Menu
Login
1. Customer lost phone, they give bad service.
I bought an iPhone with 2 years contract from Sept08. Last week, I lost it and called them, the customer service for iPhone was put me on hold for 10 min when I asked for IMEI number, and they asked again and again do I have my phone with me. They are not paying attention to the customer and giving bad service by asking same questions again and didn't even know how to find IMEI number in their database.
2. Extremely high price for replacement of lost phone.
I called again and ask, if I want to buy iPhone to replace my lost iPhone, how much does it cost for 3G iPhone 8GB? They said it cost S$1200.
The iPhone pricing from Singtel are EXTREMELY HIGH, compare to other normal shops that selling S$880. They never give any discount or voucher for lost of a phone. Whereas, other provider will give some voucher to buy new phone.
Singtel has the WORSE service ever and suck up as much money as they can take from the customer. SINGTEL has NO CUSTOMER CARE AND BAD SERVICE, and the service you pay them is very expensive compare to others.
The complaint has been investigated and resolved to the customer’s satisfaction.
Wrong bill since March 2019, called in many times. Issue still not solved now and recent bills also got different issue, and caller ID, 4G service were cancelled out of sudden
Dear customer care, I recently got a Wi-Fi modem installed at my apartment. The person you sent for the work really made me feel uncomfortable and was pestering me with personal questions. I would appreciate if you would look into the matter and take the necessary actions. Thank you
For the last month, Singtel wifi has been very slow and unreliable and these past few days its been getting worse and yesterday the wifi didnt even work at all. It showed that it was connected but when i tried to do anything online it showed me that there was no wifi? If this problem persists I am going to change to a different company wifi
This singtel officer Avily, Margarett, Camille aila, Jessica say will help me with my bills. One month ready no reply or call and no sms attached of my bills. They only want positive feedback. Bloody fraud Officer
Bloody liar, tricker
Missed out extending prepaid card by one day. Lost number which i have been using for ages (years). No auto renewal even though there is still fund inside! This is very user unfriendly! Tons of inconvenience having to change tel numbers used for apps and organizations!
Renewal for Upgrade Home Wifi, installed but unable to access Amazon Prime asked for help 5 days ago still no feedback or reply status very disappointed with no reply or any update yet.also unable to access my singtel App. asked for help but no reply or feedback after more than 5 days . very disappointed. call me at [protected]
There is practically no service for Pre-paid mobile customer. Such big Service centers in all the shopping malls don't provide any assistance for Pre-paid customers.
Internet is not working is slow
adress 18 Holland Grove terce 2787
contact +[protected]