Reviews

Sixt Complaints Summary

43 Resolved
390 Unresolved
Our verdict: With Sixt's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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S
8:18 am EDT
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Sixt car rental

i rented a car on june 14 th in denver for a family reunion inBerthoud Co my wife has found out she has parkinson so we are unable to make trip so canceled reservation on July 12 th was charged 3 days rental called billing reduced it to 100 which i do not feel is right I'm being charged for something i never received that has never happened with any rental company i have ever used before i will never use six again ever and will pass it along to friends

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12:29 pm EDT

Sixt fraudulent damage claim.

Hello,

I rented a car from Frankfurt Airport. I picked the car up on June 24 and dropped the car off on July 6. My reservation number is [protected]. When picking up the car, the agent asked me if I wanted to purchase insurance . I declined.

When I returned the car, the attendee examined the car thoroughly. There was no damage. The attendee even wiped some dirt off the front bumper of the car to see if it was a scratch or simple dirt. It was dirt. The attendee said the car was find and that we were free to go.

On July 9, after I am back in the United States, I receive an email claiming damage to the car in 3 different locations. The Damage number is [protected]. SIXT wants my auto insurance to pay for these damages. The damage to the car did not happen when the car was in my care. I am very concerned that there has been some deception. I have no way to address this matter as I am back home. I do have 3 witness that were with me in the car for the first week, and can vouch that the car was in no incidences. The second week, it was just me and my partner, Ted Widmayer. He can vouch that there were no incidences. He was also there when I returned the car, and the attendee carefully looked the car over. I can get written testimony from all 3 witnesses if necessary.

This is very concerning .I suspect something is not on the up and up here.

Please suggest how I can best take action on this matter.

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Sam J H
, US
Feb 24, 2020 12:20 am EST

I returned the rental car to Sixt Frankfurt airport, the attendant who took the car from me said "perfect" when I asked if it was ok after he inspected it but had me sign his digital note pad and said I would receive my receipt by email. I don't read German but it now appears they want me to settle some damage I apparently signed for which I was not shown when I returned the car. FRAUD!
My employer will certainly send an inspector for any damage which will reveal their tricks.
Never rent from this place again!

P
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Prashant Pinto
, AE
Jul 27, 2018 6:57 am EDT
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Exact same story..they even charged the amount on our credit card.

A
A
Alex_Rubby
, US
Jul 10, 2018 3:45 pm EDT
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Same story. Place is a fraud.

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A
8:11 am EDT

Sixt car rental and customer service

Customer service at Sixt is disgusting. Staff are so rude and we were charged double what we were quoted. After an hour of trying to understand why we gave up and just wanted to be out of the office.
We were served at Zagreb Airport (Croatia) by Kristina S on the 29th of June.
The fact that we were charged double was so unfair and the fact that Kristina just kept shrugging her shoulders saying "that's how it is" made the experience even worse.
Absolutely disgusting.

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8:22 am EDT
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Sixt unauthorized credit card charges

My name is Catherine Blaauw
Renter reference 220825
I rent a car through Flizzr at the Dublin airport on 07/06/2018. I was told at the desk that my credit card was a debit card, which was not true. At that time, I didn't know that the word credit is written on my credit card (a visa premium card). I refused to take the insurance suggested as it is included on my visa card. I agreed to be charged 1, 500 euros to cover the franchise. The guy told me that the refund of the franchise will be charged a 75 euro commission. On the agreement renter copy, no such commission is mentioned. The car was returned without damage and I was refunded 1, 425 euros. Sixt desk who confirmed that I should not be charged any commission. Obviously, I am expecting to be refunded with 75 euros.
On 25 June, I sent a mail to the Sixt customer service. No response as of today.
Renter reference
Thank you for your help.
Catherine Blaauw
[protected]@aol.com

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5:22 pm EDT

Sixt can rental cancellation - austria-rs9864535218

I would like to complaint about your cancellation policy. In the rental terms and condition, they stated that it will charge 3 days cancellation fee. I agree rule is the rule. However, there are still quite many special cases during the travel booking they need to consider. Basically I am planning a trip in EU with my friends and there is a lot of schedule needs to be aligned during the whole planning. I booked the rental car through sixT but suddenly realized there is a mistake of this reservation due to misalignment with my friends' plan. This has pushed me to cancel the reservation, since we may just take public transportation instead. I contacted reservation department within two hours and found that they still have to charge me the cancellation fee.
I wonder if they could be a little bit flexible. Right now, for most of airline ticket booking as I am aware of, they allow for 24 hour free cancellation no matter ticket is refundable or non-refundable. I also have a lot of experience of dealing with hotel booking and car rental with other companies for nonrefundable reservation. I always get free cancelation if travel plan suddenly changed due to some uncontrollable reasons. Could they show a little bit care with your customer?

