BeenVerified

I signed up for a 1 dollar trial for a single phone number but didn't end up receiving any information about it and decided to cancel and get a refund. I have to mention it's 11 PM at night and people Manning these phones are probably tired and their shifts are ending soon. The person who picked up the phone was the sweetest person I'd ever had at the end of a customer service line and was very helpful. Told me all the information about the cancellation and how the refund would work, even gave me the cancellation verification number. When I complimented her service she sounded so happy and told her I made my night and I have to say she made mine too. I know the phone number thing is good since I've had friends of mine compliment it but it's just not my thing, so I'm not going to sign up. But the people they hire for customer service are top notch!

I joined Beenverified.com on a trial basis. I only needed to lookup a couple of names. About a week later I knew I needed to cancel my subscription to keep from being charged the full monthly fee. I called their number to do the auto cancellation. (Very convenient). Unfortunately a few days later, the charge showed up on my card. At first I felt frustrated and started worrying about all the time it would take to "make things right". I was PLEASANTLY surprised that I only had to send one email. Within 30 minutes I not only got an apology response, they credited my card the full amount. No worries. No hassles. I cannot say enough good things about their customer service. I will definitely use their service again in the future.

I signed up to use "Been Verified" on a short-term (trial) basis, as I was seeking a single piece of common information about a "long-ago" friend with whom I'd lost touch. After providing basic information that was required for the search to begin, the results which "Been Verified" found were, I felt, inadequate, considering the fee I'd just paid. I notified the company by e-mail, and on the very same day "Been V Verified" made arrangements to discontinue membership (at my request) and refund the charges. I find that to be extraordinary in this time of widespread deception, both on the web and in countless other ways. I am sincerely and surprisingly pleased with "Been Verified" 's customer service... nothing short of outstanding!

For the last 20 years or so, I have been the "class detective" for my high school class reunions. I have subscribed to a half dozen people search sites over the years. In my opinion, Been Verified is by far the best!

I've just finished updating contact info for our 400 alumni (whew)!. With so many class members, this was no small feat. Thanks to the accurate information at Been Verified, our committee will now be able to let more alumni know about the upcoming reunion we are planning for next year.

I plan to update alumni data on a yearly basis and have no doubt that I will do so next time through the Been Verified site.

Our appreciation goes out to all the hard working people there at Been Verified. Our class offers them a heartfelt thanks!

Johnny B. - Del Mar Class of '71

Although I was not satisfied with some of the false information that appeared in my family's public information, I was treated with upmost respect by this company. It was billing time, and I wrote to request termination of my service. I immediately received a response from their Customer Care representative and a refund for the payment that had been made to renew my service. It was explained to me that their searches could only reveal what was reported to them through public records and Internet searches. I was amazed at the promptness and professionalism with which my account was handled. My only hope is that people realize that public records and information on the internet are not necessarily true, no matter which method is used to gather them. Kudos to this company for employing representatives like Carla, who contacted me on its behalf!

I contacted your customer service this morning to resolve an issue I had with a charge to my account. I had the pleasure of speaking with your representative, Josie Lamothe. When Josie answered the phone I could immediately feel her pleasant energy. Her tone of voice made me feel as though I had her undivided attention and that she was available to assist me in the best way possible. Working in a field where I'm in contact with the public, in person and over the phone, I understand how important customer service is. I was extremely pleased with how she handled my call with grace. I could hear her smile through the phone and if I were to be an irate caller that smile I heard would have made me feel at ease. If I were to rate her level of Customer service from 0-10,10 being the best, Josie would receive a 10++. Please accept and extend my "Job done extremely well" to Josie, to you as a supervisor for guidance and training her, and to Been Verified as a company for choosing her. She is awesome.

