Santander Consumer USA

Santander usa has ripped my wife to be off. From over charging on a loan of 7, 000 and her already paying over 20, 000 dollars and still owe they say 3, 500. They have been paid twice on the principal alone one time 2, 000 and another time 1, 900. I was suppose to be a co signer and they ended putting the loan in my name. I need to know who is in charge and don't say call Santander why would you believe a word they say when they made the mess. I want my money back

I bought this car in 2-1-16. I was making $12.50 an hour, with over $600 in bills at the time. Santander allowed me to buy a $19, 000 car, with an over 16% interest rate & never checked my finances. They then lied multiple times stating "partial payments will not effect your loan or interest rate". They hid the fact that you pay interest on everything. They hid the fact that partial payments are indeed, not ok. I paid hundreds of dollars in third party fees, because I had no other choice when I would make payments; there was an automatic $10.00 fee.

I defaulted and the car was repossessed in Dec 2019; they illegally towed it over 40 miles away, and then charged me double $2400 just to reclaim it.

I have had so much trouble with these people and their lies. Now that the AG Settlement has been decided and they were found to be criminally liable for sub prime auto loans, they are flat out refusing to answer any of my requests for status on my account, and are again lying.

They have ignored emails, phone calls, letters in the mail, and chat support questions. They have continually and blatantly lied to me, stating the Attorney General can answer all of my questions, and meanwhile the Attorney General continually states that Santander is responsible for giving us accurate status updates.

I am over them. I want to know when I will receive my loan forgiveness in the mail, and the true status of my account.

My car was a total lost, my insurance company got a pay off quote and paid the loan, well now Santander Consumer is saying I owe them hundreds more because the time it took the insurance to mail check was three weeks so in three weeks the loan went up over $600, this should be criminal or consider fraud. I can't even understand how this can be legal, I will be contacting a lawyer, This company needs to be investigated.

I was approved for a loan. I called on 9/25/2020 and asked what is my loan payoff amount. I was given a pay mount. I paid off the loan that day. I viewed my account on 10/10/2020 and noticed I had a balance. When I called I was told its the principal amount. I was told by the representative he was going to put in a ticket to have the amount removed. After 5 days the amount was not removed. I called on 10/15/2020, because amount was not removed it was rejected. I asked to speak with a supervisor because I feel the bank is discriminating because I am black or a women because this is the 3rd time I was told one thing and customer service say well that was the wrong information. Then he said he can help me he was going to refund some of my charges and and transfer the loan amount from my checking. I checked my account he did not transfer so I transferred. Money was taken from my check immediately but not applied to the loan immediately. This bank is a scam to have you to keep paying them.

I received a loan through Santander Consumer USA on December 26, 2019. They are charging me a 22.18% interest rate. They did not tell me the interest rate would go up each day. Only $.02 cents is going towards payment. On top of that, I have a mandatory service contract. This place is a total ripoff, STAY AWAY FROM THEM. If I had known about this company myself, I would say NO WAY.

I had an auto loan with santander. My interest was 27%. After three years of making payments on a 5 year loan my son was in an no fault accident. The insurance company declared it a total loss. Even though the vehicle could have been fixed or even parted out. We still owed santander. After contacting them about the possibility of keeping the vehicle they told us no. They had somebody come tow the vehicle without leaving any paperwork. Then they tried to tell us our payoff was more than we bought the vehicle for. I also believe that they sold the vehicle at auction but never credited any money to our balance for the sell. They are a rip off charging ridiculous fees and interest. You will never get your vehicle paid off with them.

After CT superior court ruling, (5/19/2020) Santander reached out to me to settle my debt with them.(5/28/2020) Unbeknownst to me was this class action lawsuit.
They gave me a deal of 4 payments or $1373.00 a month for 4 months. I am on unemployment ( due to Covid) and was never asked any questions of my income.
They just repossessed my car now and said I must pay 16, 100$ plus fees to get it back.
Original loan was for $12, 000. This was in 8/2013.
I have until 10/16 to figure this out or the car will get sold at auction. Who is responsible for holding them accountable to these court stipulations ? It states clearly that they cannot repossess.They had no right to repo my car ... the courts deemed this, or am I mistaken? It also states they must follow a model to decide if they can agree to payments with you. They didn't do this. The court put these stipulations in play and they still are continuing to scam ppl. The repo guy actually told me "funny, now I know why I am picking up so many cars for them lately!" Something must be done to stop these ppl, ASAP! Please let me know what to do from here.

