Samsung
Reviews and Complaints

I loss my samsung champ deluxe duos gt-c3312 three day ago in mankhurd mumbai
Model name - samsung champ deluxe duos gt_c3312
Imei no-[protected]
- [protected]

Please help to find my mobile
Name:rajnath patel
Address:xic, st. Xaviers college campus 5, mahapalika marg fort mumbai.400001.
Phone model:champ 2 gt-c3330
Make:samsung
Last used no. :[protected]
E-mail for communication:[protected]@rediffmail.com
Missed date:18/01/2013
Imei no. :[protected]

I bought a samsung s3 smartphone for 19, 900 baht from SureLife at airport plaza in Chiang Mai about 1 month ago. The first problem surfaced in the first couple of days: it was not registering on my computer so I couldn't transfer any files. Brought it back to Surelife and they fixed it at the shop. Next problem was a week later – battery stopped charging and the phone wasn't registering on my computer again!. Brought it back and they said they'd have to send it to the Samsung Service Centre and it'd take at least a week. 8 or 9 days later, I get a call to pick my phone up. I went to Surelife again, and this time the home button didn't work! you'd think someone would have picked up on such an obvious issue! I was very angry at having been inconvenienced so many times and felt very cheated. The phone was clearly defective from the start. I asked for a refund and this was outright refused. An exchange for another phone was also refused. Surelife would only send it to the Samsung centre, nothing more. All I want is a phone that works properly and after having paid so much money, that's the least they could provide. Surelife and Samsung need to take some responsibility for this defective product and either refund my money or exchange for a new phone.

I would strongly advise anyone reading this: avoid Surelife telecom in Chiang Mai, and avoid Samsung phones, because of faulty products, really bad repair service, no respect for consumer rights and a disregard for ethical business conduct.

I left my mobile in a hired van and i don't know whose car it was so please help me in finding my cell. And last time the car was standing in front of my own house.

I have a Samsung washing machine which we bought just over 5 years ago. the door broke and so I called Samsung and got one of their service agents (OEG) to replace it. I provided them with the machine number and they brought the wrong part, only after I had paid them in advance. They then refused to refund me the full amount and charged for the call out. I then called Samsung to complain and was pushed from pillar to post and after 6 weeks and many many phone calls from me and promises from Samsung, they are unable to offer any option. THIS IS TERRIBLE SERVICE and I THINK THAT THEY ARE TAKING ADVANTAGE OF THEIR CUSTOMERS.

I place my ordered last January 7, 2013 with the following details.
Samsung Galaxy Note 2 N7100
Order ID: 2152899
Payment Method: Credit Card
Item(s) price: 2, 149.00 SAR

But until now there is no progress. It's almost 1 week now. I already send them complaint but no response from them. Poor customer support. The item already paid. They are not informing the seller what is the status of the item. I want to cancel my order and return back my money but same no response. I can't contact there customer hotline number because it's always busy. Please do your part as a seller. I do my part as a buyer..i already paid the item and according to you within 3 business days the item will be ship but now there is no progress. Please do necessary actions. If you can't give the item then return the money. The money earned from hard work. As a buyer we also need respect and support from you guys. I hope we can resolve this issue.

I had recently purchased samsung?S brand product samsung galaxy note ii phablet model no. Gt-n7100 (Imei no. -[protected]) from one of my nearest dealer sai electronics dilshad garden delhi-110095 vide bill no. -31784 on 5th nov 2012. At the beginning I thought it was my great pleasure to invest my whole savings on samsung phablet as it is one of the greatest phablet available in the market till date with none of its neck competitors (This was my assumption before I started facing problems). But now here comes the hardship; within a week only handset started giving problem and was not functioning properly. Now it's quite difficult to use this handset for business purpose. It's getting heated in while calling or surfing internet in every 20-30 minutes & gets shutdown due to overheating. Sometimes it's getting hanged so now I m much worried about to use this phone. Also the major concern is regarding the battery issue & drainage problem. The battery backup is very less & even the maximum battery mostly gets drained off @ a steady rate which causes the device to heat at above than 55'c as per my experience observation & experience so far. So, initially I contacted the dealer regarding all these type of issues but he was so rude that I couldn't get proper response from his end. So, finally I decided to take help of customer care... But here problems became much more intense. I wasn't able to contact customer care as my call always remained in queue @ ivr for more than 30 mins... But never got connected to inbound executive resulting in abandon. This raised my frustration a lot as there seemed to be no resolution till date as days were going over n over. Finally somehow after a long follow-up, on 8th december somehow my call got connected to c. C & I having my discussion with the executive explained him regarding the issues with my handset starting from wi-fi settings to call quality, signal dropping & others grievances as mentioned above... But it seemed they were reluctant in helping me... As the kept the things like around the bush with their scripted words just repeating & making if & buts'saying that there is no problem with this handset as according to them battery heat up is normal thing in android phones but up to how much temperature?They were not in a state to tell me & simply diverted the topic by saying to visit to service center. Now what I have to say all about this is it a joke for them to simply take the things lightly by repeating the scripts to visit the service center or it has become a tradition for this organization to invite its customers to its service center within such a short span of time of its new brand product. So what it feels to me the reality after being a customer is that the quality & service has really demoted as per my experience till date & has forced me to put an apocrypha on samsung's hyped customer service as I am very much disappointed with the quality and service. Earlier I was using apple and htc and I am very much satisfied with them. Both manufacturing brands are best and providing better service. But it feels that my decision was totally wrong to switch to ur esteemed brand as per my assumption earlier. I heard about samsung a lot but I would say now, one of the worst brand ever I have used. These guys are totally fraudulent and cheater. I would never suggest to anyone to go with samsung. I am very much disappointed with the quality and service. After a long follow up in tense & frustration with no resolution till date what I felt all in vain... So I can't expect much more worse than this I don?T want to follow up these guys in service center as I know I will have to bear a more than this & have to face a more consequences & their stupidity in service center which is a nominal thing as experienced by several customers. So, all I can expect at last from samsung to either get this defective handset replaced with new one or simply redeem back all my money?As I don?T want to deal with such a company anymore.