If you want exact information on the one you are searching for, use a Skip Tracer / agent.
Their costs to be exact can be $250.00 or more, per person, depending what you are looking for.
BeenVerified (for the cost) is the best bang for the money spent.
I work as a Real Estate Broker for the US Bankruptcy Court and its only one tool of many that I use.
Is it accurate? No... but accurate enough to find / locate / history of someone to go to the next step. Real searches cost allot more money, and it does not make sense to spend that money when we are doing a preliminary. Searches.
From what I read you want the the expensive searches for no money.
Basically your dreaming.
I use BeenVerified, county record searches, MLS Data Bases and a couple of others when I see or think there might be something there.
Is it accurate? Over the past 2 + years I have subscribed I have made more than $100,000.00 because of BeenVerified, actually its allot more than that... One tool of the many I use.
Worth every penny... this company is a worth every penny they charge
Ed

I signed up for the 7 day trial which I paid $1 for back in 8/18/2014 and cancelled the very next morning with a live person. This past week on 10/24/2014 I'm at the gas station and my card gets declined. I check my bank account and find out Been Verified had been charging my account $25.47 every month for the past 3 months. I call Been Verified immediately and tell them that those charges have never been authorized and I cancelled back in August. They apologized for the oversight and issued a refund immediately.

However, the other issue was the insufficient funds fee that my bank charged me for their charge. My bank charged me $34. I call back and let the 2nd rep I speak with know that there is no way I'm paying for their mistake. That whatever they have going on internally is not my fault and I did exactly what was instructed to do to cancel my trial.

The 3rd rep I speak with has the nerve to tell me it's not their fault that I didn't have sufficient funds in my account. ARE YOU KIDDING ME? And it's my fault you guys made a mistake and made a fraudulent charge on my account? I know how much money is in my account and did NOT authorize these charges. I'm sorry I don't have a cushion for delinquent companies making faulty charges on my account.

Now, I'm waiting on an email for their "escalation department" to let me know whether or not they will cover my insufficient funds charge. Which by the way was guaranteed to me by the 2 reps I initially spoke with AND their supervisor. If they do not cover the fee that my bank is charging me I will report them to the Better Business Bureau.

I definitely would not recommend Been Verified to anyone. After doing a little more research I found out that there have been hundreds of people that have had the same experience as I have and they are notorious for sketchy situations like this. Just Google "Been Verified Reviews" and the words, scam and fraud pop up all over the place. I have no idea why this company is still operating. Not only do they seem like they are unable to fix this internal problem with taking people's money but they provide subpar results. Not even worth it.

I am writing this review to warn every body about this company. My experiences have been worst compared to other companies. There is Intelius, which has no frills, trial membership up front, and can be canceled. I was able to cancel it easily. Spokeo, the last time I used it which was not this year, required an email to them but they replied and canceled after my trial. The other three are Been Verified, Instant Checkmate, and Truth Finder. These three are almost identical. The results are identical. The difference is the quality of the web site. After you have to wait for their fake computations, and sit idle for a "Wait! Don't Go! Try Us For $1!", (Been Verified DOES NOT Do This) the website of Instant Checkmate is best. The design of Truth Finder requires you click every little thing to expand it. Most every thing on Instant Checkmate is automatically expanded. BOTH of these (Instant Checkmate and Truth Finder) have an option to cancel the subscription from the Dashboard. Been Verified DOES NOT. They require you call a telephone, or email. The telephone number IS FAKE. They repeat various offers, and at the end of these, they say to call a different number, which is a recording of various offers. The email response is very fast (but perhaps automated) and you can reply directly to the email they send you. Be sure to paste your Member ID (which they provide in the email) and tell them to cancel the subscription, and do not charge any amount, any more. (Instant Checkmate and Truth Finder will continue to offer a "discount" several times before completing the cancellation.) I got two emails from Been Verified confirming that they canceled it, but we will see if they charge my card again. Looking at my Been Verified account it says that my subscription is inactive. But because of the suspicious telephone, I do not recommend Been Verified. The reason why I used Been Verified is because they emailed me with the $1 offer instead of the jquery. Been Verified is too different compared to Instant Checkmate and Truth Finder. While their results are identical, Truth Finder is different with their trial offer, and slightly more difficult to cancel.

I am not complaining about your service for finding the address I asked about. I am complaining about being charged $26,89 on July 24, 2023, after already paying what your company originally asked for, which was $1,00, charged on July 17, 2023. I was not told I would be charged a different amount later. I want my charge removed from my bank account. Thank You.

Colleen Swenson

I recently tried out BeenVerified and I have to say, I was pretty disappointed with the results. Like many others, I was hoping to find some valuable information about people I was considering hiring, but unfortunately, I came up empty-handed. Despite paying $22.86 per month, I found that the service was a waste of both my money and my time.