My ex-husband and I purchased a vehicle through Santander Consumer USA in 2010. He wanted his vehicle so bad that I gave in to the 24% interest rate. We separated in 2016, and unbeknownst to me he stop paying on the vehicle once I file for divorced. Fast forward, I decided to purchase a home using my VA Loan privileges. Can't move forward because Santander has his vehicle in charge-off status. I tried getting them to go and repossess the vehicle. They told me the loan had aged out. But they are willing to negotiate with me for $3500, but the charge off is showing $7, 246. There's not a snoball chance in hell that I will pay them a dime. I paid my vehicle off, I will not pay off a vehicle that my ex-husband in driving. I also indicated to them that my state was part of the 34 States that Santander settled with in May of 2020. However, they will give you the run around and say to contact your State AG Office. My State AG office States per the settlement agreement, Santander is legally responsible for contacting the three credit bureaus. I've sent the entire legal 25 page documents to all three credit bureaus. Transunion and Experian have closed them out, however, I'm catching the blues with Equifax. I just want Santander Consumer USA to live us to their part in the Final Judgement and clear up my credit report so I can finally enjoy one of my military entitlements.

my complaint is that i live in NC and Iam apart of the Litigation lawsuit they are being suid for and I have disputed them and with Transunion credit report they have removed them from my credit file but with Equifax and Experian Santander is trying to be difficuilt and not budge I would like for them to removed my account from Equifax and Experian like they have done with transunion

The company is just a complete scam! I canceled my Gap insurance 1 year after I purchased a vehicle, and went with another company who had better rates. Santander received a credit statement and had to write me a check or issue a statement credit, but they just stole $500 from me, making me pay interest on them for another 3 years. When my car was paid off, they sent me a $27 check for unused Gap. All my attempts to prove that it was canceled in 2017 failed, they even ignored a letter from my Gap company confirming the cancelation.

I have requested my online bank account be removed from their site for 2 weeks. I keep getting the runaround and nothing but lies and they REFUSE to remove it. I have talked with several managers, including Tarrick. They keep telling me the account is closed, but it appears. They LIE. They LIE. They LIE.

I have followed every one of their "protocols" to remove the account and it continues to be there.

This is illegal - i am seeking action against them

I bought my car at $12439.65. They doubled the payoff price making it $27909.92. Ive been making payments for almost two years and only $600 has went towards the principle. They agreed to give me an extension during covid since I lost my job, but they called and harrassed me everyday saying I was behind, reported to the credit bureuas that I was 60 days behind. We have called and asked about the payment plan that they keep offering me, but they refuse to work with me.

Every time I talk to a Santander rep he or she agrees to work with me on my car payment I get a letter saying they are going to repo my car I am behind because of Covid 19 and need help on keeping my car its the only on I have I told them I could start to get it caught up next month OCT 2020 and a Santander rep by the name of Susan said they would work with me I am $300 grand behind and need help my cell munber is [protected] and my email is Starwars. [protected]@yahoo.com
My name is Frank Raistrick
Can you help?

On March 17, 2012 I purchased a vehicle threw Santander Consumer.My interest rate were at 18.00 % charging me to pay $9, 983.50 in finance charges.The cost of the vehicle $15, 253.94 making me pay $25, 237.44 almost double the cost of the vehicle.My vehicle were paid off in 2018;however I feel I should receive a refund.

