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Incorrect order
I ordered a MTO burger with just marinara and provolone. I got a burger with mustard, Mayo and provolone. And also order 2 chicken snack wraps with just cheese, lettuce, bacon and ranch. I got 2 chicken snack wraps with hot sauce cheese and lettuce. All order slips were right but the items inside were wrong. 8:41 pm order #859 at sheetz on Steubenville pike in Robinson twp.
Read full review of Sheetz and 2 commentsBanana Gfuel smoothie
My son ordered tips drink on 02/06/2022 at 9:21am at the sheetz in willow street PA. While drinking it he found a barcode paper in his drink. I will gladly send a photo if you would like. He could have easily got it stuck in his throat. Please feel free to call [protected]. Ticket number was 277. You can email me [protected]@gmail.com.
Sexual harassment store in Ruckersville Virginia
On feb.4th @ 130am an employee named Ryan lawson got name from another customer. Was talking ugly to me about how nice my [censored] looked those are his words. And he rubbed on me outside. I'm a married woman and this isn't how one should conduct one's self on a place of employment. If this isn't handled and this worker isn't fired then I and my husband will bring lawsuit against your company. Thank you Mrs. Lilly Carter
Desired outcome: I behave this man should be fired this is sick and wrong
MTO
I had ordered and paid for my food on mobile, and they had never put it on the rack. After waiting for about 40-45 minutes, watching other people walk in and order and get their food before me, I asked about my order to the person at the front counter. They had completed it and held it behind the counter. What is the point in mobile order if they’re too...
Read full review of SheetzCold MTO Pizza
I ordered a MTO pepperoni pizza from 701 Moye blvd, Greenville NC 27834 on 2/1/22 at about 10:15am (order# [protected]). I arrived at the store fleas than ten minutes after ordering and my pizza was cold with hardly any pepperoni on it. My Sheetz card # [protected]. I have attached my receipt.
Desired outcome: Replace with another food item
Messed up my order
On January 30th 2022 at 2:55 pm i order number #524 serial number #3660524. I ordered 6 hotdogs total but 4 of them I ordered with ketchup boom boom sauce and onions. They added mustard which i cant stand so nasty.
Desired outcome: Replace my hotdogs the right way
The authorization to sell cigarettes which is demonic
I Would like To Bring To Light In Jesus Christ Name That The enemy satan has launched an attack against the Church and all people in general. Through the people buying cigarettes, and the people selling cigarettes! We have to look at this as what it is it is sin. This is no light sin this is sin. Let's come together community and give the devil an eviction notice and stop buying and selling cigarettes! The battle we face daily is not a carnal battle, it is not an earthly battle it is a supernatural battle those who believe in Jesus know this that the enemy is launching attacks against all people. Let's stand together as a community and point each other to Jesus Christ his love, his peace, abundant Life, his beautiful Mercy. The devil does not like us! Come on family let's stand together in Jesus name!
Desired outcome: For all sheets companies to become Christ centered, for all Sheetz companies to value the Lord, His Word, and to Value People! ✝️🕊️💓
Food
I ordered 3 burger sliderz and they had the paper still in them and it grossed me out that I didn't eat any of them, you guys need to be better
Desired outcome: Want my money back
Mac and Cheese
I placed an order for Mac and cheese. I hit the option for double Mac and cheese. It even said it on my ticket on the lid of my Mac and cheese. I only got one serving instead of the two that I paid for. I am very disappointed by this. I ordered food for my boyfriend and I on the way home from work. It is my birthday and was looking forward to having my Mac and cheese.
no sauces even tho they were paid for
Your Purchase
Product Name Qty Price
Boneless Bitez - Large 1 $9.64
Bleu Cheese $0.65
*ON THE SIDE*
Buffalo Sauce
Mac N' Cheese Bites 1 $3.89
Chicken Strips - 5 1 $5.99
*ON THE SIDE*
Ranch
Garlic Parmesan
Mozzarella Sticks 1 $4.34
Marinara $0.45
Curly Fryz 1 $2.94
Nacho Cheese $0.45
SHWEETZ GOURMET CHOC CHIP COOK Single 1 $1.99
PEPSI 20 OZ Single 1 $2.39
Subtotal
$31.18
Tax
$1.76
Total
$32.94
i didn't receive any of the sauces I purchased
Service
Sheetz store#451 Grindstone Hill Rd Greencastle PA.1/24 @8:08pm was ordering 8 hot dogs girl making them was making remarks that I was stupid for ordering the hit dogs and kept saying it, a co worker told her to be quiet which she ignored her and kept insulting the buyer which was me. I did approach her and told her that was not appropriate, did not care. Very rude
Read full review of Sheetzfood
Jan 23, 2022 I stopped at Sheetz to get something to eat. The address on the receipt is 1550 State Road, Duncannon, Pa 17020.
