Scout Answers
Reviews and Complaints

Log in or create an account
Log into your ComplaintsBoard.com account. If you haven’t created one yet, register so you can file a complaint about ScoutAnswers.com and follow any updates or responses.

Navigating to the complaint form
At the top right corner of the ComplaintsBoard.com site, click the 'File a Complaint' button. This opens the form where you can write your complaint against ScoutAnswers.

Writing the title
In the 'Complaint Title' field, summarize your issue clearly and briefly. Examples:

• “ScoutAnswers charged me without delivering any service”

• “Unauthorized subscription by Scout Answers”

• “Misleading advertising and fake promises from ScoutAnswers.com”

Detailing the experience
This section is the core of your complaint. ScoutAnswers.com appears to be in the information, homework help, or subscription-based Q&A niche, so structure your complaint around the following aspects:

• Service you used:
  Did you ask a question, request homework help, download a file, or subscribe to their database?

• What was promised vs. what was delivered:

  • Did they promise detailed answers, tutoring, or expert solutions but gave low-quality content or generic AI responses?

  • Did you pay for one-time access but got tied into a recurring subscription?

• Billing issues:

  • Were you charged after a free trial without warning?

  • Were there hidden fees or duplicate transactions?

  • Did they make canceling difficult or impossible?

• Sign-up and account problems:

  • Did you have issues accessing your account?

  • Was your account locked or deleted without cause?

  • Was your email spammed or shared without consent?

• Customer service experience:

  • Did you reach out to their support?

  • Were your messages ignored or met with robotic replies?

  • Did they refuse refunds or deny wrongdoing?

• Steps you took to fix it:
  List what actions you tried before resorting to ComplaintsBoard:

  • Contacted support?

  • Requested a refund or cancellation?

  • Filed a chargeback?

• Personal impact:
  Include real consequences like:

  • Wasted money

  • Time lost waiting for help

  • Stress or frustration

  • Loss of trust in online educational platforms

• Timeline:
  Give dates when you:

  • Signed up or made payment

  • Used the service

  • Noticed the issue

  • Tried to resolve it

• Evidence of deception:
  If they used fake reviews, copied answers, bait-and-switch tactics, or tried to hide terms in fine print, mention it.

Attaching supporting documents
Include:

• Screenshots of your account dashboard

• Emails or chat logs with support

• Proof of payment

• Screenshots of misleading ads or terms

Do not upload sensitive data such as your full bank details, ID, or full address.

Filing optional fields

• Claimed Loss: Write the exact amount of money lost. For example: “$9.99 unauthorized charge” or “$29.99 monthly fee I never agreed to.”

• Desired Outcome: Clearly say what you want. Common options:

  • “Full refund”

  • “Subscription cancelled immediately”

  • “Public explanation/apology”

Review before submission
Read your complaint carefully before submitting. Check:

• That it’s clear and easy to follow

• There’s no emotional rambling—just facts

• There’s no sensitive info that could be misused

Submission process
When you’re satisfied, click the 'Submit' button. Your complaint will be live on ComplaintsBoard.com.

Post-Submission Actions

• Log into your account regularly to check for responses

• Engage if ScoutAnswers replies—stay factual

• Update the complaint with new developments (e.g., refund issued, further charges, etc.)

An active and detailed complaint not only helps your case but also warns others before they get burned.