Bought a fridge had it for six months and then things happened. The frame holding up the bottom crisper shelves shelf cracked. You can only guess what happened after that the shelf that was sitting on cracked along with the crispers. The bottom drawer hinge broke. Called Samsung they told me that this was wear and tear. I have never abused a fridge infact I have a Kenmore that is more than 25 years old and still in great working condition no cracks. I checked with different dealers and suppliers (4 in total and still inquiring) and the replies were that the orders for Samsung parts were 70% daily. I was also told that the plastic were cheap and brittle(which it is) and all the companies said they had many complaints from many customers. Spoke to individuals and they said that the plastics and the fridge brackets were not aligned properly. It would cost $992.25 to replace all the cracked pieces which I am not prepared to do. I have gathered many pictures and complaints from many customers and will forward this to the dealer that I bought the appliance from. I believe that the dealer and Samsung are aware of the problems with the fridge. Samsung does NOT honor their 1 year warranty. If anyone has any information please contact me at [protected]@sasktel.net. Thank you.