CB Appliances, Electronics and Technology Ryobi Tools Complaints #2-21

Ryobi Tools review: Ryobi registration nightmare

Ryobi Blows of US

Aug 21, 2026 7:58 pm UTC

Verified customer

Featured review

Upon purchasing a 40V lawnmower I decide to register it and my previously purchased tools. So I manage to register the trimmer/blower, upload receipt etc, part numbers, serial number. Then I do the lawnmower, when you click it it shows up as a blower. Unable to change it or edit in any way. So I contact Ryobi and provide everything as requested. They enter it with a purchase date 6mo before I bought it. They also removed my other tools. I try to re-enter my other tools, the package now doesn’t exist. Contact them again, told to send all receipts and part numbers which I did. Nope date is fine on their end, please send receipts. Do I have the box for my other tools? Really, why would I keep the box for years? Re-sent receipts again. This is truly ridiculous. What a waste of my time. I don’t imagine this will ever be rectified, it’s like talking to a machine, way to go AI. So much for registration and warranty. No more Ryobi tools for me.

Claimed loss: No

Desired outcome: Just to get my tools registered properly and enjoy my tools.

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Ryobi Tools phone numbers

+1 (300) 697-9624

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Australia

+1 (800) 860-4050

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Outdoor Products Customer Service

+44 162 889 4400

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United Kingdom

+64 800 279 624

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New Zealand

+43 315 945 488

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Austria

+49 719 512 500

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Germany

+48 228 655 800

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Poland

+1 (800) 525-2579

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Customer Service

More phone numbers

Ryobi Tools emails

autoreply@ryobitools.com

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Support

Ryobi Tools address

1428 Pearman Dairy Road, Anderson, South Carolina, 29625, United States

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