I was specifically looking for a nanny that I could trust, so I searched for several different candidates on the site. However, I was surprised to find that there was nothing on their background that would indicate whether or not they were trustworthy. This made me wonder if something was wrong with the service, or if it was just not as comprehensive as I had hoped.

To make matters worse, I also tried searching for people who were known criminals, but nothing showed up on their criminal background. This was incredibly disappointing, as I had hoped to use this information to make informed decisions about who to hire.

When I called BeenVerified to express my frustration, I was assisted by someone named "Cody". He informed me that since I had already searched for six people, he couldn't give me a full refund. However, he did offer to change my plan to their lowest option, which costs $8 something per month. I didn't really have a choice but to accept this offer, as I wanted to at least get some of my money back.

Overall, I have to say that BeenVerified really let me down. I wouldn't recommend it to any of my friends or colleagues, and I certainly won't be using it again in the future. It's a shame that we can't always get the satisfaction we need, even when we're paying for a service that promises to deliver.

I gotta say, I'm pretty ticked off right now. My husband and I were feeling pretty good about ourselves last month when we finally paid off one of our bank loan credit cards. So you can imagine my excitement when I received a statement today that said we owed zero dollars. But then I saw a "new" charge for 48 bucks from BeenVerified.com. Apparently, they charged us on May 16th, 2014.

Now, I'm no math whiz, but that was over a year and three months ago! I went back into my email archives and found an email I sent to ***@beenverified.com to cancel a free 7-day trial membership. I only used it for less than an hour because the information they provided was nothing new to me. That email was dated February 9th, 2013!

I mean, come on! How can they charge me for something I canceled over a year ago? I tried calling the number I found, but it said to call back during regular business hours. I'm just glad I never deleted that email I sent to cancel. Something told me to keep it, and now I know why.

Honestly, I'm pretty disappointed in BeenVerified.com. I thought they were a reputable company, but this experience has left a bad taste in my mouth. I hope they can make it right and refund me the money they charged me for something I canceled so long ago.

However, the site can be frustrating to use at times, especially when it's down. It's also important to note that the information provided may not always be up-to-date or accurate, so it's always best to double-check with other sources.

Despite its flaws, BeenVerified can be a useful tool for those who need to find someone's current address or phone number. It's also helpful for reconnecting with old friends or classmates. However, it's important to keep in mind that the site should not be relied upon for more serious matters, such as background checks or legal investigations.

Overall, I would give BeenVerified a mixed review. While it can be helpful in certain situations, it's not without its limitations and frustrations. If you do decide to use the site, be prepared for occasional downtime and the possibility of outdated or inaccurate information.

So, I recently tried out BeenVerified, and I gotta say, I was pretty disappointed. I mean, I did a ton of searches just to make sure that the information was legit, and it turns out that it's not all that great. For instance, I've had the same cell phone number for like 17 years now, and I'm with one of the big carriers like AT&T or Verizon or whatever, but when I looked myself up, it didn't even show my number! And it's not like my friends and family had any better luck - their current phone numbers weren't listed either, even though they've had the same ones for years.

But the real kicker was when I tried to look up this guy I know who did a decade in federal prison for robbing a bank at gunpoint. I mean, he's been out for like five years now, but you'd think that would show up on a background check, right? Nope! According to BeenVerified, he's as clean as a whistle. And that's what really worries me - if people are using this site to do actual background checks on people, they might be getting a false sense of security.

The only thing that BeenVerified was actually good for was property searches, but even then, you can just go to the county assessor's website and get that info for free. So all in all, I wouldn't really recommend this site if you're looking for accurate information.

I recently decided to give BeenVerified a try to see if it could really help me find information on someone. Their website claims to use social media as part of their research, and I have to say that the information they provided was not accurate. I usually keep most of my personal information public, so it only takes a few seconds on Google to learn everything about me in minutes. However, this site reported my current residence at a location that is over 12 years old. I was only able to confirm that it was me based on the known relatives.