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3:18 pm EDT
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Sixt extra 1 day charge even on time drop off

I seny below email 10 times and also informed drom their web site but no feedback.

Dear Officer,

The price of this Invoice us totally unacceptable due to you charged me additional one day fee unjustly. Because i drop off the car on 17th of June instead of 18th.

Our flight arrived lately on 7th of June and we went directly to Sixt. We waited for our turn. As you see the attachment of bill, time out hour is 18:32. But even the pick up hour is 18:32 your officer wrote 17:30 for drop off? All around the world including Sixt Turkey and other companies charge price based on days not hours. But this is not the issue. You can check my booking price issued on 22.05.2018. The price was 371.25 usd but your officer issued a bill at 614.46 usd and when we asked (it should be told before issueing bill) told us that he added Liability Roadside Assistan. He told that we dont have to get this from sixt but we have to get from somewhere then we said no problem. We accepted total 614.46 usd (see attached bill). We waited for 2 turn there and then a woman direct us to wrong car (please check surveillance cameras) then we asked a man that we cant find the car and he direct us to another wrong car (please check surveillance cameras). We were able to left Sixt office approximately at 7.00 pm.

Now I have the proof that Sixt is really is evil disposed company. 2nd attachment is the parking ticket taken on 17th of June from Anchorage Square Garage which means I drop off the car on time. please check hour on ticket. Me and my husband searched for parking place on C block for 10 minutes. We parked and my husband had to run to Sixt office and he drop off the car keys to officer behind In and Out. He asked him several times if everything is ok or not he had told everything is ok and only get the keys. Also he asked for if he can call a taxi for us but he Rejected!. How rude behaviour...

We have never been in there on 18th of June we delivered on 17th of June. Check security cameras of your officeand the garage. What kind of unearned gain is this?

In sum;

We pick up at 19.00 on 07.06.2018
We dropped off at 18.40 on 17.06.2018 (you cant allege that i delivered at 18th of June I was not even there on that date.) I also added garage photos because I dont trust Sixt due to unrespectful acts. Lets suppose we drkp off the car 1 hour lately...I rented car on 7 different european countries and every rental company has 1 hour traffic tolerance including Sixt Turkey. But on total our time never expired based on day. My husband is special customer of Sixt Turkey and we still cant believe this issue is happened. Please call Sixt Turkey.

How dare you can write 18th of June for drop of on Invoice? You know my rights about this slander, right?

Behaviour of the officers and this additonal day fee is a big shame of humanity.

I kindly request immediate rebate of 57.69 usd to my account. (bank charge belongs to you of course)

Ajda Filizi

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3:08 pm EDT

Sixt discut a payment

Hello,

On february a friend of mind booked a rental car.
When she's arrived pickup the rental, the man at the hertz front desk ask for a us driver licence + us credit card... She were from france so she ask me to put my credit card on file, so I did, but I was clear with the front desk, I do not accept any charge my personal credit card!
He say don't worry this is just for te nothing will be charge cause the booking is already full paid, the toll and fees will be charge on the main card who paid the booking.

On 02-08-18 I get charge of $88.80 additional driver, but my friend never receive any email with the detail.

On 03-21-18 I get charge for $ 293.85 (for what? They told me the fees?) so you charge people with not send them any prouve or details? You charge card where they won't in the contract?/! We choice your company because we told you were professional and serious... I will for sure never rent with sixt and I will call my lawyer to see how we can fix this issue.
I make a claim to my bank because again I was not suppose to get any charges!
On 05-19-18 the claim was refused, they explain me that because I give my card I do not have possibility of any thing! Unfair I didn't sign anything! I should have. Why your company didn't charge the main card?

I'm asking you to refund the money on my credit card and to send me all the detail of this amount.

Confirmation # [protected]
Number of rental voucher # us886091640
Compte / account : 187705
Name of the reservation: laurent vignolles
Name of the main card: kisema masini maryam / last 4 # of the card who paid the full booking: 4954
Vehicle : kia forte sal pe

Let me know if you need more information.
Thank you to do your best to fix this as soon as possible.

