Ryobi Tools38" battery powers 48v riding lawn mower doesn't move in forward or reverse

J Jul 09, 2019

7/8/2019 My 48V Ryobi lawn mower RY48110 (Serial# JY16527D010030) just makes a clunking noise when I put it in forward or reverse and then step on the throttle. It doesn't move. The unit is plugged in all the time and I show 100% battery life. No one close to my location wants to do the Warranty work on my 38" battery powered lawn mower because of poor Service from Ryobi. I hope this is not true. I've been informed from one of the Service centers that my transaxle is broke. Part# 994920001 I am willing to replace it myself if you would ship me the part and I would send the old part back. I need to mow my lawn please.
Purchased 9-25-2017 from Home Depot-East Green Bay, WI 54311 (920) 465-8237
Invoice No. H4915-32611
Thank you, please respond
Bill Perrigoue
1008 Aldine Ct Green Bay, WI 54311

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