Thanks n regards,

Varun
[protected]

An unhappy & unsatisfied customer...

my mobile phone was theft.so plz you can trace my mobile.
model: Samsung GT-S6102
color: Strong Black
imei no:
*352272/05/708635/6*
*352273/05/708635/4*
email id: [protected]@gmail.com
contact us: [protected]
address :34/4, Ramanath Bhattacharjee Street, Howrah-711202

You have extremely very poor customer service, samsung customer service sm city cebu northwing. Last week, I handed my samsung smart phone in your center to check why my cellphone when turned on stucked in it's logo thingy. So, you did checked and told me to be back at exactly 2 hours to claim. After 2 hours of waiting excitedly, you then told me that my cellphone needs to stay for a week to change it's motherboard because the system has been crashed and expect it to reboot. All my contacts and files will be deleted. I was very disappointed considering that's the only phone i've got to contact all my project clients at work. You didn't even offer a service phone to use for the meantime. But I don't have a choice but to wait, wait and wait. No cellphone for 1 week. Pending works. No contacts. No communication. Then a week later, I came back to your center to claim my cellphone. What surprised me is when this lady told me that my cellphone has not yet been fixed. You f*ckin' crazy? It's been 1 week and days later, still not yet been fixed? Where's your word? You said i'd be back a week later to claim for it. I have a work too.
This is stupid and inappropriate.
I hope this complaint get noticed and a lesson to learn.
And oh, you better stay focused on your work guys. As I have observed you were always chitchatting with each other not related to your work. Why not follow up or call samsung manila service centers for more assistance. We might be glad at it.

Sincerely concerned citizen of cebu

*name:* k.srinivas

*address*: c/o ramakrishna
dr no:1-12-1/7
5th street
adarsnagar, bhimavaram-2
pin:534202
west godavari (d.t)
andharpradesh

*e-mail*: [protected]@gmail.com

*mobile number*:[protected], [protected] (lost)

*contact number:*[protected]

*phone model*: samsung galaxy y duos lite
gt-s5302
gh90-18538a

*imei numbers:* [protected]
[protected]

If you buy extended warranty on a product @ visions electronics in kamloops, don't. You should completely avoid this store. Once they have your money, the customer service is null and void. Our family will never deal here again. After 6 weeks of waiting for our Samsung sound bar to be repaired and 9 calls to visions, we just received the sound bar back. We would not recommend this product as you are out the sound and your blu ray when it breaks down. In between waiting for our sound bar, yesterday we were told to come to the store and get a new sound bar and separate DVD as they weren't able to fix it (the week before we were told it was fixed and en route to kamloops). When we arrived @ visions, we were told they made a mistake and it was another customer they were giving the new products to. No apology given?

i want two put complaint in about currys electrical store about samsung tablet i purchased seller told me rong details i cant get my money back i was told i could claim £80 cash back but i cant because i never bought case whith it i was not told anything about case
he also told me i coul dclaim the £80 back a month 2 the day ibought it that was also false i am un happy i dont want the tablet now please help
thank you

I lost my Samsung Duo Model No.C-3312 with IMEI No.[protected] on 24-11-2012 was missing while travelling in a city bus in between Kancharapalem to Urvasi Junction. I lodged a complaint in 5 th town police station. They issued a certificate stating that they made necessary enquiries about the above missing cell phone in and around limits of Kancharapalem Police Station by deputing their men on station routine enquiries but in vain. I am sending herewith copy of purchase bill and certificate which was issued by 5th town police station for necessary action.
yours sincerely,
M.Bala Bhanu,
Mobile No.[protected]

i have by mistake purchase a samsung airconditioner, of 2 tonn, s iam really sad, to say, i would never ever buy such companys products again in life time, it splits ice cubes in my bed room, and being a pilot, of an aircraft, i need to on the air con at least to get proper sleep, but iam really upset by this companys attituede in selling their product, i did buy a large led tv of sony bravia, hdx80 i never looked for korean product, i suggest u to buy o genral, or even lg, never samsung, their responsiblity is only until seliing their so called cheap product, s and once done, the costumer like me has to cry for life time.