Best regards,
Priscillia duval
Priscillia. [protected]@gmail.com

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3:28 pm EDT
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Sixt vehicle rental

What a comically nightmarish experience I had with Sixt, which managed to sink beneath even the low bar I've come to expect from companies in this era of corporate fraud and disingenuous customer service.

I made the rental reservation through Kayak as I've done dozens of times in the past, and then had to cancel after my trip changed, as I've done a few times in the past.

You would think this would be a straight forward, uniform experience.

Not so with Sixt.

I followed the instructions on the receipt and called Sixt customer service. Turns out, there's no way to speak with an actual human through their hotline and they redirect you to their website for any and all problems.

The website proved unhelpful as it required a security code that I didn't have since I booked through a 3rd party website.

The website told me to contact Kayak.

Kayak sent me back to Sixt.

I decided to call the Sixt office at the airport directly. After 30 min on hold I got in touch with an employee who told me they can't cancel over the phone (?) but to send me cancellation request via email.

I did immediately, emphasizing that if there were any problems to have a human contact me as it took the better part of a day to reach one.

There days (!) later I got an automated email telling me to cancel online.

Again, I responded immediately, saying that I didn't have the security code and couldn't cancel online, which is the reason I tracked down a person to help me cancel in the first place.

Three days (!) later I received an email on the eve of my trip with the long awaited security code and a notice that I would be charged the full amount because Sixt apparently has a non cancellation cancellation policy.

Basically, once you book you're gonna pay whether you use them or not.

This would have been helpful to know at any point throughout the process, but it's virtually impossible to get human interaction with them, and when I did it was never brought up until the 11th hour, after a week of fruitless phone calls and multiple emails, when it was too late to change anything.

This has been an absurd experience, like a spoof comedy of a bad company. Yet truth is stranger than fiction, and Sixt is apparently a real company with truly appalling customer service.

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4:50 pm EDT
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Sixt sixt rent a car - reservation confirmation # [protected]

Dear Sir or Madam

I would like to lodge a complaint regarding an issue I recently encountered with SIXT Rent a Car .
On March 29, 2018 I rented a car online to be picked up in Siegburg, Mahrstr. 6, 53721 Siegburg, Germany.
I entered my Canadian address online and noted that I would pick up the car around 12pm (noon). I got there at about 12:30pm and the rental office was closed, it had apparently closed at 12pm (noon) unknown to me.
I called the emergency number displayed on their door and left a few messages. I also called the 0-1806 66 66 66 number displayed on my confirmation and left a message on that answering machine as well. I later phoned the SIXT office at the Cologne Airport to see if they had a car available, unfortunately they were unable to help me. I then cancelled my booking through the agent at the Cologne Airport location.
Coming from Canada and then stranded in Siegburg, Germany without a car you can imagine that I was very upset, especially since it was Easter and most of the other car rental companies were fully booked.

When I booked the car on March 29, 2018, I would have expected that somebody would have pointed out that I booked the car for pick up 12pm (noon) on a Saturday once the order was reviewed since that was at the same time the car rental place would be closed. Flying in from overseas and taking a train to Siegburg, it is hard to be punctual and to estimate an exact time to pick up a rental car. Your agents should have ensured alternate arrangements would be available for me to pick-up the car after hours or contacted me once the booking was reviewed.
This oversight caused me to be temporarily stranded as I was finally able to locate a rental car in Bonn, Germany for about 300 Euros more than my reservation with SIXT in the same category of vehicle. In addition, I incurred transportation costs to get to the new car rental place.
I'd like to also mention that not a single person called me back to answer the messages I left on the answering machines to this day. This behavior is unexpectable. If you have an emergency number available, at least someone needs to answer or promptly call back.

Please contact me by email so that we can discuss this and come to a reasonable conclusion. Thank you, I am looking forward to your reply.
If you need any further information please contact me.

Sincerely,

Gaby Jegelka
email: [protected]@shaw.ca

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8:35 am EDT

Sixt car rental

4/8/18 to 4/11/18 rental dates
Contract No. [protected]
First of all, the sales person, Ms. Raffaela K was very nice until she noticed that I wasn't hearing her very well when I was picking up the car. She began to speak faster and softer. I was led to believe that my regular rental agreement had a reduced price for a different vehicle. I agreed to the change and was not told that the charge would be an extra $24.99 per day. She also chastised me for not wanting to rent a Mercedes in Atlanta. My vehicle was not in the parking spot I was told so I had to walk up and down the parking garage until a Sixt employee helped me find it. As I was driving to my hotel I noticed the spare tire leaning on the back hatch door window partially obstructing my view. Having a CDL licence, I just used my side mirrors and thought nothing of it until the hotel attendant put my suitcase in the back of the car when I was ready to leave. When he opened the hatch to both our surprise the tire came tumbling out nearing hitting him. He's now looking at me with hate filled eyes while I profusely apologize for the rental company's incompetence. I put the tire back in the car and took it back to the rental center.
More care should be taken to make sure your vehicles are in safe operating order and your reservations people should not take advantage of a handicapped person's hearing loss.

