Seatwavepayment for tickets sold


Why is there no way to communicate with seatwave!?!?!?! Simply unforgivable. When I go to ask a question when I log in to my seatwave account there is only room for about 10 words!! Arghhhhhhh!

Dear seatwave - re: order no 1330778 x factor live 22/3/2014
You sold 2 of these tickets for me and recently emailed me indicating that I have a payment of #52.80 to be paid to me. I logged into my account and the payment was made on 28/9/2017 via bacs. However, the only credit card on the account was out of date. I have since updated he card on my account so it is current. No payment has since been made to my account. Can you please make a payment to the card now on my account? See attached screen grab of email from you.
Steve burgin


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