Rush My Passport review: Expedited passport application

Used via link from FedEx. Already had US Passport application. Completed form and paid. Downloaded link RushMyPassport sent me. It’s just a US Passport application with their barcode.

Take to FedEx, they need mailing label. Fedex guy calls from his phone, closed. I call from my phone. Go through all the prompts. Not easy.
I go home call again n go through prompts finally finding one that lets me leave message.

Called again n left another message Monday. Later called again n somehow figured out how to wait on hold. Finally spoke with rep who says we can’t process as is, need to upgrade for $480. Can’t cancel since I downloaded document- just a US Passport application which I already had. Representative keeps reading her script not listening going back to we can upgrade your order. She says there’s no way to complain or get refunded. I tell her I’m disputing charges which I did.

This place is a scam