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Silverstone Air

silverstoneair.com

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Silverstone Air - cancelled flights refund

I booked flights from Malindi to Lamu ( E-TICKET PNR Ref: 2930E166) and Lamu to Mombasa (E-TICKET PNR Ref: [protected]) with Silverstone. The airline was then suspended from further activity by KCAA and Silverstone promised all their customers a refund within 3 weeks. I have now been waiting 3 months and although the airline replies politely that the refund process is taking a long time, I am worried I will never get my money back. What can I do? I want my 16, 000 KES back!

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Silverstone Air Reviews and Complaints

How responsive is Silverstone Air's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Silverstone Air’s rated by passengers?

Silverstone Air’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of passengers are dissatisfied with flights.

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Overview of Silverstone Air complaint handling

Silverstone Air reviews first appeared on Complaints Board on Jan 27, 2020. The latest review cancelled flights refund was posted on Jan 27, 2020. Silverstone Air has an average consumer rating of 1 stars from 1 reviews. Silverstone Air has resolved 0 complaints.
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Silverstone Air Category
Silverstone Air is ranked 209 among 218 companies in the Airlines and Air Travel category
#207 Eurowings Eurowings #208 The Travel House The Travel House #209 Silverstone Air Silverstone Air #210 My Flight Zone My Flight Zone #211 Endeavor Air Endeavor Air
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