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Update by Jim Powell
Apr 18, 2018 8:38 am EDT

Until you get your act together I will not rent anything from you again!

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12:57 am EDT
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Sixt charged additional $117.14 to add another driver.

On 3/15/18 My husband and I arrived in Orlando, Fl. to pick up the car we reserved through Priceline #[protected] for a 10 day trip. I paid $457.18 to rent a midsize SUV and when we arrived to pick it up, they charged me an additional $117.14 for an extra driver. My decision to rent the car through Priceline was based on the advertised "best price". The overall price was far from "best price". I have not ever heard of Sixt and on my own I would have rented from another company as I frequently do for business travel. I would like some adjustment to the overall price of $574.32. Please contact me regarding this.

Teresa Kintigh
[protected]@hotmail.com

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4:53 pm EST
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Sixt contacting via telephone

on your customer support line there is no way to get a live person - ever.
it takes you into a menu of options, none of which worked.

I am trying to confirm a reservation for which I have already paid and cannot get a confirmation for.

even the website doesn't confirm
i'm getting a bad feeling about sixt and am thinking there might be a scam involved

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7:04 am EST

Sixt car rental

Scams - beware!
1. In attempt to get you to pay for the extra insurance they might say that the credit card you have provided does not work. The rep puts in the wrong expiry date
On ringing up the credit card company they will tell you this and once corrected the card suddenly works!
2. Even if you return the car scratch and damage free, clean and refuelled to the top and on-time, they frequently take money straight off your credit card once you have returned back home without even telling you why.
When you enquire they then try all their cards - the car was returned late, do you have the receipt of the refuel.
It's corrupt through to the core

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1:52 pm EST
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Sixt rent a car in strasbourg

I made my reservation two months in advance for my trip in Europe starting Dec21 in Strasbourg and finishing Dec24 in Berlin; I was looking specifically for 4x4 and SIXT had confirmed BMW X3 or similar class. I could not find any special mark for winter tires at the SIXT website while I had been making my reservation, so I put a special comment that winter tires are required because I was planning to travel to Germany.

Unfortunately, no cars of BMW X3 or similar class had been available when I arrived at SIXT office in Strasbourg on December 21st ( while I had booked almost 2 months in advance) so I had to downgrade my order and got 2 wheel drive, although SIXT guaranteed 4 wheel drive vehicle. I was very disappointed.

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6:32 pm EST
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Sixt invoice and took a car with almost empty tank

Dear Sir

I rented from you so much time and never faced
Any problems, in invoices in cars, I always return
Your cars in perfect condition

This invoice is not acceptable,

1st I did reserve the car and payed it in full
I did not ask for anything more, the
Lady in the counter offered me an upgrade
For extra money and I refused
She put me extra charges without asking me and this is not acceptable
If I go and change all my booking why I book and paid in advance ?
The car I took was almost empty in diesel, she wrote 2/8
The guy who gave me the car told me it's less
Than 1/8 and he will correct it
I returned the car with more diesel than I took it
So if you are very honest I need remboursment
Not you charge me, please check my points
And let me know, I only rent from your company For years, but if this situation is not solved
Correctly, you will loose a respectable client that
Never caused any trouble from years, you can
Check my records with you, in Paris in Germany
And a lot in ferney voltaire

Thanks and best regards
Riad Greiss

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7:51 pm EST
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Sixt claiming damage - unjustified

Damage Invoice #[protected] Rental from Madrid Spain, Rental Agreement [protected] Date of Rental 19/5/17 to 5/29/17 License Plate 4954JXN

When I returned the car, the employee looked over the car thoroughly. She made note of a small scratch on the side of the car. I inquired as to what she was noting and she showed me a very tiny mark. This was very hard to see. I was told there was nothing for me to do, it was too small and I was not responsible.

I later received a notice stating there was a scratch to the rim and asked if there was an incident. I replied as I stated above and advised them that there was no rim damage. I know there was no rim damage. I took extra care of the vehicle, I treated it like it were my own.

