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SeatGeek

SeatGeek review: Refund

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4:24 am EST
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I bought 2 tickets for almost a thousand dollars for the Ed Sheeran concer in Las Vegas for the September show. For whatever reason, they had to postpone the show 15 minutes before show time. They postponed it for October 28. My wife and I could not attend. I attempted multiple times to contact SeatGeek to get a refund or a credit for another show or venue. I was told I had to wait to see if the Es Sheeran venue OKd a refund. I reached out multiple times and was continuously told I had to wait til after the concert. Well the concert passes, and I send an email to customer service because the only number I found for SeatGeek doesn’t even work. I received an email response saying that because I wait til after the concert and it shows my tickets were sent to me so they can’t give me a refund. Great customer service guys. I will never purchase tickets from these people again. They take advantage and they only communicate via email. I prefer to speak to a human on the phone.

I will never do business with this company again.

Claimed loss: $800

Desired outcome: Full refund

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  1. SeatGeek Contacts

  2. SeatGeek phone numbers
    +1 (888) 506-4101
    +1 (888) 506-4101
    Click up if you have successfully reached SeatGeek by calling +1 (888) 506-4101 phone number 0 0 users reported that they have successfully reached SeatGeek by calling +1 (888) 506-4101 phone number Click down if you have unsuccessfully reached SeatGeek by calling +1 (888) 506-4101 phone number 33 33 users reported that they have UNsuccessfully reached SeatGeek by calling +1 (888) 506-4101 phone number
  3. SeatGeek emails
  4. SeatGeek address
    400 Lafayette St, Fl 4, New York, New York, 10003, United States
  5. SeatGeek social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 19, 2024