can't get it fixed
I purchased a rug doctor about a year ago. It has done it's job for that year and now all of the sudden it quit working so I tried to call the 1-800- rug-doctor number, but they kept transfering my call or telling me call back and press 4 then I did and I ended up being on the phone for 50 minutes. Here I am out of 800 dollars and have a machine that is taking up space. They want to sell their product but they offer no maitenance so if you plan on purchaseing one only do so if you are a handy man.
The complaint has been investigated and resolved to the customer’s satisfaction.
I did not receive all the cleaning products I paid for. My order was delivered to 17 Laurel Drive, CH64 1TN.
My booking reference is YXQLKQV.
Also, I never received an invoice listing the items I ordered.