I went into the new Shoppers Drug Mart in Penetanguisheneg, Ontario. I went up to pay for the items I wanted to buy. The person at the front told me I have to use the self check out. I told her I did not want to. She told me that's why she is there to help me. I told her I did not want to use the self check out. She told me I can only go to the cash register, normally run by a customer service rep only if I wanted to buy lottery. This is unacceptable. I do not want to use self check out with help or without help. If you want me to remain a customer, a loyal customer, then do not tell store customer service representatives that I have to use the self check out.