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Ryze Superfoods
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4.3 20 Reviews 88 Complaints
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Ryze Superfoods Complaints 88

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Ryze Superfoods Ry3 mushroom coffee

I ordered one package and did not sign up for auto refill. My credit card was charged for a second recurring order that I did not authorize or place. Impossible to get in touch with anyone to stop and refund. There are 2 icons on their website and email that offer says to get in touch with the company—-phone and email. Only the email icon works. No phone number is listed anywhere. Had to go to this site to find it. When I call someone says “hello” and it goes to voicemail. Clearly a scam to trap people.

Desired outcome: Refund my credit card and stop sending me their crap

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After reading all of the "so-called" amazing reviews, I decided to give the product a try. I purchased 1 pack for 30 days. Towards the end of my product, I noticed that I was charged for another pack. I went to my account and saw that I was signed up for a subscription the I know for a fact that I never selected. Why would I sign up for a subscription for a...

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12:28 pm EDT
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Ryze Superfoods Ryze Mushroom Coffee

I ordered a bag of Ryze Mushroom Coffee to give it a try since I had seen so many ads for it. I got my first bag and tried it, didn't really notice any change or miracles so I didn't even finish my first bag. After a lot a month went by, I received an email that placed another order for me that I did not authorize. I went to their website to file a complaint and to refund me back for what I did not authorize and did not get any response back. Ended up with a second bag of coffee. After another couple months went by I received another email of an order processed without my consent! Even though my credit card had been lost and the number changed, they still managed somehow to gain my card info and charged me for a 3rd bag! Now I'm pissed, this is definitely a scam and the positive reviews online are fake!

Desired outcome: A refund for the 2 bags that I did not purchase.

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8:43 am EDT
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Ryze Superfoods Ryze mushroom coffee

I ordered Ryze Mushroom coffee in late Jul 2023 to try. I liked it enough to reorder so I wouldn’t run out of coffee while I looked around for less expensive mushroom coffee brands. Then I discovered two charges on my bank records ($70 & $47 respectively). I immediately looked for the company contact info to speak to a rep. The number they gave my bank is a foreign number that I cannot reach. I went to their website and cancelled 2 subscriptions that I was not aware I even made! There is an odd way of tracking customers which does not use account numbers. So, with no one to speak to, I doubt I’ll get any of my money back. This company’s advertising practices are misleading at best. No matter the analysis of this “complaint board” is. 🙁

Desired outcome: Ryze Mushroom Coffee rep to speak to so I can ensure no future deliveries and refund a portion of money billed to me.

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7:53 pm EDT
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I placed an order for Ryze coffee on 24Jul. The same day, I received a confirmation email stating that the shipment was on its way. Within the email there was a UPS confirmation number which I have checked consistently after the 7th business day of zero shipment progression. I’ve reached out to customer service and I’ve gotten no response thus far. Just a...

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12:01 pm EDT
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Ryze Superfoods Ryze Mushroom Coffee

I contacted this company via email to cancel my subscription. They agreed to cancel it. A month or so later I received another shipment and was charged on my credit card. After contacting them, they let me know that they had sent me some emails and since I didn't respond they decided to renew my subscription without my permission. I'm sure it will be a long waste of my time to get refunded now.

They will make it very hard to cancel and even after you do, they will renew your subscription without your permission which should be illegal.

Desired outcome: I would like a refund and my credit card info removed from their system

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12:40 pm EDT
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Ryze Superfoods Order I did not place

I received e-mails august 6, welcoming me to Ryze, thanking me for my reoccurring order. I had never heard of the company so naturally, I was alarmed. I received tracking information to my name and address. It looked very legit, except I did not place the order. I reached out to rRyze immediately, Via email and didn’t hear back for a day so I called customer service and left a voicemail. I finally received an email back. I was told that I should have looked at signing up for reoccurring and asked if I would take a discount. I responded immediately saying you must not have read my email because I did not sign up for this. This is fraud. The entire business week has gone by and the person with the email has not responded to me. I did receive a text message from my voicemail. The person on text message said something about how they see someone else had already taken the case so they were gonna let them handle it. I have since reached out to that person via text several times letting them know the email. Customer service rep is not handling anything. By the end of the business week, I still heard nothing and I have a package of rice coffee, but arrived today that I did not order. It’s almost like they ordered it for me and trying to trick me into keeping it! They are not responding to my constant emails and text messages that this is fraud. Does not seem to matter.

Desired outcome: Refund. Cancel. HowDid this happen?

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11:34 pm EDT
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Ryze Superfoods Ryze superfoods

I placed an order and never received it. Looked up tracking number and order was in transit for well over a week. Contacted customer service in regard to order. Received email from Andree from Ryze Company. She wanted to verify my address again. I explained that I wanted to cancel my order and felt that this company was fraudulent. I them noticed I was signed up for monthly subscription without my knowledge or approval. I have tried several times to log in to my account and how convenient that I cannot get access.

I have contacted my bank and asked for stop payment. Be aware!

My order # is unavailable and can't reach them by phone!

Desired outcome: Full refund!

