The complaint has been investigated and
resolved to the customer's satisfaction
SaiaHorrible and Incompetent


This is by far the worst shipping experince i have ever had... I order a gym set from step 2 for my little boy and Saia was the delivery company used (Big Mistake)! I was supposed to recieve my order on 4/14 then it was cancelled and rescheduled for 4/15. I was told it would be about noon when it arrived and that I had to be here to sign for delivery. Well noon rolled around and no show! Then i called at 3 pm and i was told it would be between 4 and 4:30 well a No Show again. So guess what I called again at 5:30 and was told it would be within the hour! NO SHOW AGAIN!!! So i called back and was told that the driver could not reach me on the phone so he was headed back to the shipyard!!! You gotta love that!!! And that I should called back in the morn and reschedule my arrival!! Yep they left it up to me to figure this out! And there was def no remorse on their end!! So we will see if it comes tom!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.