worst service
i have by mistake purchase a samsung airconditioner, of 2 tonn, s iam really sad, to say, i would never ever buy such companys products again in life time, it splits ice cubes in my bed room, and being a pilot, of an aircraft, i need to on the air con at least to get proper sleep, but iam really upset by this companys attituede in selling their product, i did buy a large led tv of sony bravia, hdx80 i never looked for korean product, i suggest u to buy o genral, or even lg, never samsung, their responsiblity is only until seliing their so called cheap product, s and once done, the costumer like me has to cry for life time.
The complaint has been investigated and resolved to the customer’s satisfaction.
a/c discharges water into bedroom
My 17 BTU Sam-sung air condition unit is now 5 years old and was professionally installed by the agent in Chiangrai. For five years it has a history of spitting ice particles and leaking water into the bedroom despite the best on going efforts oft the suppliers to deal with the problem. Many parts have been replaced but still
the problem goes on. Every few days it empties about a litre of water onto the bedroom floor. The problems started a few weeks after purchase and Sam-sung had the choice of replacing the unit or trying to fix it, they chose the latter.
Needless to say the maintenance crew practically live at our house - to me Sam-sung
Is just a heap of junk and I laugh at the sales guys when I confront them trying to
sell these defective products. We are installing a new A/C downstairs and yes
you guessed it we have chosen a Mitsubishi.
The complainant will reply directly to the Samsung customer support team
and their reply will be published in the near future
May I have your email or contact no. for further support?
Or Please send detail to email : svc.voc@samsung.com
From Thai Samsung Customer support.
samsung galaxy s2 and 350000 pound winning
ATTENTION:BABURAJ N.K, INDIA.
Dear Lucky Winner, we are pleased to announced to you that your pending claim processing has been completed thus Diamond Logistics Courier Express United Kingdom has been assigned for delivery.Attached is the Court Order For Payment and Certification of Award confirming the approval of the prize £350, 000.00 on your favor.What this means is that the prize has been officially legalized for payment.The Bank Demand Draft is cash able in Indian Rupees (INR).
Presently your Bank Draft of 350, 000.00 POUNDS ONLY including OneSamsungg Galaxy S2 Smart Mobile Phone and the two mentioned certificates has been sealed with our official stamp and dispatched to the Diamond Logistics Express for immediate delivery to avoid expiration according to the Bank.Subsequently, the parcel shall reach your door step within 3 days immediately you contact them.Read and follow the detail instruction below:
For Delivery Please Contact the courier company on their company mail id:[protected]@fastservice.com and send to them the following:
1.YOUR FULL NAME:...
2.YOUR ADDRESS:...
3.PIN/ZIP CODE :...
4.YOUR MOBILE NO:...
5.WINNING REF NO:SAMS03JW/LUK/524118/2012.
DIAMOND LOGISTICS EXPRESS, Contact Person:Mr.Marvin Hector(Director) Telephone:+[protected].
Call the director of Shipment Mr. Marvin Hector after sending the above details to them for quick attention and keep us posted in all your communication with the courier company to enable us monitor and know when you receive your parcel.
Congratulations!
YOURS SINCERELY,
Dr. Mark Foster
(Coordinator/Processing Officer)
Samsung Mobile Fortune Awards International, United Kingdom.
Tel:+[protected]
.Me Mr.Baburaj .N.K. want to know that this is true or false
lottery
on date 2012 nov-12 a message came"true move thai has awarded your mobile number the total sum of USD$3000000 in this year INTL draw. to claim send your name and e-mail to:[protected]@live.com".plz help me.my number is [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello
Send your Full Name, Address, Telephone Number and Winning Message you recieved to the surveillance unit on:
surveillance.teamunit@gmail.com
so as to enable them ascertain if you really won the Lottery and give you true information
on how your winnings can be Collected.
