The complaint has been investigated and
resolved to the customer's satisfactionResolved Shells Only — beware lies.. lies...& more lies
resolved to the customer's satisfaction
They come across very professional but they are worst than car salesmen. Great record with the bbb but beware! Prices change all the time. Details of what you initally requested disappear or get changed. They do it to be sly so you don't notice. Be very careful! They are not to be trusted with your hard earned money. They try to sell you the home of your dreams for the price of the home of your dreams and then when its time to get into contract they really sell you the "contractors special". They request more money for less! They insist on you buying their tile, fixtures etc., that they allocate pennies towards so you can upgrade when you get to the showroom. Thats when your bill starts going up. That's their bread and butter... Just like the dealership. All the extras add up and the dealership in this case shells only inc makes a killing. I was having a bad felling about them so I looked everywhere online for reviews and I found nothing so this is why I am writing this. I should have gone wtih my gut in the first place. They are deceitful. They promise the moon & stars and they will not follow through with their promises! In fact they will try to get out of the deal. We are not talking about a couple of thousands of dollars we are talking about $125, 000 +.in these tough times they need to re-evaluate their business tactics if they want to make it through. Beware!!! Go with your own architect and piece the job out yourself and save yourself 20%-30% of the total cost. Then maybe you can afford all the extras that they try to take out of your project so they could make more profit. Good luck & I hope this helps & go with your gut!!!
The complaint has been investigated and resolved to the customer's satisfaction.