CB Airlines and Air Travel SAS Group Complaints #2-21

SAS Group review: SAS airline abuses customers and frequent flyers, such as me and my wife!

Dr. E. of SE

Aug 15, 2026 5:05 pm UTC

Verified customer

Featured review

Rated 1 out of 5 stars
SAS Airline Initials should stand for SIMPLY AWFUL SERVICE!...SAS indeed made itself party to fraud against us frequent flyers, abusing our trust by demanding fake extra payments for our caregiver and our luggage, then losing both cases of customer abuse in their awful system, causingus to have to refile them!

This horrid airline, which hides its executive emails to insure that customers cannot reach them, first lost two cases which we had filed in their system: one over-charging us extra for four bags included with our two tickets, then second joining a fake ticket service to get us to pay twice for the same ticket for our caregiver (we are both in our 80s with health issues.) BEWARE SAS AIR -- THEY ARE UNTRUSTWORTHY AND JOIN IN FRAUDS, NOR WILL THEY PROVIDE INFORMATION ON YOUR RIGHTS OR WHAT AGENCIES YOU CAN CONTACT TO FILE COMPLAINTS VS. SAS -- SHAME ON SAS!

Recommendation: CHOOSE A DIFFERENT AIRLINE SERVICE RATHER THAN SAS!

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SAS Group Contacts

SAS Group phone numbers

+46 8 797 0000

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Stockholm

+47 6481 6050

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Norway

+45 3232 0000

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Denmark

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Aug 17, 2026