You Will also be Informed if the Winning Message you Recieved is a Fraud Notification
Congratulations
Reply Team
network problem
Sir
I bought a samsung galxy y duos phone from carriano next kamla nagar delhi 4 months ago. It was working fine till the last month when the network of my phone keeps on disconnecting even in a full coverage area. Even if the network restores the packet data usage is not steady, the 'e' mark on the top of the screen keeps on coming and going. This is very frustrating, its my first android phone and I would like to continue my android journey on samsung phones only if this problem is resolved. I m using vodafone in in 1st sim and dolphin in the 2nd also the packet data is used of vodafone (1st sim). I've tried checking gsm only mode and selecting my network manually from network providers screen but of no help. Reply asap.
Yours sincerely
Pulkit gupta
Model town delhi
([protected]@gmail.com)
(+[protected])
The complaint has been investigated and resolved to the customer’s satisfaction.
delay delivery goods after paid in cash
Hi,
The conclusion I have made start from today is "this is my first and last time i'm buying items from courts mammoth"
The sales person promise me within 4 days and will be late at least less than 7 days I will get my refrigerator. Then I paid cash on that day perhaps they will deliver faster than the period time. Besides, the dhl as their partner for transportation also very nearby to my house.
After 3 days, they just allocated my booking and then another 5 days they only call me for deliver the goods. Everyday I am waiting for their calls and stay at home and hope they will send it in that period even on weekends. At the same time also, I called their hotline services about 4 times already. It is ridiculous and waste my time already. Then the transportation also call me after 7 days I paid and that time I am at the office and said, after 7pm u can send it. Then he was angry and said cannot send that time because he will go back early and I am still remember that the sales person told me the goods can be delivery until 10pm daily. Then the transportation person end my calls. It is very rude to treat me as their customer.
Then he also said want to send the goods early morning before I go to work. Then I said, if u coming late, so I will be late too. Then this is not proper/good time to delivery items to customer's house. Me and my husband going out to work at 7.30 am and I think possible he will coming that time and got jammed some more near to my house.
So, I you have other choice, please avoid to buy any items from this retails.
For me, this is the last ever and ever I bought from this company.
my mobile is lost
My mobile Model No-Sam sung C3262 (Black)
Dual Sim Phone
IMEI No... [protected] Or [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I lost my mobile
Sir / madam,
I lost my mobile on 16/10/2012 at 9.15 pm. Could you
Please find and call to my no. [protected], 0092-[protected]
Please find below mobile information
Samsung chat gtc 3222
Imei # [protected]
*355409/04/294575/2*
Please find it.
I shall be thank full too you...
Regards
Muhammad kashif ilyas
[protected]
Sir / Madam,
I lost my mobile on 16/10/2012 at 9.15 pm.Could you
Please find and call to my no. [protected], 0092-[protected]
Please find below mobile information
Samsung Chat GTC 3222
IMEI # [protected]
*355409/04/294575/2*
Please find it.
i shall be thank full too you ...
Regards
Muhammad Kashif ilyas
[protected]
customer service
On the 27 aug I purchased a samsung laptop from curryspcworld. I chose this one over an alternative (Sony vaio) because its came with & pound;100 cashback; that's what clinched the deal. The sales assistant warned me to follow the instructions on the cashback leaflet very very carefully and stressed this a few times. He said to wait until september to send it. So, I looked at the form and there was a page to pull out and complete lots and lots of details about the purchase. It said to complete, attach a copy of the receipt and post it to and address. This is exactly what the sales assistant had said. So, on the 11th september I posted everything as instructed. So, I left it a month and i'd heard nothing. I emailed samsung on 16th october. I have had a few exchanges with samsung. Their first reply said your claim is not showing on our system and their first question was did I send it recorded delivery. Well no I didn't.
Samsung then quoted to me extracts of their full t&c where is says we recommend you use an insure postal service! However, the claim form includes 13 terms and conditions and none of them are to advise me that I should use an insure postal service and if I don't then I won't get my & pound;100.
So, it seems, that if you don't send your form by recorded delivery then samsung can say they have not received it. You cannot prove otherwise and either way they won't give you the & pound;100 cashback. The moral of this story is if it looks too good to be true it probably is!
