ThePerfectRug
Reviews and Complaints

I just wanna say, that I ain't too happy with this ThePerfectRug folks. Let me tell you, I ordered a rug from 'em two whole months ago, and I ain't seen hide nor hair of it yet. And get this, they up and shipped it to the wrong part of the country! Can you believe it? So, I did some digging and found it myself using the frieght company website cause these PerfectRug cats weren't callin' me back like they said they would. I thinks my rug is comin' back to 'em now, but they ain't givin' me no updates on the situation. I tried to cancel my order 'cause this whole thing is just too much, but they said no way, Jose! It's like they don't even care that they's had my $1,200 for months now and I still ain't got a rug to show for it. My advice is to steer clear of this custom rug company and find yourself a different one, ya hear?

So, I bought a couple of rugs at ThePerfectRug. Gotta say, they're looking pretty fine, except for a couple of things that made the process a bit problematic for me. Firstly, the delivery took longer than I expected, and that wasn't too cool, you know? Then, I got a phone call from them, and it turns out that the material for one of the rugs was faulty, which is a letdown, but hey, things happen. The problem was either to wait another week for the good one, or to use the same fabric for both - which I decided to opt for. However, I didn't realize they'd also use the same border material, which messed up the overall look of my layout a little bit. Shucks.
Nonetheless, after the wait and sorting out some issues with the design, I have to say, the rugs turned out pretty snazzy, if I do say so myself. Overall, I'm happy with my purchase, even though at times the process wasn't perfect.

Yeah, so I was checking out this website called ThePerfectRug and I gotta say, it's pretty decent. I was looking for a rug for my backyard, but dang was it hard to figure out which materials would hold up outside. Like, they got so many options and I couldn't tell which one was the best for outdoors. But I eventually settled on this synthetic material that seemed tough enough to withstand the elements.

Another thing that kinda confused me was the borders. Like, I didn't realize there were different types of borders you could choose from. And then there's the whole thing with certain materials requiring surging while others don't. That was a bit of a head-scratcher for me, but I eventually got the hang of it.

Overall, I'm happy with my rug from ThePerfectRug. It took a bit of effort to customize it to my liking, but the end result was worth it. Plus, they had a pretty good selection of shapes and sizes, so I was able to find one that fit my space perfectly. Would recommend if you don't mind putting in a little extra effort to get exactly what you want.

I recently stumbled upon The Perfect Rug website and I gotta say, it's pretty darn good. The options are almost unending, you can customize a rug to whatever you want with all sorts of different sizes, shapes, and materials. But, the best part about this site is that you can really get an idea of what your rug will look like with the easy and simple way to customize and see the image.

However, I do wish there was a way to get sample swatches of the different materials and colors. It's kind of tough to know what something looks like just by seeing it on a screen. It would be super helpful if there was a check box for samples so you can see the actual rug at home and make sure it works in your space.

Overall, though, this site is awesome and I can't wait to create my own custom rug!

it responded quickly, but it's too bad your website was giving me such a hassle. But hey, I finally managed to order my rug and I'm excited to see how it looks in my living room! I'm hoping it will make my space cozy and inviting. The options for customization were really great and I appreciated being able to pick the exact size and color I wanted. I'm hoping the quality lives up to my expectations. Overall, I'd recommend ThePerfectRug to anyone looking for a rug that fits their specific needs. Just be prepared for a little bit of website trouble along the way.

So, I ordered some rug samples from ThePerfectRug website, but when I received them, the colors were totally different from what I had seen on the website! Disappointed, I wanted gray color for my rug, but the samples I received were all brownish. It wasn't what I was expecting at all.

I had waited for the samples for a long time after placing my order, and to get something so different from what I wanted was a real pain. It was so frustrating! It really felt like a huge waste of time and money.

I was really disappointed, especially considering the price I paid. I admired the website's rugs as they looked just perfect, but the color difference made me feel like it was a scam. I don't think I'll try any other samples from ThePerfectRug again. The photos on their website can be so deceiving.

In the end, I bought another rug from a physical store and it was exactly what I wanted! I guess sometimes, we can't really trust what we see online. It's better to go and see the products physically before making any orders.

So, I recently bought a rug from ThePerfectRug and it's a wool rug. Now, I'm a new wool rug owner and I'm regrettably disappointed with my choice. I've had this rug for a couple of months now and still, every so often, I find myself cleaning up after all of the wool tumbleweeds that keep popping up.

