CB Airlines and Air Travel Singapore Airlines Complaints #2-21

Singapore Airlines Reviews and Complaints

Singapore Airlines review: I had my bags broken into and Singapore Airlines dont seem to care

Mick Bona of US

Jul 18, 2026 5:00 am UTC

Verified customer

Featured review

First time I have ever flown with Singapore Airlines, I flew from Perth to Bangkok via Singapore and this is the first time ever that I have had my bags broken into.
I have flown with multiple air lines over the years and all of them, even Jetstar made sure my bags were looked after, when I told Singapore Airlines that my bag had been broken into they tried to make out that I should have used TSA locks, well they didnt like it when I told them I did and that 2 of my padlocks had been broken off, one of them was gone, the zipper loops had been smashed open and even though they didnt take much, a pair of Asics sneakers and a few other things, they also ate some of the treats I was bringing over for my friends kids which is why I reported them as being broken into because if it was customs then they can open TSA locks,
I reported the incident to Singapore Airlines who said I would hear back within 15 days, well 15 days are up and not a word from them.
I fly back today and will have to find the desk to try and escalate this, also I had to purchase new luggage as mine no longer locks and is not secure, if by some miracle Singapore Airlines do get in contact with me I will post an update

Recommendation: Fly with them at your own risk

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Singapore Airlines Contacts

Singapore Airlines phone numbers

+1 (800) 742-3333

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100%
Confidence score

United States

131 011

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Australia

800 808 909

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New Zealand

+65 62 238 888

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Singapore

+1 (800) 663-3046

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Canada

+44 844 800 2380

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United Kingdom

+353 16 710 722

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33%
Confidence score

Ireland

+43 15 134 655

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Austria

+31 205 488 888

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Netherlands

+45 33 143 456

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Sweden

+33 821 230 380

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France

+49 697 195 200

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33%
Confidence score

Germany

+39 647 855 360

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100%
Confidence score

Italy

+7 495 775 3087

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Russia

+34 934 873 908

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Spain

+41 442 186 161

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100%
Confidence score

Switzerland

+90 212 463 1800

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Turkey

+86 106 505 2233

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China

+852 25 202 233

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100%
Confidence score

Hong Kong

+91 124 431 0999

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20%
Confidence score

India

+81 332 133 431

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Japan

+63 27 568 888

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Philippines

+27 216 740 601

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South Africa

+82 27 551 226

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South Korea

+66 23 536 000

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Thailand

+971 43 166 888

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UAE

More phone numbers

Singapore Airlines emails

sa_feedback@singaporeair.com.sg

100%
Confidence score: 100%

Support

Singapore Airlines address

Airline House, 25 Airline Road, Singapore, 819829, Singapore

Singapore Airlines social media
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Jul 30, 2026
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