CB Passport Services Rush My Passport I ordered the service on may 2 2025 & canceled may 2 2025 same day for a refund and did not download the forms

Rush My Passport review: I ordered the service on may 2 2025 & canceled may 2 2025 same day for a refund and did not download the forms 1 comment

Jorge ayala of US

May 13, 2025 7:06 pm EDT

Verified customer

Review updated: May 14, 2025

Featured review

made a Cancellation Request on May 2,2025
on May 3, 2025 did not Downloaded, got a email that they received it would take 3 to 5 days to process and receive my Refund
now they say I don't get a refund I did Not download the forms
I called on May 8, 2025 they said it takes 3 to 5 days I will receive Monday 12th of
now they I will not get a REFUND

Desired outcome: I want my REFUND

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L. Farrell

4 comments

L. Farrell

May 14, 2025 7:05 am EDT

Verified customer

They’re playing the fine print loophole game — claiming “no download = no refund” to dodge responsibility. If they acknowledged your cancellation and gave you a refund timeline, that’s your leverage. Screenshot everything, shove it in your bank’s face, and hit them with a chargeback. Screw their shady backpedaling — you did your part.