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Samsung review: software problem 47

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12:13 pm EST
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Dear Sir,
I brought Samsung Galaxy Young S5360 Mobile fone recently.
It restarts itself as I dial any number or I talk on my phone for a long time.
I informed this problem of mine at Samsung Service Centre. They took my mobile for two days and gave back to me saying that they have solved the problem by changing the software.
But it was not so, Mobile is showing that problem again.
My one of friend also bought this mobile and is having the same problem.

I think there is some software glitch that need to be removed .

I request you to do the needful for the problem as the reputation of such a big company is at stake(as other similar devices might be having the same problem)

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richard abbey
GH
Nov 25, 2011 10:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

please i bought Samsung galaxy young gt s5360 some 2 months ago, the phone has started giving me problems, it is just restarting without coming on... what might the problem be? please help me. i bought whiles in India but I'm now in Ghana west Africa...

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Manpreet S
US
Dec 06, 2011 2:20 pm EST

Hi,

I am Manpreet and recently bought Samsung Galaxy Y. The voice detecting feature is not working. It is showing a Connection error whenever I click the Voice detector button in the QWERTY keyboard. This is the feature which determines the voice and they write the words that we speak. I have restarted my phone as well but still having the same problem. Please assist.

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Reilourd
PH
Dec 07, 2011 1:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

When somebody is calling me, the connection cuts every seven seconds. why is that so?
I purchased that new samsung galxy young for just three days. please help me

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NeerajSahu10
IN
Dec 18, 2011 1:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
I am Neeraj and bought Samsung Galaxy Y in October. Sometimes call gets disconnected itself. I dont know why it is happening often. One more Big Problem is that My phone does not work in WCDMA mode. My Mobile shows no signal when it gets connected to HSDPA. Please Help me.

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divyanshu bansal
IN
Dec 23, 2011 2:05 pm EST

i bought this phone 2month back.. bt dis phone restarts automatically aftr a while.. i dnt knw why is it happening... dis is t biggest problem with this phone. kindly help me, , ... my email id is divyanshubansal4190@yahoo.com

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Sugandhita
IN
Jan 20, 2012 2:03 pm EST

I purchased samsung galaxy y 5 days back in Guwahati and the headphones are bad, the battery back up is extremely poor and the WORST problem is the SD card gets removed automatically...PLEASE HELP!

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sabarinaidu
IN
Jan 21, 2012 2:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I brought Samsung Galaxy Young S5360 Mobile fone recently.
It have the signal problem its shows no signal for long time.restart the phone signal will be connected.please solve my problem.
Sabaripattapu666@gmail.com

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downloadsmile
IN
Jan 23, 2012 11:42 am EST

Hi!
I am Rahul i have purchase the Samsung Galaxy young. In this mobile the signal prblem its shows no signal & after restart the mobile the signal come back & also every 3-4 minutes the call get diconnect. Please help

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sacsharm
IN
Jan 25, 2012 5:49 am EST

I have similar problem - brand new Samsung Galaxy Y phone S5360 but phone restarts after call or locks and then is required to be restarted. I have searched many forums but there is no clear answer to the problem. Is the firmware required to be upgraded as "About" is suggesting upgrade is available? Last time I tried, I was unsuccessful and had to go to Service Center to revert to Factory settings. Any help?

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ihatesamsung
IN
Jan 26, 2012 1:42 pm EST

Same issue. Call disconnects randomly after few seconds or few minutes of the call. HAS ANYONE FOUND A SOLUTION AS YET? PLEASE SHARE ON THE FORUM HERE

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sacsharm
IN
Jan 27, 2012 5:11 am EST

ok, cautious hoorah, I think I have found the solution to Samsung Galaxy Y's frequent restarts or specifically - restart after call disconnect. Solution is to upgrade to Gingerbread 2.3.6. I followed the steps referred at:
http://androidadvices.com/samsung-galaxy-s5360-steps-install-official-global-gingerbread-ddla1-236-firmware/2/
and the phone does not restart after call disconnect, etc. - seems to be more stable.

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cdgal
MY
Feb 17, 2012 6:44 am EST

i would like to know which fault is it - the samsung galaxy young itself or my mobile communication company - that i keep having no signal almost everyday and have to constantly shut off and restart so that i could be reached

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hayris
IN
Mar 14, 2012 1:52 am EDT

I recently upgraded my galaxy Y software from 2.3.5 to 2.3.6 using the settings -> About phone -> Software update option in the phone. But still I am facing the problem of no signal or low signal strength.

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kishore Reddy
IN
Mar 14, 2012 2:41 am EDT

I brought samsung galaxy y phone 2 weeks before when i was called at the time the phone was hanged and calling details displayed late, when i trying to end call its not allowed it will take a time to disconnect the call... i requested guys don't buy the samsung galaxy y phone and samsung service also not good they provided worst service to customers.

