Rug Source’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of rug shoppers are dissatisfied with their purchases.
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Decent Rug Source Website with Room for Improvement in Navigation and Color Search
The photos on Rug Source are pretty good, and the search tool is decent. However, the photo navigation user interface is a bit clunky. It would be nice if I could display more items per page when searching, as it can be a bit tedious to scroll through so many pages. Additionally, the color searching feature could use some improvement. It's not very sophisticated and doesn't always give me the results I'm looking for. Overall, Rug Source is a decent website for finding rugs, but there are definitely some areas that could use some improvement.
Rug Source Review: Quality Rug at a Decent Price, but Confusing Pricing
So, I recently ordered a rug from Rug Source and I gotta say, it was a bit confusing at first. When I was placing my order, I noticed that there were two different prices listed for the rug I wanted. It made me a little unsure if I was going to get the right one or not. But, I decided to take a chance and hope for the best.
Thankfully, everything turned out okay in the end. I received my rug and it was exactly what I wanted. Plus, the fact that I got it for a cheaper price than I expected was definitely a bonus. Overall, I'm pretty satisfied with my experience with Rug Source.
The only thing that could have been better was the clarity of the pricing. It would have been nice to have a more straightforward understanding of what I was paying for. But, I guess that's just a small issue in the grand scheme of things.
All in all, I would recommend Rug Source to anyone looking for a good quality rug at a decent price. Just be prepared for a little confusion when it comes to the pricing. But, hey, that's just part of the fun of online shopping, right?
Review of Rug Source: Great Selection, Slow Loading Time
I recently visited Rug Source's website and was a bit disappointed with the loading time of the pages. It seemed to take forever for the pages to load, which can be frustrating for potential customers. I would suggest looking into using a Content Delivery Network (CDN) to speed up the loading time of the pages. I personally use CloudFlare for my own business and it has been a great help in speeding up my website. If you need any assistance with setting up a CDN, feel free to give me a call at ***053.
Aside from the loading time, I must say that Rug Source has a great selection of rugs to choose from. I was able to find the perfect rug for my living room and it looks amazing! The quality of the rug is top-notch and it really ties the room together.
The ordering process was also very easy and straightforward. I was able to place my order quickly and received my rug within a reasonable amount of time. The customer service team was also very helpful in answering any questions I had about my order.
Overall, I would definitely recommend Rug Source to anyone in need of a high-quality rug. Just be prepared for the slow loading time of the website. But don't worry, it's worth the wait!
Is Rug Source Legit?
Rug Source earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for rugsource.com can be seen as a positive aspect for Rug Source as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Rug Source's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Rugsource.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rugsource.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Rug Source as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Rug Source have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Rug Source and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Rugsource.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Rug Source has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Stylish Rugs, Slow Website: My Review of Rug Source
I gotta say, Rug Source has some pretty sweet rugs. The website looks pretty slick too, but dang it takes forever to load the next page or photo. I mean, come on guys, get some better hosting or something. Ain't nobody got time to wait around for a website to load. But once you finally get to see those rugs, they're worth the wait. So if you're patient enough to stick around, you'll find some real gems here.
Beautiful Rugs with Fast Service, but Misleading Online Photos
I recently purchased some rugs from Rug Source and I must say, they are absolutely beautiful! The colors are vibrant and the quality is top-notch. I was pleasantly surprised at how fast the service was, my rugs arrived in no time.
However, I did have a bit of trouble with the online photos of the rug designs. They can be a bit misleading at times. For example, I ordered an 8 x 11 rug and was expecting the design to be smaller, but it turned out to be quite big. On the other hand, the runners I ordered had a smaller design which was much more elegant. It was a bit disappointing that I couldn't discern this from the photos, but I don't want to return the 8 x 11 rug because of the cost to return it.
Overall, I am happy with my purchase from Rug Source. The rugs are beautiful and the service was fast. I just wish the online photos were a bit more accurate.
