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Froedtert & the Medical College of Wisconsin
reviews & complaints
Froedtert & the Medical College of Wisconsin
reviews & complaints

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21 complaints
3 resolved 18 unresolved

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Froedtert & the Medical College of Wisconsin reviews & complaints

Froedtert & the Medical College of Wisconsin complaints 21

Froedtert & the Medical College of Wisconsin - Filing a complaint against the pulmonary Dr

My name is Amanda Davis.

I am here by sad to file a complaint against my pulmonary doctor due to disrespecting mine and my fiance's decisions and I found out before I left she decided to put yes I gave permission on my paper work for nurse and contacting my family. that is fraudulent I gave no such ok and a nurse showed up at my in-laws house without us being notified when we said no Doctors name is Dr Biller

Desired outcome: I decided after this to find help else where

M
May 11, 2021

Froedtert & the Medical College of Wisconsin - Promptness and follow through of care

Chronology of my wife's care. My wife was seeking a new primary care physician for ongoing issues that were not getting better. Thinking that a "academic setting" would bring her better care she...

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D
Apr 26, 2020

Froedtert & the Medical College of Wisconsin - Facebook posts by a employee degrading a minority race

I have been made aware of a RN Sandy Tarkowski posting negative degrading remarks about minorities on Facebook, she openly has Froedert listed as her employer and her opinion is her opinion but I have had family members in that hospital, I am a retired nurse and I did not make negative statements that certain people bring certain diseases, plus I know a lot of staff who also after reading this are to unsettled by her remarks

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H

Froedtert & the Medical College of Wisconsin - William "Bill" Coleman and Karen S.Parker are racist against black co-workers at Froedtert Hospital

William "Bill" Coleman and Karen S. Parker are racist against black co-workers at Froedtert Hospital. They fire and terminate black co-workers who work in food service!!! They lie and false accuse...

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A
Oct 09, 2019

Froedtert & the Medical College of Wisconsin - follow-up care; billing issues; healthcare cost abuse

The care I received was fine. The follow-up was not. As my out-of-pocket expenses had reached more than $1, 000, I was concerned about paying additional money for a follow-up visit once my treatments were done - knowing that a new year's deductible was about to kick in. However, the doctor volunteered to me that my first follow-up visit would be free of charge, due to the fact that "by law, (he) would not be allowed to charge me." His exact words. However, when I scheduled that follow-up appointment, I asked the scheduler if she could send me something in writing affirming that there would be no charge for the visit. She said she could not do that. As such, I had to reschedule the appointment while she researched what the doctor had promised. Prior to my rescheduled visit, I asked again for the written confirmation. The scheduler said she was unable to provide this and suggested I call the doctor. I asked her if SHE could speak to the doctor about the situation and then call me back. She said she would do that, but never called me back. I again had to cancel the appointment, but still expected to hear from them eventually. This was more than six months ago. Have I heard anything more from the doctor or the department? No. Great to know that they are concerned about my follow-up.

Billing is another area where Froedtert is sorely lacking. I paid nearly all of my bills ahead of time, as soon as they hit my insurance. However, there was one large bill that was twice the amount of my pre-treatment estimate, so I disputed that one and it went into review. In the meantime, I paid a portion of the balance. After many, many weeks, I was told that the charge was valid, so no adjustment could be made. I then asked if they would be willing to waive half of the remaining balance (about 1/4 of the actual charge), being that the charge was so vastly different from the estimate. After many, many more weeks, and multiple Froedtert billing employees being involved, I was told that no, they would not be willing to waive half of the remaining balance. In the midst of this multi-month process (3 to 4 months), I continued to get calls from the patient financial services area, but each time I called back they seemed to have no idea why they had left a message with me or why I was calling them back. They would spend large amounts of time reviewing my notes to try to figure out why they had called me in the first place and/or the current status of the billing review -- a total waste of my time. And in many cases, their notes were not updated, causing me to have to repeat my previous conversations with billing representatives. It's a bizarre and completely inefficient calling system that needs to be fixed.

Finally, healthcare waste/rip-off. At my initial visit with the nurse, I was given a 4 oz. tube of "Vanicream" to use on the area of my skin being treated. Low and behold when I examined my detailed invoices, I discovered that Froedtert had billed my insurance $40 for the Vanicream - yet the same sized tube can be purchased at Walmart or Target for less than $7. Absurd

Update by Anne F.
Oct 09, 2019

Oops - in my last sentence I meant to say "Absurd and disgusting."

B
Aug 20, 2019

Froedtert & the Medical College of Wisconsin - Recent bilateral septoplasty

Bradley A Miller
Birth 02-19-1967
[protected]
I recently had septoplasty surgery with Dr. Woodson at which time I developed a sinus infection. We talked pre surgery about my CLL diagnosis and my frequent sinus history. Ive visited him 4 times, post op, explaining my surgical recovery problems and it wasnt until today that he actually listened and prescribed something . I had been seen in urgent care Saturday the 17 th. Id like someone to look into this quality of care and let me know if this is a Freotdert standard?

