cancelled flights refund
I booked flights from Malindi to Lamu ( E-TICKET PNR Ref: 2930E166) and Lamu to Mombasa (E-TICKET PNR Ref: [protected]) with Silverstone. The airline was then suspended from further activity by KCAA and Silverstone promised all their customers a refund within 3 weeks. I have now been waiting 3 months and although the airline replies politely that the refund process is taking a long time, I am worried I will never get my money back. What can I do? I want my 16, 000 KES back!
Is Silverstone Air legit?
Silverstone Air earns 73% level of Trustworthiness
High Trust Suggestion: Silverstone Air evaluated with 73% trust by Complaints Board. Safe for use, yet remain cautious with personal data.
We found clear and detailed contact information for Silverstone Air. The company provides a physical address, 8 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Silverstoneair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Silverstoneair.com you are considering visiting, which is associated with Silverstone Air, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the silverstoneair.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Silverstoneair.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The silverstoneair.com may offer a niche product or service that is only of interest to a smaller audience.
- SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
- Silverstone Air protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Silverstone Air complaint handling
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Silverstone Air contacts
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Silverstone Air emailsinfo@silverstoneair.co.ke100%Confidence score: 100%Support
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Silverstone Air headquartersGround Floor, Aerlink House, Wilson Airport, Nairobi, Kenya
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Silverstone Air social media
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