CB Airlines and Air Travel Singapore Airlines Complaints #2-21

Singapore Airlines Reviews and Complaints

Singapore Airlines review: Never again!

John watkin of US

Oct 07, 2026 6:14 am UTC

Verified customer

Featured review

Once considered the world’s best airline……now, in my opinion, one of the worst.

With great expectations, we booked a Premium Economy return flight from Melbourne to London at a cost of over A$15,000……

First problem – Singapore Airlines changed the flight from Melbourne to Singapore and we were downgraded for this leg of our journey to Economy Class. A fare difference of about A$2,000. 18 weeks later, we are still waiting for our refund of the fare differential.

As for the flights Singapore – London – Singapore – Melbourne? We would have been better off travelling Economy Class with extra legroom and saved ourselves A$10,000. Seats were uncomfortable, barely bigger than Economy Class; food was ordinary to say the least; and cabin staff were noticeable by their absence.

Customer Service? Nonexistent! We definitely will never travel Singapore Airlines again!

Recommendation: Try another airline

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Singapore Airlines Contacts

Singapore Airlines phone numbers

+1 (800) 742-3333

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100%
Confidence score

United States

131 011

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Australia

800 808 909

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New Zealand

+65 62 238 888

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Singapore

+1 (800) 663-3046

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Canada

+44 844 800 2380

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United Kingdom

+353 16 710 722

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33%
Confidence score

Ireland

+43 15 134 655

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Austria

+31 205 488 888

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Netherlands

+45 33 143 456

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Sweden

+33 821 230 380

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France

+49 697 195 200

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33%
Confidence score

Germany

+39 647 855 360

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100%
Confidence score

Italy

+7 495 775 3087

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Russia

+34 934 873 908

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Spain

+41 442 186 161

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100%
Confidence score

Switzerland

+90 212 463 1800

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Turkey

+86 106 505 2233

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China

+852 25 202 233

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100%
Confidence score

Hong Kong

+91 124 431 0999

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20%
Confidence score

India

+81 332 133 431

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Japan

+63 27 568 888

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Philippines

+27 216 740 601

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South Africa

+82 27 551 226

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South Korea

+66 23 536 000

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Thailand

+971 43 166 888

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UAE

More phone numbers

Singapore Airlines emails

sa_feedback@singaporeair.com.sg

100%
Confidence score: 100%

Support

Singapore Airlines address

Airline House, 25 Airline Road, Singapore, 819829, Singapore

Singapore Airlines social media
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Oct 23, 2026
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