My 17 BTU Sam-sung air condition unit is now 5 years old and was professionally installed by the agent in Chiangrai. For five years it has a history of spitting ice particles and leaking water into the bedroom despite the best on going efforts oft the suppliers to deal with the problem. Many parts have been replaced but still
the problem goes on. Every few days it empties about a litre of water onto the bedroom floor. The problems started a few weeks after purchase and Sam-sung had the choice of replacing the unit or trying to fix it, they chose the latter.
Needless to say the maintenance crew practically live at our house - to me Sam-sung
Is just a heap of junk and I laugh at the sales guys when I confront them trying to
sell these defective products. We are installing a new A/C downstairs and yes
you guessed it we have chosen a Mitsubishi.

ATTENTION:BABURAJ N.K, INDIA.

Dear Lucky Winner, we are pleased to announced to you that your pending claim processing has been completed thus Diamond Logistics Courier Express United Kingdom has been assigned for delivery.Attached is the Court Order For Payment and Certification of Award confirming the approval of the prize £350, 000.00 on your favor.What this means is that the prize has been officially legalized for payment.The Bank Demand Draft is cash able in Indian Rupees (INR).

Presently your Bank Draft of 350, 000.00 POUNDS ONLY including OneSamsungg Galaxy S2 Smart Mobile Phone and the two mentioned certificates has been sealed with our official stamp and dispatched to the Diamond Logistics Express for immediate delivery to avoid expiration according to the Bank.Subsequently, the parcel shall reach your door step within 3 days immediately you contact them.Read and follow the detail instruction below:

For Delivery Please Contact the courier company on their company mail id:[protected]@fastservice.com and send to them the following:

1.YOUR FULL NAME:...
2.YOUR ADDRESS:...
3.PIN/ZIP CODE :...
4.YOUR MOBILE NO:...
5.WINNING REF NO:SAMS03JW/LUK/524118/2012.

DIAMOND LOGISTICS EXPRESS, Contact Person:Mr.Marvin Hector(Director) Telephone:+[protected].

Call the director of Shipment Mr. Marvin Hector after sending the above details to them for quick attention and keep us posted in all your communication with the courier company to enable us monitor and know when you receive your parcel.

Congratulations!

YOURS SINCERELY,
Dr. Mark Foster
(Coordinator/Processing Officer)
Samsung Mobile Fortune Awards International, United Kingdom.
Tel:+[protected]
.Me Mr.Baburaj .N.K. want to know that this is true or false

on date 2012 nov-12 a message came"true move thai has awarded your mobile number the total sum of USD$3000000 in this year INTL draw. to claim send your name and e-mail to:[protected]@live.com".plz help me.my number is [protected]

Sir
I bought a samsung galxy y duos phone from carriano next kamla nagar delhi 4 months ago. It was working fine till the last month when the network of my phone keeps on disconnecting even in a full coverage area. Even if the network restores the packet data usage is not steady, the 'e' mark on the top of the screen keeps on coming and going. This is very frustrating, its my first android phone and I would like to continue my android journey on samsung phones only if this problem is resolved. I m using vodafone in in 1st sim and dolphin in the 2nd also the packet data is used of vodafone (1st sim). I've tried checking gsm only mode and selecting my network manually from network providers screen but of no help. Reply asap.
Yours sincerely
Pulkit gupta
Model town delhi
([protected]@gmail.com)
(+[protected])

Hi,

The conclusion I have made start from today is "this is my first and last time i'm buying items from courts mammoth"
The sales person promise me within 4 days and will be late at least less than 7 days I will get my refrigerator. Then I paid cash on that day perhaps they will deliver faster than the period time. Besides, the dhl as their partner for transportation also very nearby to my house.
After 3 days, they just allocated my booking and then another 5 days they only call me for deliver the goods. Everyday I am waiting for their calls and stay at home and hope they will send it in that period even on weekends. At the same time also, I called their hotline services about 4 times already. It is ridiculous and waste my time already. Then the transportation also call me after 7 days I paid and that time I am at the office and said, after 7pm u can send it. Then he was angry and said cannot send that time because he will go back early and I am still remember that the sales person told me the goods can be delivery until 10pm daily. Then the transportation person end my calls. It is very rude to treat me as their customer.
Then he also said want to send the goods early morning before I go to work. Then I said, if u coming late, so I will be late too. Then this is not proper/good time to delivery items to customer's house. Me and my husband going out to work at 7.30 am and I think possible he will coming that time and got jammed some more near to my house.
So, I you have other choice, please avoid to buy any items from this retails.

For me, this is the last ever and ever I bought from this company.

My mobile Model No-Sam sung C3262 (Black)
Dual Sim Phone
IMEI No... [protected] Or [protected]