I ordered a Mini Hashbrown, which was 4 for $1.99. Honestly they were the worse things I ever tried to eat. Actually I could not eat them they were so bad.
I also ordered a Breakfast Croissant which Iam sure was days old and just reheated. I could not eat it. I wish I would have taken a picture. This was $2.59.
I was also charged $0.40 for a slice of Provolone which was not on sandwich.
I worked in a kitchen before and Iam sure they are just warming up things that they made days before.
Very sad for Sheetz this is going on.
I think you owe me...
Desired outcome: return of what it cost me.
MTO nachos grande
The order #879 at store #340. I ordered the nachos grande and when I got home there was diced onions on the nachos at the bottom that I didn't order and I have a allergy to onions. The ones fixing the food needs to slow down to make sure they put the right items ordered on the food. I had to throw most of it away and was not able to pick out the onions a...
Read full review of SheetzFood - mac bites
I ordered Mac bites on app then waited outside 15 minutes like it said then went to grab them. I came out and my Mac bites were literally cold and soggy. Not crispy and were literally cold like they came out of a fridge on the inside. The Mac bites couldn't even be eaten as they weren't even cooked for some reason! This is very upsetting. It happens anytime...
Read full review of SheetzRewards program
Tried to place an order on the sheets app. Went thru the order process but not presented the opportunity to apply my rewards credits. The site doesn't show how to redeem rewards. I should be able to go into store and use my rewards with my card without using a confusing app or jumping thru hoops. Frankly you are driving me away. Your surveys need to give an opportunity to add comments instead of just collecting personal info.
Customer service from Victoria
I am a repeat Sheetz customer who literally go everyday. I usually get cigarettes, gas or snacks and my children order food and milkshakes approximately 3 times a week from the Nashville NC location to Sheetz. On 1/17/2022 around 9:45pm I was standing in line and no one was at the register. The representative working the window told me someone will be with...
Read full review of SheetzMade to order
(EMPLOYEE: Angel @ made to order) When we arrived and started using self serve kiosk she asked us not to order and we asked if they are closed and she said it was a 20 minute wait. We ignored her because we didn't care about the so-called wait. Within our 20 minute wait we have heard her talking behind the counter and she has said she is still drunk from...
Read full review of SheetzFood order 1/16/2022
I order $20 worth of food today and sadly one of the lids on my conditments was not sealed properly. Chocolate was spilled everywhere in my bag ruining some of my food. The chocolate sauce spilled into my fried food, tater tots, the new hashbrowns, and my burrito. The food was cooked properly, but like I said the chocolate sauce lid was not properly sealed and unfortunately leaked everywhere within my bag.
Read full review of SheetzSpicy chicken sandwich
I always order the spicy chicken with bacon. But this is the second time I've ordered it and gotten pepperoni instead of bacon. And also the 2nd time no one would help me to fix it. Just trade the pepperoni for bacon.
Desired outcome: A spicy chicken sandwich with bacon.
Over charged
Last night in duncannon Pennsylvania on 1/14 I got gas and it is over charging me It says $140.00 on my credit card statement which it was not anywhere close to. Then to top it off this company has no easy contact. There needs to be an easy number to call so I don't have to sit here and type out 350 freaking characters. Please fix this problem asap
Desired outcome: Resolve
Overview of Sheetz complaint handling
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Sheetz contacts
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Sheetz phone numbers+1 (800) 487-5444+1 (800) 487-5444Click up if you have successfully reached Sheetz by calling +1 (800) 487-5444 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 487-5444 phone number Click down if you have UNsuccessfully reached Sheetz by calling +1 (800) 487-5444 phone number 2 2 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 487-5444 phone number
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Sheetz emailsjcampbell@sheetz.com100%Confidence score: 100%Support
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Sheetz address5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
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Sheetz social media
Most discussed complaints
I will never return to that hostile environment again! 14 (opinions to this review) Drinks. Staff and police was called 6 (opinions to this review)Recent comments about Sheetz company
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