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Ship2You
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ship2you.com

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1.6 7 Complaints
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Ship2You Complaints 7

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7:25 pm EDT
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Ship2You Ship2You Review: Unreliable, Unprofessional, and a Total Nightmare

Ship2You is a complete disaster. I tried to use their services to ship a package to my friend in another country, and it was a total nightmare. First of all, their website is a mess. It's hard to navigate and find the information you need. When I finally figured out how to place an order, I was hit with a bunch of hidden fees that I wasn't expecting.

But that was just the beginning of my problems. The package ended up getting lost in transit, and it took weeks for Ship2You to even acknowledge that there was a problem. When I tried to contact their customer service, I was met with nothing but frustration. The representatives were rude and unhelpful, and it seemed like they didn't even care about my issue.

Eventually, my package was found and delivered, but it was in terrible condition. The box was completely smashed, and some of the items inside were damaged beyond repair. When I tried to file a claim with Ship2You, they made it nearly impossible. I had to jump through hoops and provide all sorts of documentation just to get a response.

Overall, I would never recommend Ship2You to anyone. They are unreliable, unprofessional, and just plain terrible. Save yourself the headache and use a different shipping company.

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6:42 pm EDT
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Ship2You Disappointing Service and Deceptive Practices: My Experience with Ship2You

I recently used Ship2You to ship some items to Qatar and I must say, I was quite disappointed with their service. They claimed that the weight of my package was 9 kg and charged me a whopping $165 for shipping. However, when I received the package, I was surprised to find that the actual weight of the items was only 2.5 kg. It was quite frustrating to see that they had lied to me and overcharged me for their services.

Apart from this, I also faced some issues with their customer service. I tried to contact them to inquire about the discrepancy in weight, but it took me a long time to get through to someone. When I finally did, the representative was quite unhelpful and seemed disinterested in resolving my issue.

Overall, I would not recommend Ship2You to anyone looking for a reliable and honest shipping service. Their deceptive practices and poor customer service make them a less than ideal choice for anyone looking to ship items internationally.

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5:45 pm EDT
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Ship2You Disappointing Customer Service and Communication: My Experience with Ship2You

I recently used Ship2You to ship some items from the US to my home country, and I have to say, I was not impressed with their customer service or communication. It seemed like all they cared about was making money, and they didn't seem to care about the quality of their service or the satisfaction of their clients.

One of the biggest issues I had with Ship2You was their use of third-party shippers in the US. This made the whole process much less convenient than it could have been, and it also seemed to lead to a lot of problems and delays. I heard from other clients that they had similar issues, and that they were not happy with the service they received.

Overall, I would not recommend Ship2You to anyone looking for a reliable and convenient shipping service. While they may be able to get your items from the US to your home country, the quality of their service and their lack of communication and customer support make it a less than ideal choice. If you're looking for a better option, I would suggest doing some research and finding a company that is more focused on providing a high-quality service and meeting the needs of their clients.

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Is Ship2You Legit?

Ship2You earns a trustworthiness rating of 72%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Ship2You is generally legitimate and safe for transactions. However, with a resolved complaints rating of 14% we recommend that you stay careful. Before interacting with Ship2You, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for Ship2You. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ship2you.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ship2you.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Ship2You's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 14% of 0 complaints being resolved.
  • The website belonging to Ship2You has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We found that the technical contact email address for Ship2You is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • We conducted a search on social media and found several negative reviews related to Ship2You. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • The use of a free email address for contact on ship2you.com may be a red flag indicating potentially unreliable or fraudulent activity.
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Verified customer This complaint was posted by a verified customer. Learn more

Ship2You Ship2You Review: Terrible Customer Service and No Delivery

I ordered something from Ship2You and they sent me a message saying it was on its way. But then, nothing happened! I waited for weeks and there was no tracking information sent to me. I tried to call them, but I couldn't get through to anyone. It was so frustrating! Finally, I got a response from them and they said they would give me a refund. But it's been two weeks and I still haven't received anything! These guys are terrible! They're probably just a bunch of kids trying to run a business. It's hopeless!

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Ship2You Ship2You Review: Hidden Charges and Volume-Based Pricing Make it a Poor Choice for Shipping

Ship2You is not a good choice for shipping your items. I would not recommend it. There are many hidden charges that are not clearly stated in the beginning, and they can add up to a lot of money. You may end up paying much more than you expected.

One of the biggest issues with Ship2You is that they charge you based on the volume of your shipment, not the weight. This can be very frustrating, especially if you have a small item that takes up a lot of space. For example, I had a 3kg package that was actually quite small, but Ship2You charged me as if it weighed 9.5kg. When I asked for an explanation of the charges, they were not able to provide me with a clear breakdown of how they calculated the volume.

Overall, I would recommend using a different shipping service, such as Shop&Ship. They are much more transparent about their fees and charges, and they charge based on weight, not volume. This makes it much easier to understand how much you will be paying for your shipment. Don't waste your time and money with Ship2You.

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Ship2You Disappointing Experience with Ship2You: Delayed Dashboard Update and Poor Customer Service

I gotta say, my experience with Ship2You was not great this time around. I've been a loyal customer for a while now, but this time they really dropped the ball. I sent a watch to them six days ago, and it cost me over 500 bucks. But guess what? It's still not showing up on my dashboard. What gives? How much longer do I have to wait? And why won't they answer my emails or pick up the phone in Bahrain? It's really frustrating and disappointing. I hope they can get their act together and fix this ASAP.

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7:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Ship2You has left an official reply on this complaint.

Ship2You Scammed me

I was sent a package via Ship2You service. When my package arrived they contacted me and said that I need to pay some extra if I wanted to get the package. They claimed that it was too heavy.
That was strange but I believed them and paid. When I received my package it did not seem that heavy to me. I took my personal scale and saw that it was only 1.5 kg! But when they called me they said it was over 3 kg!
So these guys actually added some extra kilos, scammed me and stole my money! What a scam! When I contacted their customer service and demanded some explanation they said they had no idea what was I talking about. Terrible!

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Resolved

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Overview of Ship2You complaint handling

Ship2You reviews first appeared on Complaints Board on Oct 12, 2016. The latest review Ship2You Review: Unreliable, Unprofessional, and a Total Nightmare was posted on Jun 20, 2023. The latest complaint Scammed me was resolved on Oct 12, 2016. Ship2You has an average consumer rating of 2 stars from 7 reviews. Ship2You has resolved 1 complaints.
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  1. Ship2You Contacts

  2. Ship2You phone numbers
    +973 7702 2227
    +973 7702 2227
    Click up if you have successfully reached Ship2You by calling +973 7702 2227 phone number 0 0 users reported that they have successfully reached Ship2You by calling +973 7702 2227 phone number Click down if you have unsuccessfully reached Ship2You by calling +973 7702 2227 phone number 1 1 users reported that they have UNsuccessfully reached Ship2You by calling +973 7702 2227 phone number
  3. Ship2You emails
  4. Ship2You address
    Office 406, Building 60, Road 1701, Block 317 Diplomatic Area, Manama, Bahrain
  5. Ship2You social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
  7. View all Ship2You contacts
Ship2You Category
Ship2You is ranked 36 among 55 companies in the E-commerce Delivery Services category

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