Shubert Design Furniture’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of home decorators and furniture buyers are dissatisfied with their purchases and service.
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In February , I bought a 63" oval table and 4 chairs from Shubert Design Furniture Inc
In February , I bought a 63" oval table and 4 chairs from Shubert Design Furniture Inc. It was a floor model on clearance, and I paid $1399 for it. I also paid $95 for delivery. But when I got home and measured our space again, we realized it wouldn't fit. I called Shubert and they said I couldn't cancel my order because it was a final sale. So, I agreed to buy a smaller 45" table for the same price, just so they could keep the sale and not lose money. The office manager, ***, emailed me a picture of the table and said it would arrive in 2-3 weeks. She said it was coming from Las Vegas. After 3 weeks, I tried to contact Shubert, but got an automated email saying they were closed due to COVID. I understood and waited patiently for 3 more months until late May to ask again. On May 21st, *** called me and said the table was no longer available. But she said I couldn't get my money back. She told me I had to order the table from the manufacturer and wait another 2-3 months because of COVID delays. At this point, I didn't trust them and asked for a refund. They refused, saying I signed a no return clause. The manager even hung up on me, and they haven't replied to any of my emails since. They took over $1400 from me and my family. When I told my credit card company, they refunded my account, but then took the money back. According to Visa, Shubert claims they delivered a table to me, which is a total lie. I still haven't received a table or a refund. I think this was a Bait and Switch, and Shubert Design Furniture Inc. should be investigated for their dishonest sales practices. They misrepresented the product they had and sold it to me, charged my credit card, but never bought or shipped the product. And now they won't give me my money back. Please help!
Is Shubert Design Furniture Legit?
Shubert Design Furniture earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Shubert Design Furniture. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Shubert Design Furniture's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Shubertdesign.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Shubertdesign.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
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Overview of Shubert Design Furniture complaint handling
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Shubert Design Furniture Contacts
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Shubert Design Furniture phone numbers+1 (636) 394-2220+1 (636) 394-2220Click up if you have successfully reached Shubert Design Furniture by calling +1 (636) 394-2220 phone number 0 0 users reported that they have successfully reached Shubert Design Furniture by calling +1 (636) 394-2220 phone number Click down if you have unsuccessfully reached Shubert Design Furniture by calling +1 (636) 394-2220 phone number 0 0 users reported that they have UNsuccessfully reached Shubert Design Furniture by calling +1 (636) 394-2220 phone number
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Shubert Design Furniture emailssales1@shubertdesign.com79%Confidence score: 79%Sales
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Shubert Design Furniture address161 Gaywood Dr, Manchester, Missouri, 63021-5421, United States
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Shubert Design Furniture social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 12, 2025
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