In my opinion, for a site that simply runs a search algorithm to process data, anything over $3 a month is a rip-off. I mean, Netflix is only $9 a month, and that's something you constantly use. Netflix has to pay other companies to be able to use those movies, and they have to pay people to add and delete content constantly. On the other hand, BeenVerified only has to pay for a call center and a development team. Their costs divided among the number of users they have wouldn't be high enough to justify more than $3 a month. If they overgrew, that's poor business planning, and it should not be reflected on the open market.

Overall, I was disappointed with my experience on BeenVerified. The information they provided was not accurate, and their pricing is too high for what they offer. I would not recommend this site to anyone looking for reliable information on someone.

I recently tried out BeenVerified and I have to say, I had mixed feelings about it. The starting price of $22.86 for unlimited searches per month seemed reasonable, but I quickly found out that there were additional costs for certain features. For example, if you wanted a PDF report generated, it would cost an extra $1.99.

After waiting for my first search to complete, I was disappointed to find that the information provided was less than what I could find for free on Google. I was then offered another search for $14.99, but it didn't produce any better results. I noticed there were more green buttons for additional searches, but I didn't want to keep adding money to the service without getting any useful information.

I decided to call BeenVerified's customer service to express my concerns and request a refund. To my surprise, they were very understanding and immediately cancelled and refunded the charges. I have to give them credit for their customer service, which is why I gave them a 3 rating.

However, I don't like the fact that you have to keep adding money to the service to get more information. It's not a sustainable model for me, which is why I didn't give them a higher rating. It's possible that you could get better results with additional searches, but be prepared to pay more than just the initial subscription fee for anything useful.

So, I finally decided to give BeenVerified a try. The sign-up process was quite lengthy, but I was excited to finally get to the "Get Report" button. However, my excitement was short-lived when I encountered an error message that said, "Your zip code is incorrect." I was taken aback because I have been using this card for years to shop, and I have lived in the same place forever. I re-entered the zip code and submitted it again.

To my surprise, I received another error message that said, "Your card is declined for insufficient funds." I was confused because the first time, the system had already taken the funds off my card, even though it claimed that my zip code was incorrect. I thought that the whole point of matching zips was to prevent such errors from happening. Luckily, I had only loaded enough funds for one month, or else they would have taken two months' worth of funds.

To make matters worse, even though they had taken my money, they were not giving me access to the report that I had been eagerly waiting for. I was so disappointed and frustrated. I should have read the reviews before signing up.

I immediately called customer service, but the response I got was lackluster. They told me to check with my bank and that their credit card processing was done by a third party. They also said that there was nothing they could do and that I would get my money back within seven days. They suggested that I try another card if I wanted to access the report.

I told them that I wanted the glitch in the system reported so that other people would not have to go through the same inconvenience that I did. It was not fair to take my money and not provide the service I had paid for. There's a word for that, and it's not a pleasant one.

Overall, my experience with BeenVerified was disappointing. The sign-up process was lengthy, and the error messages were confusing. The customer service was not helpful, and I had to wait for seven days to get my money back. I would not recommend this service to anyone.

So, I decided to give BeenVerified a try yesterday to check out some information about myself and my husband. But let me tell you, I was not impressed at all. As I was reading through the report, I couldn't help but feel angry and frustrated. The information was just plain wrong!

For starters, it listed my mother as a close relative, but it had her age wrong by 5 years! And my father, who is actually 7 years older than my mother, was listed as a mere acquaintance. It also had a close relative listed for me that I have never even heard of before. And to top it off, it listed my son as a relative, but his twin sister as an acquaintance. How does that even make sense?

But it didn't stop there. The report said there was an alert for a bankruptcy, but then it said there was none. And my divorce was listed as a crime! I mean, come on, how could so many things be wrong? The only things it got right were my residence and my neighbors.

And let's talk about the price. At $22.95, it's definitely not worth it. There are much cheaper sites out there that provide more accurate information. I was so disappointed that I cancelled my subscription today.

Overall, I would not recommend BeenVerified to anyone. The information is just too unreliable and the price is too high. Save your money and look elsewhere for a better service.

I gotta tell ya, I had a real bad experience with this website called BeenVerified. I was tryna find an old friend of mine that I lost touch with a while back, and this site just kept poppin' up, like it wouldn't let me leave. It took forever to even find what I thought was their address, and when I tried to use that to get their phone number, it just kept takin' me back to the site. I was gettin' real frustrated, let me tell ya.

