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Order # W01005929986764
Ordered 4"cake and 6 strawberries to be delivered to LaPlata, MD to my sister for her 70th birthday
Box was delivered containing only the strawberries. Both of phone numbers for help disconnect as soon as call goes through. AI chat offered $20 credit and redelivery. I won't be ordering from them so I don't need a credit. Transferred to a live agent and told she was reviewing my AI chat. I added that I want a refund and I'm still waiting for a response.
Claimed loss: $65
Desired outcome: I want a refund.
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Thank you. I'm staying on top of them until I get a response. Definitely won't order from there again.
Thanks. Definitely won't order from them again.
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If you don't get any assistance from the customer care support team, send an email requesting a refund. In case it doesn’t work, raise the issue with your payment provider and provide them with all the required information concerning your purchases. From now on, try not to buy anything else from those guys!