Sanford Health

1st I was in for a CT scan of sinus and ears then call once read was told to pick up antibiotics and return in 2 weeks. When i returned for the follow up appt. to dr Charron 1st questioned ask was what can i help you with? i was just at ah land said your office scheduled the appt. for me with you so then i was pissed i never did get any answer for or why i was told to take the antibiotics or what was going on from the CT scan and to this day nothing that was March of 2026. So i continue to have issues and i also have a hole in my septum so i ask for a different dr. to maybe fix the septum and see if this dr can help with my ear pain. i don't mean mild pain my ear hurts and it also hurts in my jaw, side of my neck it gives me a sore throat on that side it feels like i have a cold and it gives me a headache and dizziness. So they schedule me with dr. J Nelson ENT still with sanford now this guy i don't know what or where he came from, he is very rude don't let you get a word in edge wise as the appt. went on i was realizing he had went over previous note and comments I'm sure cause with prior dr i was not nice and said my peace. So yes, my mistake for not possible thinking of that but he is very rude and insulting. Said that men can't get Sjogren's yes, it is more common in women than men, but men can have it too. After his insulting appt i had a follow up with an eye Dr. for the Sjogren's and she is pretty sure that i do have it i have another follow-up with eye dr. in 2 weeks and another with Internal med in 3 for all the test results. I highly do not recommend Dr. Charron because she doesn't know what she is seeing for and Dr. J Nelson i would not go to him unless you like to be humiliated and make you feel worse than when you came in and by the way they say he fixed a hole in your septum NOPE he will charge you 500. or your insurance to tell you to go to Fargo

After making payments of 500 plus a month and nearly having my 5,000 bill payed off within 6 months they sent it to collections. If you don’t set up a payment plan with these crooks and make payments to them they still send you to collections. Then they informed me anytime something is not paid in full in four months without making a payment plan it is sent to collections even if you have been regularly paying on it. Pretty amazing you get sent to collections even if you are paying on your bill. Then they informed me each time i have a new office visit and bill i have to contact them to set up a payment plan for my same account, how crazy is that? Every visit you have to call them so they don’t turn you in to collections while your paying your bills?!? After spending thousands of dollars with them and getting told the medicine was approved and going to be sent to our home it never happened. So we spent thousands of dollars getting a diagnosis for my son with no medicine and terrible service. We are left holding the bag for thousands of dollars and no help for my son. Avoid this place like the plague and find a hospital/clinic that actually works with you and cares about a good outcome and actually communicate within there facilities with other departments as well as with you. This is a money grubbing terrible non caring facility that has become to large and fragmented to be effective. You will be left with no treatment and the same illness after you spend thousands. Run fast from here.

I had two office visits at Sanford Health on Plum Street in Vermilion, SD, in January 2022. I was never told about the bill. I had two office visits as a first time patient, and blood work once. I called after several months because my credit score was low and here I had a $400 bill outstanding that I hadn't been told about. I was never informed about a schedule fee for any services. Also, it was extremely hard to contact the right person; often I was transferred to up to three different nurses. I'm switching to a private health care provider.