I wish I had known that wool rugs tend to do that before I made the purchase, but hey, you live and learn right? Anyway, aside from that, I don't really have any issues with the customer service or anything like that. They were helpful in answering any questions I had about sizing and were quite prompt in their responses.

Oh, and the size of the rug was exactly what I was looking for. I was scared I'd end up with a rug that was either too big or too small for my space, but it was the perfect fit. Overall, I can't say I'm over the moon about my purchase, but I don't hate it either.

So, we were in the market for a new rug for our kitchen, and we stumbled upon ThePerfectRug website. Decided to give them a try since we heard some good things from our neighbors.

We picked out a seagrass rug that looked like it would fit nicely in our kitchen. It arrived a few days later and we were pretty excited to lay it out. However, as soon as we unrolled it, we noticed that the edges were all raised and it was a tripping hazard. We tried a few different methods to flatten it out, but no luck. It’s now sitting in our garage, rolled up in its packaging. Honestly, we don’t even feel comfortable giving it away for free because of the safety concerns.

As disappointing as this was, it wasn’t even the worst part. We have several other seagrass rugs from other companies, and this was the worst quality by far. The seagrass fibers were fraying at the edges, and it didn’t seem like it would last very long even if we could get it to lay flat.

Overall, we were pretty bummed out by our experience with ThePerfectRug. We certainly won’t be buying from them again, and we’d recommend steering clear if you’re in the market for a new rug. There are plenty of other companies out there that offer better quality and prices.

So, I ordered a rug from ThePerfectRug and boy was I disappointed. The first rug didn't come, so we had to reorder and when the rug finally came, it stunk to high heavens! The smell was so bad it stayed for MONTHS. Can you believe that? The rug material was also of terrible quality and I couldn't even clean it right. I called carpet cleaning companies but they didn't even want to touch it. To top it all off, customer service didn't help me at all. So don't waste your time with ThePerfectRug, go look elsewhere for your custom rug.

So, I was pretty excited when I found ThePerfectRug website. I have been looking for a specific rug for a while but just couldn't find it in the size that I wanted. Thankfully, this website offers the opportunity to customize and build the rug myself.

However, when I started to navigate the site, I found it a bit confusing and couldn't figure out how to place my online order. I ended up calling their customer service line and they were able to walk me through it and help me out. It's always a relief when someone can assist you with online shopping, am I right?

Something that did frustrate me was that I couldn't find out my shipping cost until after I had already placed my order. It would be nice to know beforehand, especially if it's something that could potentially sway my decision to purchase.

Overall, though, I'm very happy that I will be able to finally get the rug I want in the exact size I need. Sometimes it can be a pain trying to find exactly what you're looking for, but ThePerfectRug definitely helps make that process a lot easier. I just wish the website was a bit more user-friendly, but at least they have good customer service to help out.

So, first off, let me tell y'all that I had some trouble navigating the site at first. Like, there were these screens that just kept popping up when I was trying to get to where I needed to go. And it was so frustrating 'cause when the screen flip flopped, it didn't save the info I had entered. I had to redo my order several times 'cause of that.

Despite all that, I gotta say I'm feeling pretty good 'bout getting a free sample of carpet that I think I want. Ain't nothing better than being able to test out something before you buy it, y'know? And the way it calculates the price by size is just awesome. Like, no need to worry 'bout trying to figure out how much you'll be shelling out based on some vague measurements. It's all calculated for ya!

All in all, I gotta give ThePerfectRug a thumbs up. Sure, there were a few hiccups along the way, but they made up for it by offering that free sample. And the price calculation just makes things so much easier. So, if you're lookin' for a rug, go ahead and give these peeps a shot. You won't regret it!

So I found this website called ThePerfectRug, and at first, I was a bit confused because I didn't know I needed to make an account to buy anything. I was already well into the checkout process when I realized they needed my address but didn't have it yet. It was a bit frustrating, but I went back and made an account so I could finish the payment process.

Honestly, it would have been nice if they had made it more obvious that I needed to make an account first, or if they had a separate screen for entering my address. But eventually, I got everything sorted out and was able to buy the rug I wanted.

Overall, I think ThePerfectRug has a pretty good selection of rugs, and the customization options are pretty cool. I was able to choose the size, shape, color, and texture of my rug, which is awesome. The prices seem pretty reasonable too, especially when you consider the fact that you're getting a completely custom rug that's made just for you.

So yeah, if you're in the market for a rug and don't mind having to make an account first, I'd recommend giving ThePerfectRug a try. Just be prepared to do a bit of clicking around before you get everything sorted out!