The complaint has been investigated and resolved to the customer’s satisfaction.
lost of mobile
I had mailed to [protected]@vsnl.net for recovery of my lost mobile phone on 18th october 2012 and till now there is no response. . Please help me in finding out my mobile. Details are as follows:
Phone model: simplest one
Make: Samsung
E-mail for communication: [protected]@rediffmail.com
Missed date: 18th october 2012
IMEI No.: A00000094ADA89 FTA MEID Version
The complaint has been investigated and resolved to the customer’s satisfaction.
My name:DHARMALINGAMM,
MODAL:SAMSUNG MOBILNO 7562
IMEI:[protected], [protected],
THEFT DATE :[protected],
MAIL:ANJUDHARMA@GMAIL.COM,
CONTACT:[protected], [protected]
PLS HELF ME
I have a samsung android phone. But it is too slow to operate. I am so worried about this. Sometimes it make me hesitate to use. I am felling sad about this.
Fake SMS That my Mobile number [protected] is wiwin 500000 GBP FROM SAMSAMSUNG MOBILE PRPROMO 2014. Is it possible.
I booked two samsung mobile worth Rs.7998/- as on 22.01.2014. and the amount Rs.7998/- is deducted my SBI account (Account no is [protected]) on that day itself. Still I have not yet received the product. So kindly return the amount immediately to my Account number.
" Lost the Mobile in Frazer Town"
Name: Ashok Kumar G
Working as: Executive Engineer(ele) in BESCOM
Place: LAzer Road
Mobile: Samsung Galaxy Note
Phone Number: [protected]
Email: eeadnleast.work@gmail.com
i have purchased samsung galaxy s duos 7562 on 03jan2013 from varsha zone vide bill no k 1152, a 16 gb s d card was supposed to be with the said instrument but it is very painful to say that i have not received
yet despite of regular follow up, please do look into the matter and send it ASAP.thanx
DURING LAST 12 MONTHS MY TWO SAMSUNG MOBILES (SAMSUNG POWER. S/N RVQZ92507 3B / R4YZ853497P) GOT A PERMANENT TYPE OF DEFECT AND IT IS A HUGE LOSS TO ME . HOW CAN A MOBILE OF SAME MODEL BECOME DEFECTIVE WITHIN A PERIOD OF 12 MONTHS? MY CONTACT NUMBER IS +91 [protected]/ [protected]
samsung mobile phones does not support some of the basic softwares like sbifreedom for mobile banking. please look after this.
Your name: NIKITA KATARIA
Address: 123, KATJU COLONY NEAR COLLECTOR OFFICE, INDORE-452002
Phone model: SAMSUNG METRO 3500
Make: SAMSUNG
E-mail for communication:nikitakataria.it026@gmail.com
Missed date:19th may 2011
IMEI No.: 354556/03/130558/7...
hello i purchase a corby mate GT B 3313 a month ago and i am not able to download any video, error message is insufficient memory but i have sufficient memory and also not able to view videos of you tube
mobile data usage
I was considered the prestige customer by Etisalat. Because of monthly usage of my mobile and other phones. Since 19 years i'm using this number and within this period i paid to Etisalat more than 700, 000 dirhams for my number [protected]. Once I dont exactly remember which year it was i was travelling out for my vocation . I came to Etisalat, main branch in Deira, i requested from one of the officer (you can check the name of the officer and the date and detail in your archive and history of my number in Etisalat) if i could get roaming service for my number how much you would charge? He answered me: It will be per minute 5 or 7 dirhams. I asked him 3 times and he answered me that 5 or 7 dhs per minute depending on country. It was first time i was asking roaming service for my number and when i came back my bill was 10, 000 dhs for one month. I was in shock, i came to Etisalat i asked the reason, the officer answered me that yes 5 or 7 dhs per minute we charge. But the country you are traveling charge whatever charges they want when you are connecting to their service. So, means i was cheated right? because nobody informed me before when i asked this question in Etisalat that i should be charged whatever monopoly charges in those countries . i was not properly informed. Now today i bought Samsung Galaxy S3, i even don't know how to use this phone. Salesman in the shop put the Sim card into new phone, and i came back home. While i was on the way i received a message, that i used 1000 dhs. I was in shock. I called 101 and spoke to the officer in Etisalat and he answered me that when i buy this kind of device my line automatically connects to internet. I didnt give instruction to my new mobile device to connect me to internet. So what you call this act? isnt it cheating? I need the answer to my question..
