Ship Skis’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with shipping experience.
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I'm writing to complain about ShipSkis
I'm writing to complain about ShipSkis. Every year, my wife and I take our whole family on a ski trip. We've been doing this for almost twenty years and always ship our skis and ski clothes ahead of time because we travel with a large group. In the past, we used Luggage Free without any problems. However, this year we decided to try ShipSkis. We packed three ski bags as usual and attached the shipping tags they provided. We thought the label system was not as good as Luggage Free's, but ShipSkis assured us everything would be fine. We scheduled the bags to be picked up on December 16th, even though our check-in date for the ski house was December 28th, to allow plenty of time. After a week, we contacted ShipSkis and learned that they had misplaced our bag just before Christmas. They apologized and promised to make it right, but it became clear that the bag wouldn't be found before we arrived. We had to buy replacement items like ski jackets and gloves because you can't rent those. Instead of enjoying the holidays with our family and friends, we were busy trying to replace what we lost. ShipSkis kept saying this never happens and that they would find the bag, but they didn't. When we arrived at Jackson Hole, we had to rent skis and buy ski clothing instead of skiing with our family. The "missing bag" situation ruined the whole trip. I told the company that I had another ski trip at the end of January, but the bag still wasn't found. We had to replace everything at a high cost. I appreciate your attention to this matter.
Is Ship Skis legit?
Ship Skis earns a trustworthiness rating of 43%
Double-checking is the best solution in this case.
Shipskis.com is being iframed, iframes can be used to load malicious content, such as advertisements that contain malware or phishing scams that trick users into revealing sensitive information.
Ship Skis protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Ship Skis has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
We conducted a search on social media and found several negative reviews related to Ship Skis. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Ship Skis. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Shipskis.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Shipskis.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Ship Skis
One of the key advantages of Ship Skis is its commitment to providing a reliable and efficient service. The company has established partnerships with major shipping carriers, ensuring that customers' skis and snowboards are handled with care and delivered on time. By leveraging these partnerships, Ship Skis is able to offer competitive rates and reliable tracking options, giving customers peace of mind throughout the shipping process.
Ship Skis also stands out for its user-friendly website, which allows customers to easily book their shipments online. The website provides a straightforward interface, guiding users through the booking process step by step. Customers can input their shipping details, select their preferred shipping method, and even schedule pickups from their doorstep. This streamlined process eliminates the need for time-consuming phone calls or visits to shipping centers, making it incredibly convenient for customers.
In addition to its user-friendly website, Ship Skis offers exceptional customer service. The company has a dedicated support team available to assist customers with any questions or concerns they may have. Whether it's providing guidance on packaging requirements or offering assistance with tracking a shipment, Ship Skis ensures that customers receive prompt and helpful support throughout their shipping experience.
Furthermore, Ship Skis understands the importance of protecting customers' valuable ski equipment. The company provides clear instructions on how to properly package skis and snowboards to prevent damage during transit. Additionally, Ship Skis offers optional insurance coverage for added peace of mind, ensuring that customers are financially protected in the unlikely event of any mishaps.
Overall, Ship Skis is a trusted and reliable solution for shipping skis and snowboards. With its commitment to excellent service, user-friendly website, and exceptional customer support, Ship Skis offers a convenient and stress-free experience for customers looking to transport their winter sports equipment.
Overview of Ship Skis complaint handling
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Ship Skis contacts
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Ship Skis phone numbers+1 (866) 761-7547+1 (866) 761-7547Click up if you have successfully reached Ship Skis by calling +1 (866) 761-7547 phone number 0 0 users reported that they have successfully reached Ship Skis by calling +1 (866) 761-7547 phone number Click down if you have UNsuccessfully reached Ship Skis by calling +1 (866) 761-7547 phone number 0 0 users reported that they have UNsuccessfully reached Ship Skis by calling +1 (866) 761-7547 phone number
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Ship Skis emailspartners@shipskis.com99%Confidence score: 99%quote@shipskis.com98%Confidence score: 98%customersupport@shipskis.com97%Confidence score: 97%Supportinfo@shipskis.com94%Confidence score: 94%Support
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Ship Skis address324 Datura St Ste 400, West Palm Beach, Florida, 33401-5417, United States
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Ship Skis social media
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