Ryze Superfoods
Reviews and Complaints

I bought a one time purchase of the so called coffee once, and it was terrible! I did not sign on for repeats, but contrary to my wishes, I was put on a repeat and have now changed my credit card, and will do everything I can: I was going to keep the first batch, and just not buy again, but now that you pulled this: I want a total refund of everything I bought from you, and this latest $70.00 box has not been opened and will be returned to sender: it is hard to know where to return though, as you guys give no information and perhaps our controller's office would like to hear about this scam! ~ when you call the customer service #, [protected], an answering machine says hello (male voice) and then a beep and nothing after that! Flem flam! Not a business!

This company operates like a scam. They’re unable to fulfill orders, no tracking numbers ever provided, you will sit and wait, never getting through to customer service, all while receiving 1000 spammy emails a day from them begging you to come back and buy more. Please, don’t be like me, falling for this “too good to be true” product. It is truly a shame.

I order from Ryze August 18 2023 because I have issue drinking the regular coffee they have a special by 2 get for $42 I place the order they told me my order in transit no such thing they gave me fake tracking number when I click it say it in Carteret ready to ship this order since August 18 2023 I email they say 9 to 12 day it pass it no September now order nothing I reach out to them they have a generated message no am out of $42 they are a Scammers I open up a dispute case with PayPal to see if I can get my Refund

I ordered one package and did not sign up for auto refill. My credit card was charged for a second recurring order that I did not authorize or place. Impossible to get in touch with anyone to stop and refund. There are 2 icons on their website and email that offer says to get in touch with the company—-phone and email. Only the email icon works. No phone number is listed anywhere. Had to go to this site to find it. When I call someone says “hello” and it goes to voicemail. Clearly a scam to trap people.

I ordered a bag of Ryze Mushroom Coffee to give it a try since I had seen so many ads for it. I got my first bag and tried it, didn't really notice any change or miracles so I didn't even finish my first bag. After a lot a month went by, I received an email that placed another order for me that I did not authorize. I went to their website to file a complaint and to refund me back for what I did not authorize and did not get any response back. Ended up with a second bag of coffee. After another couple months went by I received another email of an order processed without my consent! Even though my credit card had been lost and the number changed, they still managed somehow to gain my card info and charged me for a 3rd bag! Now I'm pissed, this is definitely a scam and the positive reviews online are fake!

I ordered Ryze Mushroom coffee in late Jul 2023 to try. I liked it enough to reorder so I wouldn’t run out of coffee while I looked around for less expensive mushroom coffee brands. Then I discovered two charges on my bank records ($70 & $47 respectively). I immediately looked for the company contact info to speak to a rep. The number they gave my bank is a foreign number that I cannot reach. I went to their website and cancelled 2 subscriptions that I was not aware I even made! There is an odd way of tracking customers which does not use account numbers. So, with no one to speak to, I doubt I’ll get any of my money back. This company’s advertising practices are misleading at best. No matter the analysis of this “complaint board” is. 🙁

I contacted this company via email to cancel my subscription. They agreed to cancel it. A month or so later I received another shipment and was charged on my credit card. After contacting them, they let me know that they had sent me some emails and since I didn't respond they decided to renew my subscription without my permission. I'm sure it will be a long waste of my time to get refunded now.

They will make it very hard to cancel and even after you do, they will renew your subscription without your permission which should be illegal.

I received e-mails august 6, welcoming me to Ryze, thanking me for my reoccurring order. I had never heard of the company so naturally, I was alarmed. I received tracking information to my name and address. It looked very legit, except I did not place the order. I reached out to rRyze immediately, Via email and didn’t hear back for a day so I called customer service and left a voicemail. I finally received an email back. I was told that I should have looked at signing up for reoccurring and asked if I would take a discount. I responded immediately saying you must not have read my email because I did not sign up for this. This is fraud. The entire business week has gone by and the person with the email has not responded to me. I did receive a text message from my voicemail. The person on text message said something about how they see someone else had already taken the case so they were gonna let them handle it. I have since reached out to that person via text several times letting them know the email. Customer service rep is not handling anything. By the end of the business week, I still heard nothing and I have a package of rice coffee, but arrived today that I did not order. It’s almost like they ordered it for me and trying to trick me into keeping it! They are not responding to my constant emails and text messages that this is fraud. Does not seem to matter.

I placed an order and never received it. Looked up tracking number and order was in transit for well over a week. Contacted customer service in regard to order. Received email from Andree from Ryze Company. She wanted to verify my address again. I explained that I wanted to cancel my order and felt that this company was fraudulent. I them noticed I was signed up for monthly subscription without my knowledge or approval. I have tried several times to log in to my account and how convenient that I cannot get access.