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natasya
MY
Mar 14, 2012 5:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought Samsung Galaxy Young 2 months ago, I was a great phone for a past 2 months. I went abroad and left my phone for about 2 weeks. When I come back, I charge the battery and try to turn the wifi on, but its restart itself. It was a beginning, now whenever i turn the wifi on its turn off itself and keeps vibrating NON-STOP i have to open the battery to stop it. Someone please, i love this phone, I just bought it. Please, what is the problem?

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problem solving.
PH
Mar 20, 2012 5:53 am EDT

I already solved automatic restart on my galaxy y. And now it is running fast and smooth.

P
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problem solving.
PH
Mar 20, 2012 5:55 am EDT

sorry but i can't teach you.

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duare
PH
Mar 21, 2012 11:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a problem of Samsung Galaxy Young it has no signal and I don't know why, it will automatically signed no signal. I already restore the factory settings and after a day my phone get started to no signal again. I bought this phone 3 months ago. Please advice me. Thank you. eD

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MishaMarielle
PH
Mar 24, 2012 4:12 am EDT

My samsung galaxy y keeps on rebooting and it's REALLY ANNOYING! It's useless completely, i cant read messages, browse websites, listen to my music, etc. Please help us! I've already set it to factory defaults but still, it keeps on restarting. May be an App is causing the problem..or something in settings.. SAMSUNG COMPANY, please heeelllppp us!

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Mohan_Srinivasamurthy
IN
Mar 24, 2012 11:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Its 100% true. I have been using Nokia for 9 years and had 4 models so far. Nokia never had any issues with any of my previous phones. I just bought this samsung galaxy y and as many of you mentioned, the call gets disconnected with in 5-10 seconds. This is the worst phone i have seen and i am highly disapponied buyiing this. I regret my decision

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nairjula
IN
Apr 01, 2012 9:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I bought a samsung gallaxy Y GT S5360 4 days back. I am only a beginner. But there are two serious problems. The first time it took 14 hours for the halft charged battery to charge fully. The next occasion, it could could not charge fully even after 15 hours. Whats the problem. The other porblem is poor voice clarity. The people who receive my call say that the voice is very low and not clear at all. How can I overcome these promlems? nairjula@yahoo.com

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Mohan_Srinivasamurthy
IN
Apr 06, 2012 3:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Guys, An update. As i said before, my mobile disconnects every 5-10 seconds. Finally, i came to know through one of the website that if with in 4 days from the date of purchase if we take it to the service center, they will exchange for a new one if there is a defect in our model. But, strange Samsung have not mentioned this anywhere...I have written to their customer services team (not support team) and a form which says it goes to CEO (? Ii dont know if it is real) but i did it through their website. I took it to the service center and they denied exchaneg saying it was 6th day and they can only update software. What a great policy? Knowing that there s a defect, they refused it. They have notcommunicated about their exchange policy in warranty card or in their website as well. Somehow, it is working now after software upgrade. But still i am disappointed that i have bought a defective piece. Please pass this message to all. Atleast we can help our friends.

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jaspy
PH
Apr 15, 2012 11:50 pm EDT

my galaxy y automatically connects to the internet and eats up all my load.pls help me to solve it.tnx

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Jewel hoque
BD
Apr 20, 2012 9:36 am EDT

My samsung GALAXY YOUNG S5360 not starting.
After lnstalling an application, my phone being hang. no key / touch working. therefore i have remove my battery and switch power on but it's not opening. just displaying the opening slide show "samsung". OK. phone is charging when connect to the charger.
Please anyone tell me what i do ?
is my O/S crashed ? how can i load a new O/S ?
Help me please please

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tonichristov
BG
Apr 26, 2012 1:34 am EDT

Hello! Please, help me!Young Galaxy S5360 bought from my mobile operator in Bulgaria. In standby, the phone restarts itself, but it happens to be ruled by refusing to turn on the start button. This is my problem! I have to remove the back cover and battery of a second. Close and press the start button and everything is fine. Please, help me!

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lok maski
SA
Jun 03, 2012 6:23 pm EDT

before 4 month i buty samaung galaxy y younggt 5360. It is also working properly.but when i use next sim it is restart automatically after every call.

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santosh.
IN
Sep 05, 2012 8:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

8 months old Samsung Young, battery charging itself from past 2 hour, even though its not plugged in

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fennysih
MY
Sep 06, 2012 7:43 pm EDT

why my samsung galaxy y always restarting?

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om yousif
Fresno, US
Sep 12, 2012 10:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear sirs
i am dalia hussein
my problem is

Samsung galaxy y's internal memory is very poor. As we add on the Apps it becomes very slow and the phone memory fills up very quickly. We cannot change these apps from phone memory to SD memory. Can you suggest any ways of changing these apps from phone to SD card.