Mushkinaz Mohammad Ahmadli
The complaint has been investigated and resolved to the customer’s satisfaction.
The solution to stop using data mobile is
you should do this steps
setting - more setting -mobile network -mobile data
in mobile date you will find square you should not make tic the square to stop using internet by this number
phone lost
Hai,
This is Hemanth, I lost My samsung Wave Mobile lost on 13/09/2012.
and the imei number is: [protected]
faulty lcd-cheating by sasung india
I have purchased SAMSUNG LCD TV, 40 inches (Model no. LA40B5501) in the month of September 2009.This product of Samsung comes with a warranty of one year.
SAMSUNG has cheated me right from the date of purchase by supplying “Defective LCD TV”.
This is evident from the fact that within few months of purchase the MOTHERBOARD of the LCD-TV stopped working and after taking up the matter repeatedly with the service centre it was replaced with a new one.
However, Real flavour of buying Samsung TV was yet to be seen. First, its circuit got damaged then its remote had issues and to get them repaired, I’ve spent my hard earned money only because Samsung has supplied me the defective product.
Now the biggest part, "the LCD screen" started showing its true colors which are nothing but the negative like images i.e. to say whatever we see in SAMSUNG LCD TV, because of expertise of SAMSUNG it is seen with a perfect blend of black color.
After this latest problem started, I again took it to the service centre of SAMSUNG and was informed that the estimated cost to replace the LCD screen in INR 25000/-
Wow, I am amazed by the Business Model, SAMSUNG has designed to cheat the innocent customers, they overall realize double the amount of MRP through the route of service on their Products because they have designed their products in such a way that all the major parts of the product start getting non-performing/ineffective at the end of warranty period so that through the route of customer service centre the customer pays for all the parts again.
In my case I was lucky, at-least the motherboard got damaged in warranty period so I saved few bucks otherwise the cost would be like, initial cost 57, 000/- then for the motherboard, then for the circuit, then for the remote and now for the LCD screen. Overall the total cost would land up somewhere around INR 1, 14, 000/-
I have purchased SAMSUNG LCD-TV and one of the reason behind buying was the competitive pricing of SAMSUNG product but I being the innocent buyer could not realize the master game plan of being trapped by SAMSUNG.
This is to highlight that an innocent consumer should be saved of the pain of using such Defective Product/BRAND. Even if there is some technical error, I believe it can be resolved. I expect from Brand Samsung to resolve this issue in best manner possible to set an example for the consumer at large and prove themselves.
Keenly waiting for resolution of the issue.
Thanks & Regards
Naveen Kumar
[protected]
naveen.[protected]@gail.co.in
[protected]@gmail.com
installation
I purchased a PN43E450A1-Samsung-PN43E450 - 43" PDP 720P 600HZ HDTV as well as a Samsung DVD from Best Buy. I paid for home delivery as well as installation. The installation made by the delivery people failed, so I had to call a technician from Comcast. This individual fixed the TV but failed with the DVD. I called Samsung Customer Support at [protected]. I spoke to two people there. A woman first who had no idea how to install the DVD and who hang-up on me, and a fellow who tried his best but did not know either. Not only they did not know, but they didn't even have a manual with instructions or picture of the DVD or TV. I have given up on your people and I have had to call someone (that will charge me) to come to my place and see what is wrong with either the TV or the DVD. In addition, your manuals are written in such miniscule lettering that is almost impossible to read them. Your products may be good, but your customer service is very bad. Eugene Matta
everytime my incomming and outgoing calls gets ended/disconnected automatically
Hi,
Apprently all my incomming and outgoing calls are getting disconnected automatically.
The shopkeeper has flashed the software twice for me but i am still facing the same problem now.