Mixed Experience with Rug Source: Impressive Selection and Quality, but Disappointing Promotions
I was really excited to check out Rug Source (rugsource.com) and decided to sign up for their e-mail notifications. As a new customer, I was promised an extra 5% off on my first order. However, when I tried to use the code during their Black Friday sale, it wouldn't work. I was really disappointed because it felt like a bait and switch tactic. Why offer something and then not follow through with it? It's just not fair to customers who are trying to save some money. Despite this issue, I still ended up making a purchase because their selection of rugs is really impressive. I found the perfect rug for my living room and it looks amazing. The quality is top-notch and the colors are even more vibrant in person. I'm really happy with my purchase, but I do wish that Rug Source would be more transparent about their promotions and discounts. It can be frustrating to feel like you're being misled, especially when you're trying to make a big purchase. Overall, I would recommend Rug Source for their great selection and quality products, but just be aware that their promotions may not always work as advertised.
Disappointing Experience with Rug Source Website: Technical Glitches and Payment Problems
I recently visited the Rug Source website and had a bit of a frustrating experience. The site seemed to be having some technical difficulties, as it was quite glitchy and I had to repeat my searches multiple times just to find a rug that I could actually see on my phone. It took me almost 20 minutes just to get the rug into my cart, which was a bit of a hassle.
To make matters worse, when I tried to complete my transaction with my Visa card, it didn't clear for some reason, even though I had called Visa beforehand to make sure everything was okay. I ended up having to use my Amex card instead, which cost me an extra 2% in fees.
Overall, I was pretty disappointed with my experience on the Rug Source website. While they do have a good selection of rugs, the technical issues and payment problems made the whole process more difficult than it needed to be. I would recommend that they work on improving their website's functionality and making sure that their payment processing is more reliable in the future.
Prompt delivery and beautiful rug, but minor inconvenience with return process
I recently ordered a rug from Rug Source and was pleasantly surprised at how quickly it arrived. The rug itself was beautiful, but unfortunately it wasn't the right color for my space. When I called to request a return authorization, I was told that I had to email instead of being able to call as the website had indicated. This was a bit frustrating as I had planned to drop off the rug at UPS while running errands, but had to wait for the email authorization before doing so. Despite this minor inconvenience, I appreciate the quality of the rug and the prompt delivery.
Mixed Experience with Rug Source: 5 Stars to 2 Stars
I gave Rug Source a 5-star rating the first time I ordered a rug from them. However, I was disappointed to find out that the rug I wanted was not actually available. My family and I had a hard time deciding which rug to get, so it was frustrating to have to choose a different option. To make matters worse, I now have two pending credits on my card, which is quite inconvenient. Because of this, I can only give Rug Source 2 stars this time around. Overall, my rating for them averages out to around 3.5 stars. I hope that the rug I want will be in stock soon!
False Offer: My Disappointing Experience with Rug Source's Free Gift
I recently made a purchase from Rug Source and was offered a free gift with my order. I was excited to receive a foyer rug as my gift and promptly made my selection. However, after several attempts to follow up on the status of my gift, I was informed that they no longer offer that particular gift. I was disappointed and frustrated with the situation.
I reached out to customer service via phone and email multiple times, but was not able to get a satisfactory resolution. I even filed a complaint with the Better Business Bureau, but unfortunately, Rug Source was able to evade the complaint by claiming that it was filed against the wrong company.
Overall, I was disappointed with the experience and felt like I had been scammed. It's important for companies to follow through on their promises and not mislead customers with false offers. I hope that Rug Source takes steps to improve their customer service and communication in the future.
Overview of Rug Source complaint handling
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Rug Source Contacts
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Rug Source phone numbers+1 (980) 422-4080+1 (980) 422-4080Click up if you have successfully reached Rug Source by calling +1 (980) 422-4080 phone number 0 0 users reported that they have successfully reached Rug Source by calling +1 (980) 422-4080 phone number Click down if you have unsuccessfully reached Rug Source by calling +1 (980) 422-4080 phone number 0 0 users reported that they have UNsuccessfully reached Rug Source by calling +1 (980) 422-4080 phone number
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Rug Source emailsinfo@rugsource.com99%Confidence score: 99%Supportsales@rugsource.com98%Confidence score: 98%Sales
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Rug Source social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 04, 2025





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