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1:37 pm EDT
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Ryze Superfoods Ryze mushroom coffee

My name is Guirlene Delacruz. I purchased this product back on February 25th 2023. I noticed after that one purchase, I kept getting charged and kept receiving orders I didn't approve of. I reached out via email in May and spoke to a gentleman name Ryan in which assured me that it will be taking care of. I was charged for 2 additional orders on March 27th for $36 and April 25th for $36. I let him know that I didn't approve the purchases and also, I didn't care for the taste. He sent me a printing label to send the product back to him, which I did since May and still haven't received my refund for the months you guys kept charging me for something that I didn't order at the first place. I need my refund back to the original card you guys have on file.

Email address: [protected]@gmail.com

orders were sent to: 1501 Melissa Ct, Kearney MO 64060

If you pull my name, you'll see that I already requested my money back. Please do the right thing. THANKS!

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6:32 pm EDT
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Ryze Superfoods Ryze Mushroom Coffee

BEWARE! If you order one-time, they will automatically sign you up for a monthly subscription. You can't get anyone on the phone. They literally never answer but after and angry voicemail and two emails, I received a reply back from Andree, the "founder." After researching, they put this in the small print UNDER the 30-day money-back guarantee. You DO NOT HAVE THE OPTION to buy when you want. If you want to use this product, it is a requirement that they charge you monthly versus you purchasing when you need and want. They don't make this clear, hence the bad reviews. Terrible business model but they refuse to change it so they make money on the front-end running up people's credit cards. SMH, even if I liked it (and I didn't) I will not support this business specifically because of the way they are doing business. It's deceiving!

Desired outcome: I want a refund of money taken from my account for a subscription I didn't know I was apart of!

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12:36 pm EDT
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Ryze Superfoods Ryze mushroom coffee

I ordered this product once to try it and they have established kept my card on file and have been charging me for a subscription I never signed up for.

I reached out via email on June 9th when I noticed the second charge on my account and received no response.

I've called and left a message at [protected], with no answer or response to my message.

The orders below were not authorized

Order #2432378

Order #1674271

Desired outcome: I'm happy to ship back their product at their expense, and I expect a full refund for both orders.

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7:23 pm EDT
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Ryze Superfoods Ryze mushroom coffee

Ordered once to try it. They are charging my card with no subscription. This is a scam. This company should be ashamed of happy it does business. Of course you can get ahold of anyone and no one answers email. I am having to call my bank to stop payment to this company. I will never use this product again. Order number #RYZE2245214.

CHARGED MY CARD 7/16/2023

IN THE AMOUNT OF $54.00

Desired outcome: I would like a refund and for them to not be so sneaky with their scamming subscription.

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Update by Brent Humphrey
Nov 14, 2023 6:58 am EST

Thanks for reaching out. I never sent the order back because I like the coffee and believe that the ingredients are beneficial. I do regret leaving a complaint on a third party site before giving Ryze a chance to resolve my issue.

I was very upset that I was automatically set up for reoccurring shipment/ordering. There was nothing that stood out while ordering to let me know (like a popup or a box i check myself). It seems like I'm not the only one who has had this issue. That being said, the website may need some work. You might be better off setting it up to where the person placing the order has to agree to reoccurring shipping/ordering. I understand the logic of having to drink it everyday for it to be "effective", but most people want to simply try it first.

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10:42 am EDT
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Ryze Superfoods Can’t cancel subscription

There is no numbers to contact anyone!

This started 3 months ago . I asked by email and it was not done. I keep getting the product and only tried it once and I don’t like it.

How do I get them to stop charging me and sending product?

I am so frustrated!

Jeannette Moxley

14406 Tulane Ct Magaila ca 95954

[protected]@ gmail.com or [protected]@gmail.com

[protected]

Please help!

Desired outcome: Stop sending me products and taking my moneyA shipment from order #RYZE1570746 May 24th 2023 I asked to cancel

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12:20 pm EDT
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Ryze Superfoods Unwanted Subscription

I placed an order on Jun 12, 2323 and was unknowingly signed up for an unwanted subscription. I cancelled the subscription on 9 July, 2023 before the renewal date on their website, yet a new shipment was charged to my credit card. Impossible to contact a real person by either phone , mail or email to cancel my subscription.

Michael Flynn

56 Coffee Pointe Dr.

Savannah, GA 31419

[protected]

Desired outcome: Cancel Subscription issue credit.

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5:28 pm EDT
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Ryze Superfoods Subscription

I purchased Ryze mushroom coffee and was not aware that I will be set up for a subscription. I called to cancel it and could not reach anyone. I left an email and believed that the issue was resolved. They charged me again and sent more coffee. I emailed them again stating that I am no longer interested in their product. I didn’t even request a refund. Then today a month later. I was charged again. Again no one answers the phone. I only hear a message and no one calls me back. I believe that they are ignoring my please to cancel the subscription purposely just so that they can keep charging me. If they’re doing this to me, then they’re doing this to others. All I want is my money back, and I no longer want to receive their product or be charged ever again.

