Safeway – Page 47

I entered the Safeway Monopoly game when it started and shopped there so I could collect the tickets. On the last three days I shopped at two Safeway stores, Bonney Lake, WA and Auburn, WA. Both stores were out of tickets. They could not tell me of any local stores that still had tickets. What is the point of having this contest when you don't supply the tools to play? I feel that I have this was a waste of time. I also feel that I was misled to shop at Safeway to participate in this game when the stores knew they did not have tickets available. I believe Safeway and Albertson stores should demand an explanation from the game promoters.

Sincerely,
Diana M. Walton

This is the third or forth time that I have purchased produce from Safeway which turned out to be rotten. Even though the label on the food indicates a later sell by date, the contents of the produce is not edible. This has happened previously with bagged salad, strawberries, sugar snap peas, and apples. Safeway, don't sell food with a false expiration date or food which will expire before the consumer may eat it.

Yesterday 10/03/2016 I purchased Safeway select almond ice cream, 4 pack. Last night I had one before bed, it was as yummy as the first pack I brought last week. Today I had another at 6pm, over half way through whilst enjoying my ice cream I noticed that there was one seemingly piece of almond that wouldn't break between my teeth. Upon pulling it out of my mouth I realised it was not a piece of delicious almond at all, instead it was a piece of wood, or bark, IN MY ICE CREAM! Obviously I am horrified! I have two little sister who easily could have gotten the wood chip instead of me. I have friends who have children that are free to help themselves to our fridge and freezer, one of them could have also easily gotten the wood chip. I am now very paranoid about the remaining two ice creams. They will not be eaten I will most likely throw then away, unless you wish to test them. I expect a recall on all Safeway select almond ice cream.

Flier ad: on sale. Opened to prepare and meat smelled bad. One piece had turned partly brown; this was under the info/price tag. Clever, but short sighted.
Packed on 2/23/16 Sell thru 2/25/16 Purchased on 2/25/16 and opened to prepare immediately upon returning from the store, about 8 minutes. This exact same thing happened about 3 weeks ago, when I had guests...
I have been shopping at this safeway since the 1970's, when it was the old store with the great arched wood beams in the ceiling. I have had this sort of problem occurring for about 3-4 years including: unfrozen items out of the freezer, refrozen lousy ice cream, moldy vegetables at same day of purchase or after1-3 days in fridge (esp. broccoli, 'fresh' strawberries, ) apples and lemons developing rot in 1-2 days, watery tasteless shrimp/crablegs, fruits that go from rock hard to immediate center rot (never ripening), rotten watermelons, oranges, etc. I do not blame the person in produce; she is a busy, focused person who takes pride in her work. These problems have to do with extending shelf life... a call by Upper Mgt.This safeway services Manitou Springs, (5, 000 residents) and the west side of Colorado Springs. From this store there are 3 other grocery stores; King Soopers, 7 minutes; Super King Soopers, 9 minutes; Albertsons, 10 minutes. There is also a full sized Walmart 7 minutes away. All of these alternatives are on the west side of Colorado Springs, and both King Soopers and Albertsons are larger stores with more stock and selection.
I have already stopped doing most of my weekly grocery shopping at safeway. Your store is mostly a well stocked 7/11 convince store to me. Heck, I even joined Costco... If you don't want this store to die, I suggest you take action on this growing problem; I don't believe you are unaware of it, just have a look besides crunching numbers. The upside to all of this is that this store would make a great skate rink, the others are 40 minutes away.

I bought a danish pack for $6.00 assorted .When i got home I took a cherry danish out and bit into it tasty, my second bit hit something hard chipped my tooth .I spit it out a pit.I guess I will seek a attorney.Safeway is not taking the claim .Said no cherry pits are in the cherries, well I got a chip tooth to prove it pictures of danish with pit even though you took the danish pack when I brought it as instructed

After shopping at Safeway, Kensington, #410, 10th St NW, Calgary, I decided to use the self-checkout. The Safeway employee responsible for the self-checkout machines at that time was a Caucasian female, about 5' 8" in height, medium build with long curly blonde hair. The racial profiling occurred between 1:45pm - 1:55 pm on January 31, 2016.

All the machines were being used, none of the self-checkout machines were working. A middle-agedfemale finished using one of the machines, the furtherest way from the female employee I just described. This customer had no problem with the machine, as soon as she finished, the female employee placed a sign on the machine to use the next available one. I was next in line. Once the female prejudiced employee placed that sign on the self-checkout machine, the next available machine was right next to her. I refused to move even though she came up to where I was standing and told me that that check-out was available.

I allowed the lady behind me to use that machine and patiently waited for a machine closest to the main aisle to become available. While I was scanning my items, the machine that had been "closed off" no longer had any problems and was being used. Also with the change in staff at the self-checkout machines, were two female employees I think are from the Philippines.

That racist female Caucasian employee looked at me waiting to use the self-checkout and wanted to "make sure" that I did not "steal" anything.

She should be fired.