I made a payment for my car on aug 15th 2020 $2130.79 the majority of the $ went to interest $2094.77 and $1.09 went to principal. Onmay 27th I made a payment of $698.62 it all went to interest nothing to principal, on march 12, 2020 I made a payment of $348.62 it all went to interest nothing to principal, on march 5, 2020 I made my very 1 st payment of $350.00 it all went to interest. Two payments for a car and the balance of $25, 995.92 stayed the same and changed to $25, 994.83 in august 15th 2020, after 3 or 4 payments my balance shows I paid $1.09 toward the balance of my account april 13 2020 my balance $25, 995.92 may 27th my balance $25, 995.92 made payment $698.62 balance still $25, 995.92 july 23, 2020 they charged me a late fee $34.93 when they said I didnt have to make a payment til june because of the pandemic covid 19. Aug 15th 2020 I make a payment of $2130.79 balance $shows $25, 994.83 after I make a payment $1400 aug 16th 2020 and $1400 aug 17th 2020 balance shows $23, 228.66. Now they are saying sept 1st 2020that there are no payments in the selected date range of sept 2019 to sept 1st 2020 so after $6328.03 of payments my balance is $23, 228.66 I wanted to get ahead of my payments before I run out of money but this seems very disrespectful of santander consumer usa and I dont know what to do by the time I pay for this car I could of bought a house the car will cost me $50, 000 or more the way the math is going here. I really dont feel I should pay them any more money when it took 6 payments equaling $6328.03 to make a balance of $25, 995 to be $23, 228.66 this really feels like a no win situation I paid a lot of $ into santander consumer usa and they make it look as if I only made 4 car payments of $698.62 when really I would be paid til february 2021 with the $ I paid.

I would like to be considered in the Sandtander Subprime class action lending practice law suite.

Margie Baynard
6912 Brompton Road
Gwynn OAK, Md 21207
[protected]
[protected]@gmail.com

My son Joseph Roberts at the same address is also a victim of this subprime practice. [protected], email.com: [protected]@
mail.com

THANK YOU

I purchase my Toyota Tacoma new in 2014 it was 2015 Toyota Tacoma did not know where they were finance it till I pick it up. Had to be out work after 2 months found out no insurance to help with payment I sign paper to have it. Somehow Santander didn't have them. They repo my truck when I was 2 payment behind would not work with me. After they repo it I called them I had to pay over 5000 dollars to get it back. So I did because of my credit. After paying them I was told to go pick it up in Kingsport Tn got there Santander had send a man to drive my truck to Nashville at the Auction. When there it was to be auction off that day. After about 3 hrs waiting to Santander got it straight out got my truck back. After a while decide to trade my truck, and found out they did a charge-off on it could not get a hold of them by phone. or mail or certified no reply. In June 2, 2020 they repo my truck again I told the guy when he came to pick it up it was in accident and not fix yet. They send me a letter in 10 days, in the mean time they had already send my truck to Nashville to auction it off in 3 days. It sold the day they told it down there. Now they want me to pay them 15000 more dollars. Please help me get something back for the headaches, heartache, and most of all finance. need help ASAP. If you need any information please contact me At - [protected]@gmail.com I will supply you what you need if you can help me I have never deal with noone like Santander before. I used to trade vechicle every year never had to deal with anyone like this I would really appreciate if you could get me on there lawsuit or let me know who can. Thanks!

On 11/21/2015, Santander approved me for a car loan with 25% interest. The dealership never verified my income before allowing me to leave with the car.
I have paid 81 payments of $831.00 and I still owe $27, 000 on a car that is now only worth $2500.

I have repeatedly asked Santander to work with me in lowering this interest and re modifying the loan. I was close to repossession this month but recently set up a payment to keep it out of foreclosure.

I can provide copies of my credit reports with all sufficient dates and payment history for past 5 years.

I am requesting:
1. The remaining balance of my loan be forgiven.
2. All negative credit reporting be removed from my payment history.

I would like to resolve this issue as soon as possible.

Please advise
Ruth Demshick

Santander, through its use of sophisticated credit scoring models to forecast default risk, knew that certain segments of its population were predicted to have a high likelihood of default. Santander exposed me to unnecessarily high levels of risk through high loan-to-value ratios, significant backend fees, and high payment-to-income ratios. They are telling me I still owe over $20,850, and my loan rate is 23.67%