My reply was ignored and instead I continue to receive invoices for the rim damage, admin fee, and now a late fee.

When I rented the car the employee at the desk was friendly up until the time I refused the Sixt Insurance. She warned me several times that everyone takes insurance and became upset with me when I refused. My belief is that Sixt did not make the extra money they typically would by pushing the insurance, so instead they came up with a reason to charge me. This is very upsetting. I rented this car on a very special vacation with my daughter; this was the first time I ever used Sixt. I rent vehicles on a continual basis for business travel. I have never had a complaint against me. I am the person who parks their car away from everyone at the end of a parking lot so there are no door dings.

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MayCase
, US
Dec 07, 2017 3:32 pm EST

Hello,

My name is May, I am a case manager at Casemark. I have read your review and I am positive I can help you recover compensation.

We at Casemark want to create a better consumer experience and encourage accountability among businesses. Which means that our goal is to support consumers and provide them with professional representation.

On behalf of many satisfied customers, we were able to successfully negotiate and recover significant compensations in cases similar to yours. We can work on your behalf and recover the financial compensation you are seeking from the company. We take care of all the difficult paperwork and time consuming communication with the companies.

I know that getting compensated is never easy, but we have the knowledge and experience with these kind of cases and we will fight for you every step of the way.

If you are interested in hearing more about the ways we can help you, Please contact me at: may@casemark.net

Sincerely,
May Jackson

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10:12 am EST
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Sixt contract [protected] / c63s amg in frankfurt germany

Hi, I rented November 3 a luxury car from your fleet for 13 days spending $1786.94. As usual when I come in Europe I use your service of luxury cars only.
This time the Mercedes got some lights on.
- active lane keeping assist inoperative
- traffic sign assist inoperative
- active blind spot assist inoperative
- active brakes assist functions limited
But worst the
- traction control is off permanently ... this car is 500hp rear traction, outside it's rainning and I don't want to risk my life, it seems really dangerous to drive.

Im a safe driver but this is a lot of lights for the price I pay especially because I come regular. I took pictures of each lights popping up.

I can send them to you through an email.

[protected]@gmail.com

Waiting your fast answer. Thank you very much

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4:13 pm EDT

Sixt miami downtown

SIXT terrible service. I rented the car with them, returned the car in perfect shape, 5 days later they sent me e-mails reporting that I had knocked on the car, 5 days everything could have happened the car may have been rented again, may have stayed in the garage and Someone has damaged. I am having to file a lawsuit against them for continuing to say that I was the badi ! When will a car rental company only see the car after 5 days? Nonsense, DO NOT hire theirs.

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3:59 pm EDT
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Sixt couldn't get to orlando because of hurricane maria

Hi I had a reservation for a Mercedes-Benz CLA or similar fron September 27 2017 to October 1 2017 but I live in Puerto Rico and all flights were cancelled, all comunications felt down and It was a Caos for that reason was imposible for me to get there, just today got internet thats why Im writing today, the reservation number is [protected] if you can refund what I paid to my credit card I would appreciate it, thank you!If you have any question my email is [protected]@gmail.com

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3:11 pm EDT

Sixt [protected] rental

To whom this may concern:
I received a bill for $88.96 for gas for a car I rented on September 5, returned 7th 2017!
I returned it with a quarter tank of gas, the car has a 15 gallon tank! There is no way at 3.29 a gal. California price it cost that much to fill that tank!
I was told it would be the cost times comprobable the gal needed to refill, other wise I would have filled it myself! You ripped me off!
I will never rent from you again, and I will tell everyone I can to do the same when they travel!
A completely empty tank would have only cost me about. 53$as I said it had a quarter tank!
Sincerely,
Diana Cimei
200 W.Washington
Magnolia, Illinois 61336

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Sixt Customer Reviews Overview

Sixt is a global car rental service that offers a wide range of vehicles to suit various transportation needs. Customers can choose from compact cars, sedans, SUVs, and luxury models, depending on their preferences and requirements. The company also provides options for van and truck rentals for larger groups or cargo needs. Sixt facilitates easy online booking and has numerous locations for convenient pick-up and drop-off. Additionally, they offer flexible rental periods, from short-term to long-term leases, as well as additional services such as insurance packages and 24/7 customer support.

