The complaint has been investigated and
resolved to the customer's satisfactionResolved Samsonite — non communication
resolved to the customer's satisfaction
I ordered two Samsonite suitcases on 1st February, due to an impending holiday .I received a receipt from the company, but heard nothing since. It is now 16th .February, and I have tried in vain to contact the company, by telephone, which appears to be invalid, and by e-mails, which are returned to me-un deliverable. I want to cancel the order, but there is no way I can get in touch with this company.
When I phone this number, it belongs to a private house, who says they have no connections with this company.
As we go away in 2 weeks, I will now have to buy elsewhere.
Can you help me -how can I cancel this order ??