Sedgwick Claims Managementchristopher collier claims rep

V
This review was posted by
a verified customer
Verified customer

At Family Dollar on Central Street and Lynn Mass a shelf fell on top of my daughter when we was getting our Christmas tree when it fell we scream for help no employees came to help... I had to lift the shell off my daughter when I already have severe back pain that I am on monthly medicine for with ulcers we made a complaint 2 Family Dollar manager he went to the aisle to move shelf so no one else gets hurt... the employee apologize but my daughter still got hurt... Christopher collier reached out to me a month later, he then told me i never received health forms because they had no address for me, which i believe is not correct, they did have my address or how would he have received my phone number!!! So Christopher then tells me they have the security footage and the shelf indeeds falls on my daughter and if i have health insurance they have to cover my daughter injuries... And that she will receive a 1, 000 check for an award...and i need to have the health forms back to him asap... Then today i call about some questions and he pretends we never had a conversation, i have two witnesses from work when Christopher called me that day about the health forms and the check, because he was on speaker phone because i was at work, today he states he never called two weeks ago and that he didnt offer nothing to my daughter and he was very rude... When he called two weeks ago and was talking about the security footage and explain everything down to detail, now he acting like we never spoke... I want something to be done now about this... Thank you and happy new year!

christopher collier claims rep

Responses

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.