Desired outcome: Refund and end to subscription

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Ryze Superfoods Can’t cancel recurring the order

I ordered one time only to try on March and I didn’t like it and they sent out and charged other bag on April without my knowledge.

I emailed to customer service on April 25 cancel my recurring order, Andree replied me. Today June 18 I received my credit card charged $40 again and emailed the shipment confirmation.

This is really upsetting, this company charging me without my consent and customer service really bad. This is wasting my time to do this dispute. Really bad business reputation.

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Ryze Superfoods I got this coffee called RYZE from their website in Jan 2023

I got this coffee called RYZE from their website in Jan 2023. It's a mushroom coffee. I paid $25 for a one-time purchase. But I didn't like it. Then in Feb, they sent me another bag and charged me $25. And now it's March 1st, and they already charged me $25 again for another bag of coffee that's probably on its way. I emailed them and called them five times, but no one answers the phone, and I have to leave a message. But no one called me back. I spent $75 on coffee that I don't want, and I can't cancel my subscription. So, I might have to change my account number with my bank. Thanks.

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Manyan Wong
US
Jun 18, 2023 2:46 pm EDT
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Yes I have same experience, this is how they do business, recurring charge me without my consent. I emailed to them on April do not recurring my order, they still charging today. Really bad business skill.

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Ryze Superfoods I got RYZE mushroom coffee in September 2022 and didn't really like it

I got RYZE mushroom coffee in September 2022 and didn't really like it. Then, I got another order in October (I didn't know I had a subscription, they didn't tell me). I tried to cancel, but couldn't talk to anyone and left a message. There was no other way to cancel online. I kept getting orders I didn't want until December *** January 2023. I was happy I wasn't charged and didn't get an order. But in February, they charged me again and sent another order! I called customer service, but got the same message that nobody was there. Even though I tried to cancel many times, they keep charging me $54.00 for something I don't want. I want a refund for the extra charges. Also, they need to make it clear on their website that it's a subscription. And it's bad customer service to not have a way to talk to someone about a problem.

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Ryze Superfoods November 26th for $44.40

November 26th for $44.40. I disputed transaction with my bank but *** says I cannot reject the replacement which I stated I dont want and I will return to them. Theyre forcing business with me.

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Ryze Superfoods I want a refund for packages I receive that

I want a refund for packages I receive that. I emailed them and told him I didnt want them. They said I could only send one package back. They gave me a return label but I wasnt paying for it and I didnt get time to go to the post office I just want a refund on my two packages.

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About Ryze Superfoods

Screenshot Ryze Superfoods
Ryze Superfoods is a company that is dedicated to providing high-quality, nutrient-dense superfoods to health-conscious individuals. The company was founded with the mission of making healthy eating easy and accessible for everyone, and they have been successful in achieving this goal through their range of products.

One of the key features of Ryze Superfoods is their commitment to using only the highest quality ingredients in their products. They source their ingredients from trusted suppliers who share their values and commitment to sustainability and ethical practices. This ensures that their products are not only good for you, but also good for the planet.

Ryze Superfoods offers a wide range of products, including superfood powders, protein powders, and snack bars. Each product is carefully crafted to provide maximum nutritional benefits, with a focus on using ingredients that are rich in vitamins, minerals, and antioxidants.

One of the standout products from Ryze Superfoods is their Superfood Powder, which is a blend of 14 different superfoods, including spirulina, chlorella, and wheatgrass. This powder is packed with nutrients and can be easily added to smoothies, juices, or even water for a quick and easy boost of nutrition.

Another popular product from Ryze Superfoods is their Protein Powder, which is made from a blend of plant-based proteins, including pea protein and brown rice protein. This powder is perfect for anyone looking to increase their protein intake, whether they are a vegan, vegetarian, or simply looking for a healthier alternative to traditional protein powders.

Overall, Ryze Superfoods is a company that is dedicated to providing high-quality, nutrient-dense superfoods to health-conscious individuals. With their commitment to using only the best ingredients and their range of products designed to make healthy eating easy and accessible, Ryze Superfoods is a company that is definitely worth checking out.

Overview of Ryze Superfoods complaint handling

Ryze Superfoods reviews first appeared on Complaints Board on May 16, 2023. The latest review Service was posted on Jul 10, 2024. The latest complaint Automatic billing I never ordered. was resolved on Jun 17, 2024. Ryze Superfoods has an average consumer rating of 5 stars from 108 reviews. Ryze Superfoods has resolved 85 complaints.
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  1. Ryze Superfoods Contacts

  2. Ryze Superfoods phone numbers
    +1 (617) 221-3852
    +1 (617) 221-3852
    Click up if you have successfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number 19 19 users reported that they have successfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number Click down if you have unsuccessfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number 64 64 users reported that they have UNsuccessfully reached Ryze Superfoods by calling +1 (617) 221-3852 phone number
  3. Ryze Superfoods address
    867 Boylston Street, 5th Floor, Boston, Massachusetts, 02116, United States
  4. Ryze Superfoods social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 21, 2024
Ryze Superfoods Category
Ryze Superfoods is ranked 1 among 16 companies in the Organic and Healthy Food category

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