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archi111
IN
Oct 25, 2012 5:54 am EDT

my samsung galaxy y s5360 fell from my hands a few days back.. from then it turns off automatically time to time. what shall I do.. ? pls help. !

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kranthimal
IN
Nov 04, 2012 7:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,
I brought Samsung Galaxy Young S5360 Mobile phone recently. Initially it was working fine and all of a sudden it shuts down itself also unable to find the network signals.

I informed this problem at Samsung Service Center. They took my mobile for two days and gave back to me saying that they have solved the problem by changing the software.(I guess they only does software change; assumes one solution for all kinds of problems but its not in practical )
In spite of being serviced at authorized service center the problem still persists.
Initially I suggested this phone to many of my friends and they are also facing same kinds of problems.
I think there is some software glitch that need to be removed .

I request you to kindly do the needful as Samsung is such a big company and should overcome such type of small problems and one of the user in this thread said that "the reputation of such a big company is at stake:("

Regards,
Kranthi
please reach me @ kranthi.malkajgiri@gmail.com

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musoke habert
UG
Nov 12, 2012 1:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Iam MUSOKE, HABERT from, kampala UGANDA i have just bought this samsung galaxy young and it has started showing charging while its not charging i have swiched off but it keeps on charging even if its off the power .so what can i do it costed me alot of money here in uganda, e.africa.africe
my e-mail ;musokehabert@gmail.com
MY;address, MUSOKE, HABERT
WORLD, VISION INTERNATIONAL. UGANDA.
p.o.box 5319, .kampala, uganda.
mobile; 256-[protected]

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ysashish
IN
Jan 07, 2013 12:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello,
I im using samsung galaxy y from a year, nowadays from last 2 months im facing a problem of internal memory full problem. I had uninstalled all apps from my phone that i downloaded from play store, after uninstalling apps it ws showing 40Mb space n now aftr so many days im having no apps its showing just 20 Mb, it means if i download now any new app it will show memory full error message. Pls help me out what can i do now.

Regards,
Ashish
ysashish@gmail.com

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fhussaini
IN
Jan 08, 2013 3:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

In my samsung galaxy y s5360 im facing the problem of automatic call disconnected and during the call sensor is also not woking as the lights go off automatically is not working can some one please help me solving the problem.

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Mark Joseph
PH
Jan 14, 2013 10:49 pm EST

i both Samsung galaxy y young a month ago, i install games and other program like 2x battery. now it keeps on restarting i cannot use it now, i just textted my girlfriend and then open the game i frequently playing and suddenly it restart and never open again it always restarting continuously whenever i try to open it. please help.

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rajkaushik70
IN
Jan 15, 2013 5:26 am EST

i have samsung galaxy y. it got locked due to wrong attampts many times. now its showing too many pattern attampts and wrong username and password. please tell me what to do.

surender kumar [protected]

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naresh kumar gyawali
MY
Feb 15, 2013 2:57 pm EST

dear admin
i have s5360 y i am using from last 6 month
my phone have problem now
its automaticly charging up and sufdenly sutting down. even m using orrignal charger or usb.
how can i fix it

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Samsung Android
IN
Feb 24, 2013 2:57 am EST

Samsung Mobile phones really sucks, esp with andoid and the head phones does not even last more than a month

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keerth
US
Mar 03, 2013 2:17 pm EST

Hi all,
Even Am a Samsung galaxy y user. I bought this phone few months back. I happily bought it but now am totally disappointed since it gives a lot of problems.
The problems are as follows-
1. Often it shows "sd removed unexpectedly"
2. It gets restarted
3. Battery gets drained fast
4. Many chargers are not compatible to charge my phone. Either its not getting charged or touch doesn't work while charging.
These problems are really coming. So please try to fix these. Kindly send me the solution for this problem. Awaiting for your reply.

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Richard Honore
IN
Mar 09, 2013 12:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

sir, my samsung galaxy y gt-s5360 keeps restarting .. what i did was i installed jelly bean 4.1 for my phone, then i again installed android 2.3.6 using ODIN.. but i cant even see the home screen, it keeps restarting even when i connect it charger / system via usb, kindly help please.. thanks in advance

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    Confidence score
    Thailand
    +971 800 726 7864
    +971 800 726 7864
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    100%
    Confidence score
    UAE
    +54 800 555 7267
    +54 800 555 7267
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    Argentina
    +55 800 124 421
    +55 800 124 421
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    Brazil
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  3. Samsung emails
  4. Samsung address
    129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea (South)
  5. Samsung social media
  6. Nick
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    Sep 29, 2024
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