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Shells Only
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Shells Only
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6 complaints
2 resolved 4 unresolved
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C
9:14 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

On 5/2/19 # 6:49:37 pm.I stopped in to get a Gatorade. Just got off work anxious to beat this traffic but was not fitting to face it without my favorite drink. I had to stop by Wells Fargo to get $20 and when I got to the cashier I ripped it pulling it out of my wallet cashier David said he will not accept it. Mind you I woke up at 4 this morning left my...

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M
10:40 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After reading the reviews and I want to kick myself for signing a contract to have my dormer installed by Shells only. I have had nothing but problems. They use a company named Mr. Pipe that does the plumbing and they have caused water damage in areas of my home and have damaged my newly refinished wood floors. I have been working with "Supervisor Ryan"...

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M
9:09 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I called in Shells Only to my new home for an estimate of new bathroom, kitchen, plumbing and much other needed work. Denny was the rep that came down. He met with us and I voiced my interest in having the work done relatively quickly, due to the fact that we were not able to live in the home in it's present condition. He was very sweet and told me that I...

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ADVERTISIMENT
S
11:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shells Only - rebuttal

Dear “Unhappy Potential Customer” – SHELLS ONLY has become aware of your posted comments. Unfortunately we have been unable to find any record of any sales presentation that resembles your description.

SHELLS ONLY takes customer feedback very seriously. Our customer service department is well known for its professional staff and responsiveness. We always strive to resolve any and all customer issues quickly and professionally.

Our reputation is one of our most important assets and is jealously defended. SHELLS ONLY has earned and maintained an A+ Better Business Bureau ranking for good reason - we have thousands of more than satisfied customers and been providing a superior service for over 40 years. We urge consumers to contact agencies such as Better Business Bureau and Consumer Affairs for verified, substantiated opinions that are not from anonymous sources.

Please contact us and reference this posting on Complaints Board so we can look into the matter. Thank you – SHELLS ONLY Customer Relations.

If you would like to reply via e-mail, please respond to [protected]@shellsonly.com

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Resolved

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M
8:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Michael I purchased a home in the Seaford area of Long Island about 6 months ago. I have been looking for a contractor to do a second floor and a garage. After doing some local research, driving around to see what’s going on in my neighborhood and who is working near by. I have been seeing a lot of the shells only trucks around. I see other...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Shells Only has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They come across very professional but they are worst than car salesmen. Great record with the bbb but beware! Prices change all the time. Details of what you initally requested disappear or get changed. They do it to be sly so you don't notice. Be very careful! They are not to be trusted with your hard earned money. They try to sell you the home of your...

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