Please help me with this as it is happening to 9/10 call now with no fix duration of call mostly calls end within first few seconds.
You can reach me on [protected]
Regards,
Kuldeep Singh.
The complaint has been investigated and resolved to the customer’s satisfaction.
to find out lost mobile
Dear sir,
Lost my mobile when iam coming from after puchase form arab round about of
doha qatar, i have mentioned below my details and mobile details, i was
come by a car get from the arab roundabout to bin mahood area of qatar,
hope the mobile will be the in car i dont know the taxi or the drivers.
hence i request to you to please find out my mobile.
Name:
yahiya k mohammed
Date of Lost my mobile:
31.08.2012
time between:
06:30pm to 08:30pm
phone model:
GT-18150
codes shown on the out side of mobile cover:
*358342/04/613388/4*
[protected]
GT-18150EWAXSG *358342/04/613388
codes shown in side of the cover:
GH69-13705A
GT-18150
IMIE NO.GH99-98607A GT-I8150
LAST CALL No:[protected]
Address:
MZ&Partners WLL. Cunsultant
P.O.B. No. 5785
Doha State of Qatar
Telephone: [protected]-4
My Emai ID:
[protected]@gmail.com
[protected]@gmail.com
Thanks & Regards by
yahiya km &
zakkariya km (brother)
Dear sir,
Lost my mobile when iam coming from after puchase form arab round about of
doha qatar, i have mentioned below my details and mobile details, i was
come by a car get from the arab roundabout to bin mahood area of qatar,
hope the mobile will be the in car i dont know the taxi or the drivers.
hence i request to you to please find out my mobile.
The complaint has been investigated and resolved to the customer’s satisfaction.
samsung galaxy y restarts after every call.
I have bought Samsung Galaxy Y 10 months ago. Till now i didnt face any issue. But since last 10days my phone reboots after every call. Please help me to solve this issue.
not booting up,
Dear Sir,
I have purchased one Samsung galaxy note from Min shop from Mr. Veeta but unfortunately I didn't check funtioning at the time of purchase, when I return back to India it was not even switch on, the cosht of note is 7000 Bath. I already worte mail to him also I got reply, in which he worte that it was wrongly supplied and if my friend come there he can replace, but you see nither my friend come nor my note can be replaced.
I request you to please help me out.
The address of the shop is
Room 1 (Near Baiyoke 2)
Rajaprarop Rd., Pratunam
Rajthevee, Bangkok
Ph: [protected], [protected], [protected], [protected]
I am attching herewith the bill copy as well as mail conversation for your kind persual.
Looking after your early response in this regard.
UDAY VIR SINGH RANA
Aug 14 (8 days ago)
to veetashop90
Dear M/S Min shop/Mr. Veeta
Yesterday I have purchased one tablet PC from your shop today after arrival to India I have tried to boot the tablet but unfortunately tabel was not booting up.I have tried your phone also but couldn't be established connection.
We request you to kindly guide us to how to power on the note.
Specfication of tablet PC
Samsung Galaxy tab
ANROID5.0.9
Wifi3G+51GB
lost of mobile sim [protected] airtel
imei no. [protected]
mobile no gt-n7000zbainu
date of lost 02/03/2013
contact no9015214494, [protected]
Namaste Mr. Rout,
This is to inform you that your concern listed on 04 Mar. 2013 has been noted, and our team will get in touch with you soon to resolve your concern.
For any queries you may have you can also get in touch with us at airtelpresence@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
ice maker
Our ice maker broke a year ago. It sounds like it is trying to work but just makes clunking noises, like it is stuck or off track. I tried the reset buttons, over and over, but it doesn't work
I have had my lettuce and tomatoes freeze in my refrigerator. I have the temp set at 40 degrees to try to keep them from spoiling.
