Travel2Be
Reviews and Complaints

As a human being who recently booked a flight with Travel2Be, I have to say that my experience with this company was far from pleasant. Initially, the ticket price appeared to be reasonable, hovering around $100. However, things quickly took a turn for the worse once I completed the booking process and provided my debit card information.

To my surprise, Travel2Be charged $200 to my card, seemingly without any rhyme or reason. Adding fuel to the fire, they neglected to send an invoice or any kind of explanation for this unexpected charge. Understandably, I began to feel quite frustrated and confused.

In an effort to sort things out, I attempted to contact Travel2Be's customer service department several times. Despite my best efforts, I was unable to connect with them or receive any clarification regarding the charge on my card. As time went on, my frustration only continued to mount.

Finally, after several attempts at communication with no progress, I decided to file a formal complaint against the company. It was clear that their customer service was severely lacking, leaving me feeling disappointed and disrespected as a customer.

Overall, my experience with Travel2Be was one of frustration and disappointment. I sincerely hope that they take the time to address these issues and improve their processes in the future, as no customer should have to endure such a lackluster experience.

My experience with Travel2Be (travel2be.com) has been nothing short of frustrating and disappointing. From the moment I booked my flight with this company, I encountered problems that made it clear that their customer service was far from satisfactory.

One of the biggest issues I had with Travel2Be was their lack of communication. Despite my flight being delayed by a whopping 48 hours, I was never notified of this delay by the company. I made my way to the airport as scheduled, only to find out at the last minute that my flight had been delayed. As a result of this inconvenience, my travel plans were completely thrown off course.

To make matters worse, I found it incredibly difficult to get in touch with Travel2Be, leading me to believe that there was no company at all. It seemed that there was no one within the organization who was willing or able to help me with my concerns. The result of this lack of communication and customer service was a great deal of frustration and stress on my part.

To add insult to injury, when I chose to cancel my ticket and book a different flight instead of waiting around for the delayed flight, Travel2Be flatly refused to refund my money. I was left out of pocket, with no compensation for the inconvenience caused by the delay and the lack of customer service.

All in all, my experience with Travel2Be was one that I would definitely not recommend to others. If you're looking for a reliable, communicative and customer-focused travel company, then Travel2Be is definitely not the way to go. Save yourself the trouble and book with a different, more reputable company instead.

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As a frequent traveler, it's always frustrating when issues arise with your booking or itinerary. Unfortunately, it seems that Travel2Be is not equipped to handle these types of situations in a timely or effective manner. Like many others, I experienced significant difficulty when trying to change the date on my ticket. The process was drawn out and excessively frustrating, despite my best efforts to get in touch with customer service through both phone and email channels.

To make matters worse, I was unceremoniously disconnected from their customer service line on three separate occasions after waiting for over an hour each time. After realizing that I wasn't going to make any progress through these efforts, I ended up having to purchase a whole new ticket altogether. Needless to say, it's unacceptable that such a large and established travel agency is unable to provide reliable and efficient customer service to their clients.

Despite my frustrations, I remained optimistic and tried to reach out via email to see if I could get some traction there. Unfortunately, I've now been waiting for a response for over two weeks, which is simply unacceptable when considering the level of customer service that one should expect from a company like Travel2Be.

It's alarming to think that their main goal is to satisfy their customers when my experience has shown that this is far from the truth. I urge anyone considering using Travel2Be for their travel needs to think twice and carefully consider the level of service that they're likely to receive. In the end, my experience left me feeling tremendously upset and disappointed, and I would not recommend this agency to anyone.

Oh boy, I had such a terrible experience booking a flight through travel2be. It was honestly a nightmare from start to finish. Firstly, I spent a small fortune trying to get hold of their customer support. It's ridiculous how hard it was just to speak to a real person. But after months of trying with no luck, I decided to cancel the payment through my credit card. That finally got their attention, and they reached out to me after not receiving payment. The bank gave the money back to me, but then travel2be said they needed to confirm this with their bank. This confirmation process took months, even though I sent them proof multiple times. By the time everything was sorted out, the tickets expired and I lost over 2,000 quid. It was such a frustrating experience, and I felt like I was dealing with a bunch of thieves. Not even an apology from them. I pray that nobody has to go through what I went through with travel2be.

to hear back from them. It has been several days and I am left wondering if I will have to purchase another ticket or if I will be able to board my flight as scheduled.

Travel2Be has been a complete nightmare to deal with. Their customer service is non-existent and they have provided no assistance in resolving this issue. It is unacceptable that they would take payment for a ticket and then refuse to provide it or confirm the booking with the airline. This lack of professionalism is inexcusable and I would caution against using this company for any travel bookings.

Not only have they caused me a great deal of stress and inconvenience, they have also potentially cost me a lot of money if I have to purchase another ticket on short notice. I had expected better from a travel agency and was left sorely disappointed by my experience with Travel2Be.

I hope that others will be warned about the poor service provided by Travel2Be and choose to take their business elsewhere. It is important to support companies that value their customers and provide quality service. Unfortunately, Travel2Be falls far short of this standard and should not be trusted with anyone's travel arrangements.

My recent experience with travel2be was nothing short of a nightmare. I had booked flights with Virgin Australia through their website, only to have them cancelled due to the ongoing COVID-19 pandemic. Naturally, I wanted to organise either a refund or credits for future flights - but that's where the real trouble started.

I attempted to contact travel2be multiple times via phone, only to be met with long wait times and frustrating language barriers. To make matters worse, I wound up with a $60 phone bill for my trouble. Eventually, I received an automated reply instructing me to contact Virgin Australia directly about the matter. Unfortunately, Virgin Australia were not able to help me in any way, as they claimed that it was solely travel2be's responsibility.

Fast forward two years later, and I am still battling with travel2be to get my refund or credits sorted out. In the end, I am down $1000+ and extremely frustrated. This whole experience reeks of fraudulence and I feel like I have been robbed.

In short, I would not recommend travel2be to anyone after my terrible experience. Their customer service is non-existent, and their lack of accountability is completely unacceptable. Steer clear at all costs.

As a traveller in a difficult situation, I can't help but feel disappointed in my experience with Travel2Be. Due to the Covid-19 pandemic, I faced the unfortunate situation where the flight I had booked was cancelled. Having reached out to the company for assistance, it took quite a few attempts before I finally received a response.

To my relief, I learned that I had credit on my account which I could use on a future flight booking. However, despite my many efforts to book a new flight and use my credit, I have not received any response from Travel2Be. I am left feeling frustrated and concerned about how I will be able to travel home, especially given that it has now been several months since initial contact.

As a loyal customer, I would have appreciated more timely communication and assistance from Travel2Be. It is especially concerning to learn that I am not the only customer to have faced such issues with this company. I strongly advise other travellers to avoid using Travel2Be and to seek alternative options for travel arrangements.

In the end, all I want is to be refunded for my cancelled flight, as it has been almost a year since this situation began. As a customer, I feel disappointed in the lack of customer care and response provided by Travel2Be.