L
Apr 27, 2019

Froedtert & the Medical College of Wisconsin - urgent care visit

I entered the urgent care in Mequon on a Saturday evening at 5 p.m. with my daughter who injured her foot badly in need of stitches. It was so bad in fact that eventually they turned me away and told...

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S
Jan 26, 2019

Froedtert & the Medical College of Wisconsin - quality of care

I have been dealing with abdominal issues and constant pain for many months and keep getting referred from Dr to Dr and department to department to get NO answers and feel like I just keep getting...

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Froedtert & the Medical College of Wisconsin - doctors and lies and treatment

Quadriplegic patient my son and frodert hospital treatment and false clam of pneumonia and a collapsed lung that the doctors said at the meeting on December 13 2018 at 1pm. And their was one family...

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Froedtert & the Medical College of Wisconsin - horrible patient care

My niece went into the ER terribly sick and painful. We were there 5 1/2 hrs before they got her into the Neuro ICU. She had been released from the same hospital 36 hrs before. She had just had a...

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C
Oct 13, 2018

Froedtert & the Medical College of Wisconsin - billing

I received an eye exam on 2/5/18 in WB. Billing submitted this to my health insurance which of course they denied. I called in May to tell them what they did, they admitted the mistake and said it...

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A
Oct 09, 2018
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Froedtert & the Medical College of Wisconsin - very poor service from aid, almost inhuman

I have always raved about Froedert and care. This came as a surprise. On my second to last night of hospital stay I was treated with such cruelty by an aid that I begged to be go home the next day. I...

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Froedtert & the Medical College of Wisconsin - emergency room

7/27/18 Christopher Mitchell 11703 60th street unit 6 Kenosha Wi. 53144 I re injured my surgically repaired neck and could not stand the pain. I felt weak and was possibly having some kind of...

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S
May 02, 2018

Froedtert & the Medical College of Wisconsin - froedtert billing department

These people are trained thieves. They put the wrong billing codes on my treatment. And consequently my co-pays have quadrupled. Ihave been trying to get my bill corrected for about 2 months. My...

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A
Nov 12, 2017

Froedtert & the Medical College of Wisconsin - food service managers bill coleman and karen parker are getting rid of good kitchen co-workers

I worked at froedtert hospital from the 1990's to 2016, I worked with the good kitchen co-workers, I always minded my own business in food service, I never caused any problems in food service, I...

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R
Jan 05, 2016

Froedtert & the Medical College of Wisconsin - Horror Movie Like Care

STAY FAR FAR AWAY (Only person pretending to care is somebody that tries to polish their reputation by replying back to the countless complaints here on yelp and across the internet about Froedtert...

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R
Dec 16, 2015

Froedtert & the Medical College of Wisconsin - Care of Service

If I could give ZERO STARS I would have. Absolute Nightmare Experienced during procedure you might only see in movies. Anesthesia Failed and Woke up during procedure gasping for air and paralyzed while still able to feel everything. I will update this review with full details of the story later.

Froedtert & the Medical College of Wisconsin - Do not work for Bill Coleman and Karen Parker

Do not work at Froedtert Hospital in the Food Service Department, because Senior Manager Food and Nutrition Services Bill Coleman and Food Service Director Karen Parker are selfish and they don't...

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Froedtert & the Medical College of Wisconsin - Cheryl A.Paradise is a liar,She tells people to lie and do her dirty work

Cheryl Ann Paradise Food Service Supervisor be lying and cheating co-workers out of their hours at Froedtert Hospital, In 1998 she changed the rules on me by making me scrub the food carts that not...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Froedtert & the Medical College of Wisconsin - Do not apply and work in the kitchen at Froedtert Hospital

Do not apply and work at Froedtert Hospital in the kitchen/food service department, I worked in the food service department working in the kitchen, I was doing a good job working in the kitchen, I always came on time, I never missed a day of work, I always come to work when I'm scheduled, I never caused any problems in the kitchen.William(Bill)Coleman senior kitchen manager and Karen Parker food service director fired me from Froedtert Hospital because I did a good job and Because I was a good co-worker!!! They fired other kitchen co-workers because they do a good job in the kitchen at Froedtert Hospital, William Coleman and Karen Parker lie on you, false accuse you of things, make false allegations about you, mess up your life and reputation.They use you like a pawn in a chess game. They mess co workers lives up by firing you because you're a good worker and you do a good job.The second shift food service supervisor Cheryl A.Paradise she lie on you, false accuse you and make allegations about you, She cheat and rip off kitchen co-workers out of their hours, When you get your get your check stub at your hours you worked in the kitchen, She take 4 or 5 hours off your check.Kitchen co-workers quit Froedtert Hospital because of Cheryl A. Paradise, Willam Coleman, and Karen Parker. The President of Froedtert Hospital don't do nothing about William(Bill)Coleman and Karen Parker.If you apply at Froedtert Hospital for the food service department, You're making a big mistake, William and Karen will do you wrong like they did me!!!

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