I have contacted my bank and asked for stop payment. Be aware!

My order # is unavailable and can't reach them by phone!

My name is Guirlene Delacruz. I purchased this product back on February 25th 2023. I noticed after that one purchase, I kept getting charged and kept receiving orders I didn't approve of. I reached out via email in May and spoke to a gentleman name Ryan in which assured me that it will be taking care of. I was charged for 2 additional orders on March 27th for $36 and April 25th for $36. I let him know that I didn't approve the purchases and also, I didn't care for the taste. He sent me a printing label to send the product back to him, which I did since May and still haven't received my refund for the months you guys kept charging me for something that I didn't order at the first place. I need my refund back to the original card you guys have on file.

Email address: [protected]@gmail.com

orders were sent to: 1501 Melissa Ct, Kearney MO 64060

If you pull my name, you'll see that I already requested my money back. Please do the right thing. THANKS!

BEWARE! If you order one-time, they will automatically sign you up for a monthly subscription. You can't get anyone on the phone. They literally never answer but after and angry voicemail and two emails, I received a reply back from Andree, the "founder." After researching, they put this in the small print UNDER the 30-day money-back guarantee. You DO NOT HAVE THE OPTION to buy when you want. If you want to use this product, it is a requirement that they charge you monthly versus you purchasing when you need and want. They don't make this clear, hence the bad reviews. Terrible business model but they refuse to change it so they make money on the front-end running up people's credit cards. SMH, even if I liked it (and I didn't) I will not support this business specifically because of the way they are doing business. It's deceiving!

I ordered this product once to try it and they have established kept my card on file and have been charging me for a subscription I never signed up for.

I reached out via email on June 9th when I noticed the second charge on my account and received no response.

I've called and left a message at [protected], with no answer or response to my message.

The orders below were not authorized

Order #2432378

Order #1674271

Ordered once to try it. They are charging my card with no subscription. This is a scam. This company should be ashamed of happy it does business. Of course you can get ahold of anyone and no one answers email. I am having to call my bank to stop payment to this company. I will never use this product again. Order number #RYZE2245214.

CHARGED MY CARD 7/16/2023

IN THE AMOUNT OF $54.00

There is no numbers to contact anyone!

This started 3 months ago . I asked by email and it was not done. I keep getting the product and only tried it once and I don’t like it.

How do I get them to stop charging me and sending product?

I am so frustrated!

Jeannette Moxley

14406 Tulane Ct Magaila ca 95954

[protected]@ gmail.com or [protected]@gmail.com

[protected]

Please help!

I placed an order on Jun 12, 2323 and was unknowingly signed up for an unwanted subscription. I cancelled the subscription on 9 July, 2023 before the renewal date on their website, yet a new shipment was charged to my credit card. Impossible to contact a real person by either phone , mail or email to cancel my subscription.

Michael Flynn

56 Coffee Pointe Dr.

Savannah, GA 31419

[protected]

I purchased Ryze mushroom coffee and was not aware that I will be set up for a subscription. I called to cancel it and could not reach anyone. I left an email and believed that the issue was resolved. They charged me again and sent more coffee. I emailed them again stating that I am no longer interested in their product. I didn’t even request a refund. Then today a month later. I was charged again. Again no one answers the phone. I only hear a message and no one calls me back. I believe that they are ignoring my please to cancel the subscription purposely just so that they can keep charging me. If they’re doing this to me, then they’re doing this to others. All I want is my money back, and I no longer want to receive their product or be charged ever again.

I ordered one time only to try on March and I didn’t like it and they sent out and charged other bag on April without my knowledge.

I emailed to customer service on April 25 cancel my recurring order, Andree replied me. Today June 18 I received my credit card charged $40 again and emailed the shipment confirmation.

This is really upsetting, this company charging me without my consent and customer service really bad. This is wasting my time to do this dispute. Really bad business reputation.

I got this coffee called RYZE from their website in Jan 2023. It's a mushroom coffee. I paid $25 for a one-time purchase. But I didn't like it. Then in Feb, they sent me another bag and charged me $25. And now it's March 1st, and they already charged me $25 again for another bag of coffee that's probably on its way. I emailed them and called them five times, but no one answers the phone, and I have to leave a message. But no one called me back. I spent $75 on coffee that I don't want, and I can't cancel my subscription. So, I might have to change my account number with my bank. Thanks.