Poor customer service….. They take your money when your purchase don't go through, you lose that money, a never get an explanation. And you get the run around with customer service, and so forth. My phone has not worked right since that call. And it just has to be some type of explanation.
When you do not receive what you are trying to purchase and your card is scanned, the money is taken off your card; you never get that money back. That money is taken from you, and you get the run around. They also locked my phones contacts. I am not totally without fault. I did say something out of anger, because it was not fair for them to take my money, $7.11. I got hung up on when I asked for the manager, and didn’t want to talk to the respective anymore. The manager said she didn't see where it was returned, but I had already been told that it was there. They were going to send the form to fill out to get my money put back on my card. That never happed.