So then I saw they had a trial period for just a buck, and I figured, what the heck, might as well give it a shot. But even after I signed up, all the phone numbers they gave me were either old or just plain wrong. I couldn't believe it. And then, get this, they charged me for a whole month even though I called 'em up right away to cancel. They wouldn't even give me my money back! What a ripoff.

I'm tellin' ya, don't trust these guys. They make it seem like they can help you out for cheap, but then they hit you with the full price and don't even give you the right info. It's a total scam. Stay away from BeenVerified, folks. I can verify that!

So, I decided to give BeenVerified a try for the $1 trial period to see if I could find any records on a person to keep my family safe. However, I encountered a couple of issues that left me feeling disappointed.

Firstly, when I clicked on the criminal records section, I was surprised to find that none were found. However, when I went to my county's website and searched public records, I did find a criminal record. This left me wondering why BeenVerified did not have this information.

Secondly, my 5-day trial period ended without any notification that I should end the account to make sure I was not charged $25.47. As of today, I checked my bank statement and noticed that they charged me the amount for not terminating my account. This was quite frustrating as I was not given any warning that my trial period was ending.

So, I decided to call Customer Service to talk to them about why they charged me. However, the customer service representative I spoke to was very rude and unhelpful. He told me that I did not opt-out of the trial period, which was true, but I never received any notification that it was ending. He talked over me and did not listen to a word I had to say, which was very frustrating. I did not expect this kind of behavior from customer service.

The only option he gave me was to terminate my account, and I was not refunded the $25.47. I was not even offered to speak to a manager, which left me feeling even more frustrated. Overall, I would not recommend using this site as I had a very negative experience with their customer service and the accuracy of their criminal records.

I had my computer repair man in to work on my computer because I can't send any emails. and that was on May 16, 2023 I use it on May 18, 2023. but when I went to use it om May 19, 2023 I was lock out of my account. what I don't understand is why you locked me out and why you take my money. don't you want my business. I restored this account once before and then I had to have my computer fixed. but, as always every time I have the computer fixed you guys lock me out of my account. why I do not know this account is not a business account it is a personal account. I do not have an order/ticket number for this complain yet and I don't know what contracts, invoices, bills, receipts, warranties, work orders, etc. that you want so can't give that to you. But I really would like to have my account back so that I could use it again.

It said $1.00 for 7 day trial. I did 3 searches and was charged $26.89. No information was found on any of the searches. It searched my email and i didn't ask it to and i'm being charged for 4 searches.

Member ID:

[protected]

Ii canceled this back in April and the agent even told me thid, but yet October 22,2022 I receive a charge for 32.99 on my banking statement which made my account go into the negative and overdraft my account so its costing me 32 dollars every time they try to charge me fir something that was canceled in April. I have bern charged 1.00 here n there niw that i have pulled all my statements up an im NOT tbe one who made a account with them to begin with. It was fraudulent charges from the start

Purchased (3) months of service from BeenVerified.com on Jan 31, 2019. Less than 30 days later, I cancelled/closed the account via a phone call to 1-888-579-5910. However, my credit card continued to be billed (2) additional times (a credit card number is required to open an acct with Been Verified.com.

When I called to explain the situation, they immediately said:
"All phone calls are recorded and there is no record of your phone call. However, as a courtesy to you, we will refund one of the two additional charges".

How quickly they attempted to put me 'on the defensive' with the "record all calls" statement and then just as quickly offered to refund one of the two charges. How many people agree to this 'plea-bargain' just to put the issue to rest? An unethical but lucrative business practice, indeed.

It's a complete waste of time and money.
All the information they have there is old.
I know it because just like many others I tried to find myself. The website showed our old address. We left it 8 years ago. On the one hand, it's good that no one will find out where I live, on the other hand, if you really need someone else's address it won't be possible to find it.
So my question is reasonable: what exactly do people pay for?

Do not use this miss leading service. They will hit your account and the service does not give accurate information. They will ask for more money for any court information. You do not get what you are looking for with the fee charged. It is "bait and switch"