Nov 29, 2015 I set up delivery on Nov 25, 2015 to be delivered Nov 29, 2015 between 4 PM and 5 PM I have been shopping at Safeway for over 20 years and I have used the delivery service just starting this year (2015). The first two deliveries were great and no complaints at all. The third delivery was late but I did receive a call saying that they would be 30 min late prior to the end of my delivery window. The fourth delivery was missing items that we were charged for and we had to get a reimbursement, as well as being a little late. The fifth delivery was such a disgusting experience I will not be using the delivery again as well as I will not be a customer of any Safeway anymore. I set up a delivery 4 days in advance and paid the extra $12.95 for an hour window delivery 4 PM to 5 PM. At 5:14 PM Nov 29, 2015 I called customer service and sat on hold for over 8 min until my call was taken. I asked if my delivery was still coming and the customer service rep was not able to provide an answer. He put me on hold to try to call the driver and when he returned to the call with me he said he could not reach the driver and he will not know where he is until the driver receives his voicemail. I asked what could be done due to I have already waited 30 min over my hour window (which I paid extra to have) and his response was there is nothing that can be done. I informed him I had obligations to get to that I will lose money on if I was not able to make it soon. He still could not help me. I then asked to have my delivery changed until later that night so I could still make it to my obligation and not lose my money. His response was he can ask but it will be denied and there is nothing he can do about that. He was unable to change my delivery time, unable to tell me how late the drive was running and unable to provide one solution to help my situation. I asked to have my delivery canceled and he said he could do that but my money has already been taken and it will be 7 to 10 business day before I would get my money back. I then explained that this will not work as I am a single mother of 3 kids and on an extremely tight budget and I do not have the money to cover that loss and my kids need the food for school lunches the next day. Still there is no help provided, other than “I’m sorry and understand your frustration but there is nothing that can be done”. He attempted to call the driver again and was unsuccessful and once again did nothing to help. I at that point asked if he could at least refund my delivery charge, he said he could take care of that (still have not seen that refund). At 5:36 PM I finally received a call from the driver saying he could be to my house between 6:15 PM and 7:15 PM. I explained that did not work and the driver was nice and said he would come after I was able to get back. David (who was very nice) finally delivered by groceries at 9:15 PM that evening. He informed me that the drivers do all of their calls when they are running behind (but they are unable to use phones when driving) and that they have been behind for 2 days and extremely backed up. I do not know all the items missing due to my receipt not being provided at delivery. I do know a few items that were not delivered but I am not able to find out if I was charged for the items I ordered but not delivered. I did send an email to customer service first thing the next morning asking for my receipt to be emailed and have yet to hear anything from them. When I do get my receipt I will be checking what I was charged for and what was actually delivered. (I have been charged for items not received so I am going off of actually service provided before) Take away frustrations – - Why have customer service that can do absolutely nothing? - Why have the drivers make their own calls when they can’t use a phone when driving? This makes absolutely no logical sense at all and makes for the worst delivery service I have ever had. - If you know your deliveries have been late the last 2 days why didn’t anyone call the customers to let them know? - Why did I have to ask for my delivery charge to be refunded? That is standard customer service to offer the money paid for a service that was not performed back to the customer. The fact that it isn’t an automatic policy shows that there is no integrity in the company or care for the customer. - 3 times out of 5 my deliveries were late. This shows a lack of competence in the delivery system - Why am I charged for items not delivered? This system is a complete joke and has managed to destroy any like for Safeway.

I asked the company Safeway Wrecking Corp to provide the dumpster. They brought it and when their driver was in my house, he told me that he could take all these windows and remove them as well. I agreed and after he took them away, I called to the company and asked someone to come and pick their dumpster, because I didn’t need it anymore. To my surprise, no one replied. Their behaviour was strange and unexplainable.

Safeway in Clinton, Maryland always have outdate, old food left on shelves and out of stock on staple foods. Although I try to make sure I check the date on everything, I often end up one at least 1 food item that got missed and has an old date on it. It is seriously inconvenient to have to keep going back to this poor quality store to return stuff. They don't even check the date of foods on their shelves and are frequently out of stuff you want--and they don't make even effort to get the items filled quickly. It could take weeks, months before you see a restock. This store has really gone done over the years.

I wasn't able to determine whether or not they were affiliated with Microsoft, and Microsoft told me they weren't.

When I told them I didn't want to do business with them anymore, I felt like I was being ignored. I gave them 2 checks: 1 for $1, 992- and $1, 998-.

I received more phone calls from them saying I had computer problems, but I lost my temper every time they called. I don't think they'll stop calling me!

This company is a total scam defrauding people to believe there is a problem with your computer, each time you try to close the notice, it places cookies into you computer, and possible causing the problem they claim to fix. Please report them on every complaint website if you get this notice.

I visit this location @9:45 am. notice .employees being
Mistreated / by there managers. Base on race .discrimination.
Management is un responsive to store complaint + complaints
About employees .job discript. Un professional company.

All the checkers who work tat Safeway Super market wear a lot of perfume and get it on my food ..Its hygienically not good..I have spoken on the phone twice..But they smell like perfume..My feelings are do not want perfume on my bags, shopping cart food bags and especially my food..Is that so much to ask, , '

when employees are working stock & moving pallets .warehouse. /superviors are being disrespectful to there fellow crew/.job duties / not moving out of the way so employees could do his /her job at times. going on for about 4 -5 years .this location.

Safeway managers in olney Maryland are allowing minors to touch alcohol that work there such as putting tem back on the shelves but bartender laws says that minors are not suppose to touch alcohol or be in The premises of alcohol is this true

I ordered bouquet through the company Safeway Flowers Online. It was for my farther. I called them and my mum told me that the bouquet was horrible. It looked old and was really small. He sent me several pics, and it was really pathetic. I decided to return money back, ‘coz I paid rather high price, but I was angry as well that they have ruined really pleasant events for my family. I tried to reach them, but no one replied. These people are scammers and ###, so be careful if you buy from them as well as post comments about your things with them.