not working
Hi,
Recently I have purchased one Samsung Galaxy Y S5360 mobile, but its getting hang and very low battery. I gave it to samsung service center and they correct it and gave me back after 2 days same issue will again come. I gave 3 times it to service center after eacu servicng new issue reporetd.. Last time they gave me phone.. my camera is not working, can able to hear anything during call.. I bought it from LuLu Hypermarket (dubai) that set has complate issue I use it only less than one month... very disappointing... Need your best support on this. I have but no use. can contact me on +[protected]
Hi all,
Am a Samsung galaxy y user. I bought this phone happily before few months. Bt now am totally disappointed with it. It has lot of problems. The problems are as follows-
1. It often shows "sd care removed unexpectedly".
2. It gets restarted.
3. Battery gets drained out fast.
4. Many charger are not compatible to charge this phone. Either its not getting charged or the touch is not working while charging.
Please fix all these problems. Kindly say me the solution. Awaiting for your reply.
sir, my name is m.pavan kumar..r/o:prashanth nagar, langer houz, hyderabad. phn model:samsung galaxy y GT-S5360..last used num:i msgd to [protected]...nd i made cal to [protected] before that i thnk so...my email id:pavanmahendrakar07@gmail.com..my mobile missing date:13/06/2012..imei no:[protected]...sir it is very important so u please trace it as soon as possible..thanking u...
sir i have purchase my mobile that is samsung galaxy young, Two months ago. i m updated my phone softwere through my phone option - update softwere. and after that my phone having very slow internet browsing.
so in this case what i do for fix it..
my e-mail id-mr.deepakkumarbhardwaj@gmail.com
my mobile no-+[protected]
i have lost my cell phone samsung galaxy y [imei no:-[protected]]
on 20-nov-2012 timing 9:45 am.
Hi. When i receive calls on my samsung galaxy young, the calls end automatically after 8 seconds? I encounter same problem with each incoming call. When I'm the one making calls its fine.How do i fix this?please help
within 4 months back button on touch screen of samsung galaxy Y has stopped working. this is definitely poor quality issue.
as compared to nokia touch screen phone this phone is too bad with respect to the quality of material used, easily you can remove cover of phone. very unsatisfied.
I have lost my mobile nr mehdipatnam few days back.IMEI num is [protected]
pls trace it
im getting thousands of calls n phn has been sold i want my add 2 b deleted
IMEI No: 359462/04/008636/4
Phone model : Samsung galaxy Y
last used number: [protected]
New contact no: [protected]
Please help me in finding my cell phone urgently.Its my due and humble request to you.
Ime Number *359462/04/074392/3*
Hi,
I am Raj Kumar Baskar. I bought a Samsung Galaxy Y Mobile on 03_March_2012. Within one month I faced a problem which is "white display."
Ref:
Service Center where I went:
"OASIS Communication", No:4/210, Kandanchavadi, Chennai, TamilNadu, India.
1. So, I brought the mobile to service center on April 21st. They just switch on the mobile in front of me. While at that time that white display not reproduced, so they gave the mobile to me.
2. Again the same problem persists on 11_May_2012. So I brought the mobile again on 12_May_2012. They did something for ten minutes. I asked "what is the problem?". But, they didn't told. They told this problem will not come once again. So, I also leave that.
3.Again within 12 days(23_May_2012) same problem. I clearly told what happened up to this but they not listen properly. The same thing repeated they did something for half an hour and gave it back to me. While this time, they told that "it is something problem related to the board. If it come once again we will change it."
I asked why you cannot change it now. But they stood strictly in their point. So, I went.
4. Again within 8 days that is yesterday(29_May_2012) same problem. So, this time today(30_May_2012) I gave the mobile to the Service Center:
Service Center No:[protected]
Techno Care,
64, 1st Floor, Chennai: 600018.
I explained the things to them. They took it for service.
Today Bill No is "[protected]".
I completely vexed about your service. I don't have patience to go to the service center once again. So, Please do the things properly at-least this time. Please respond to my mail also. Waiting for your reply.
Thanks.
Regards,
Raj Kumar Baskar.
Dear Customer,
Thank you for becoming a patron of Samsung product and writing to us
We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.
Thanking and assuring you for best services always.
customer Satisfaction
Singh.j@partner.samsung.com