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absolutely terrible company to deal with!
Absolutely terrible company to deal with!
I have ordered two tops from ShopJeen and paid $50. When they finally arrived two months later they looked nothing like pictures. Material was rubbish and very thin. Customer service did not reply to my messages so it was impossible for me to get my refund.
Recently my sister purchased an iPhone case from these guys and never received a payment confirmation. She also tried to contact ShopJeen but it got her nowhere.
ShopJeen is the worst place to buy from! Do not waste your money here.
items are still missing
Ordered from this website a few times and really like the items even thought they were obviously overpriced.
My last experience with ShopJeen was terrible and they still owe me!
The last time I've ordered from ShopJeen was about 5 months ago. One item was missing and I immediately contacted their customer service and they promised that I'll get the missing item as soon as possible, but I still haven't received it!
They are absolutely terrible and it seems like they don't care!
Better stay away from this terrible scam website!
Do not waste your time and money shopping here!
My order was placed about five months ago and still nothing. I asked them many times to cancel it and asked for a refund, but they replied with computer generated messages that made no sense. I want my money back now! But it is absolutely impossible to get in touch with someone from ShopJeen! Do not order anything from this scam site! I checked some reviews and found out that their quality is also super rubbish. Avoid!
Is ShopJeen legit?
ShopJeen earns 11% level of Trustworthiness
Serious Risk Warning: Complaints Board's evaluation of ShopJeen shows a critical trust level at 11%. Avoid for personal and financial safety.
With only 0% of 0 complaints being resolved, ShopJeen slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
ShopJeen's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
ShopJeen protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to ShopJeen has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to ShopJeen. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for ShopJeen. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
This company scams and didn't tell truth
The worst services, which I have ever received. I emailed the company www.shopjeen.com and asked if they had all items in stock. And the rep confirmed, but when I didn’t get the items on time, he told me that these items were out of stock. I was surprised to hear it. But he assured me that I will get these items and nothing has happened. The company mislead customers and needs only money from them.
I need money back, but the company has problems with PayPal
Almost a year ago I have bought from the company www.shopjeen.com. But the company hasn’t delivered the order, so I asked to return my money back. I have waited 6 months and didn’t get the money back. When I spoke with the rep, he told me that there were problems with PayPal. He asked me to wait, but I didn’t want to do it. I need my money back.
bad-quality and seller doesn't want to solve problems
Don’t buy from the website www.shopjeen.com. I bought three t-shirts and backpack, but the received items looked completely different as they were on the website. I emailed the seller and told him that it was unfair, but this guy didn’t care and started to ignore me. The quality was also bad and the t-shirts torn after couple of days. I highly recommend all users to avoid them.
The t-shirt was used and smelly
I ordered backpack and one t-shirt from the company www.shopjeen.com. It was terrible deal, because the backpack was ok, but the t-shirt was already used. I understood it, because the t-shirt had really specific smell of human body and sweat. It was disgusting. I wrote complaint to the seller, but he hasn’t even reacted. People, be careful, because they sell already used and bad-quality clothes.
Overview of ShopJeen complaint handling
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ShopJeen contacts
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ShopJeen phone numbers+1 (212) 600-1679+1 (212) 600-1679Click up if you have successfully reached ShopJeen by calling +1 (212) 600-1679 phone number 0 0 users reported that they have successfully reached ShopJeen by calling +1 (212) 600-1679 phone number Click up if you have UNsuccessfully reached ShopJeen by calling +1 (212) 600-1679 phone number 0 0 users reported that they have UNsuccessfully reached ShopJeen by calling +1 (212) 600-1679 phone number
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ShopJeen emailsinfo@shopjeen.com100%Confidence score: 100%Support
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ShopJeen address325 West 38th Street, Suite 205, New York, New York, 10018, United States
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ShopJeen social media
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