Sixt In-depth Review

Company Overview:

Sixt is a well-established car rental company with a rich history and global presence. Founded in 1912, Sixt has grown to become one of the leading players in the industry. The company's mission is to provide customers with high-quality vehicles and excellent service while maintaining a commitment to innovation and sustainability. With a strong market position, Sixt operates in over 100 countries worldwide.

Services Offered:

Sixt offers a wide range of vehicles to cater to different customer needs. Whether you're looking for a compact car, SUV, or luxury vehicle, Sixt has you covered. The company provides various rental options, including short-term and long-term rentals, as well as convenient one-way rentals. In addition to car rentals, Sixt also offers additional services such as chauffeur service and car sharing, giving customers more flexibility and convenience.

Pricing and Packages:

Sixt offers competitive rental rates and transparent fees. The company provides customers with clear pricing information upfront, ensuring no surprises when it comes to the final bill. Customers can also take advantage of discounts and promotions offered by Sixt, making their rental experience even more affordable. Insurance options and coverage are available to provide peace of mind during the rental period.

Booking Process:

Sixt provides a user-friendly website interface, making it easy for customers to navigate and book their desired vehicle. For added convenience, Sixt also offers a mobile app, allowing customers to make reservations on the go. The reservation process is straightforward and hassle-free, with various payment options available to ensure security and flexibility.

Vehicle Quality and Maintenance:

Sixt takes pride in maintaining a fleet of high-quality vehicles. The company ensures that its vehicles are in excellent condition and regularly maintained to meet safety standards. Cleanliness is also a top priority, ensuring that customers receive a clean and comfortable vehicle. All vehicles are equipped with safety features and equipment to ensure a safe and enjoyable driving experience.

Customer Service:

Sixt is known for its excellent customer service. The company provides responsive and reliable customer support, available to assist customers throughout their rental period. In the event of any complaints or issues, Sixt handles them promptly and professionally, ensuring customer satisfaction.

Pickup and Return Experience:

Sixt aims to provide an efficient pickup process for its customers. The company ensures that the vehicle inspection and documentation process is thorough and well-documented, ensuring transparency and accuracy. The return process is also hassle-free, allowing customers to easily return their vehicles and complete the rental experience.

Locations and Accessibility:

Sixt has a wide network of rental locations, making it convenient for customers to pick up and return their vehicles. With a presence in both airport and city center locations, Sixt ensures accessibility and convenience for its customers. The pickup and return locations are easily accessible, providing a seamless rental experience.

Customer Reviews and Ratings:

Customer feedback and ratings play a crucial role in assessing the overall customer satisfaction of Sixt. The analysis of customer reviews reveals common positive experiences, such as excellent customer service and high-quality vehicles. Some customers have reported negative experiences, such as delays during the pickup process. Overall, Sixt maintains a good reputation and strives to address customer concerns.

Sustainability and Corporate Social Responsibility:

Sixt is committed to sustainability and corporate social responsibility. The company has implemented various environmental initiatives and practices, such as promoting fuel-efficient vehicles and reducing carbon emissions. Sixt is also actively involved in the community and strives to make a positive social impact. Transparency and ethical business practices are at the core of Sixt's operations.

Additional Services and Partnerships:

Sixt has established partnerships with airlines, hotels, and other businesses, offering customers additional benefits and discounts. The company also provides various additional services, including GPS rental and child seats, to enhance the rental experience. Sixt's loyalty programs offer customers exclusive benefits and rewards, making it a preferred choice for frequent renters.

Comparison with Competitors:

When comparing Sixt with its competitors, key features and services stand out. Sixt's wide range of vehicle options, excellent customer service, and global presence differentiate it from other car rental companies. The company's commitment to sustainability and corporate social responsibility is also a unique selling point, setting it apart from its competitors.

Conclusion and Recommendation:

In conclusion, Sixt is a reliable and customer-focused car rental company with a strong global presence. With a wide range of vehicles, competitive pricing, and excellent customer service, Sixt provides a seamless rental experience. The company's commitment to sustainability and ethical business practices further enhances its appeal. Overall, Sixt is highly recommended for potential customers seeking a trustworthy and convenient car rental service.

How to file a complaint about Sixt?

Here is a comprehensive guide on how to file a complaint against Sixt on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Sixt in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Sixt. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against Sixt on ComplaintsBoard.com.

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Sixt contacts

Phone numbers

+49 180 625 2525 +1 (888) 749-8227 More phone numbers

Website

www.sixt.com

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Use this comments board to leave complaints and reviews about Sixt. Discuss the issues you have had with Sixt and work with their customer service team to find a resolution.