I placed an order on 6/15 and unfortunately there was an issue with the carrier and I did not receive that order. However, when I reached out to Ryze, Andrèe immediately responded with a solution and took action right away to replace the product. I was very grateful for her quick action and amazing customer service. I received my order yesterday. I loved the little additions such as the book mark, magnet, scoop, and spoon. Made the unboxing feel a little more special. I brewed my first cup this morning. The taste is earthy and bitter, but not exactly like coffee. I did splash a little coconut milk in to help curb the bitter. Overall, it was enjoyable. I plan on having one cup a day and am looking forward to seeing how I feel but can't say much more after only one cup.